Transaction Cancellation Disputes. In most cases, Merchant may challenge Transaction Cancellation orders initiated by a Customer (including chargebacks) (“Dispute”) through the GivexPay Services and Processing Services by providing information and documentation according to the relevant Payment Card Network Rules. Xxxxxxxx acknowledges and agrees that Givex will not have any liability with respect to the provision of such services. Merchant further agrees that the information and documentation provided will be shared with Merchant’s Customer, its payment providers and other relevant financial institutions. Failure to provide such information and documentation in a timely manner may not allow Merchant to dispute the canceled transaction. Payment Card Networks may either accept or deny Merchant’s challenge. Givex and Processor will deduct the Dispute amount from the Merchant Payment Account upon a Dispute, including in accordance with its rights under Section 3.13, and will credit Merchant’s account if Xxxxxxxx’s challenge is accepted by applicable issuing and acquiring banks. Xxxxxxxx acknowledges and agrees that Xxxxx is not a party to the Dispute challenging process.
Appears in 6 contracts
Samples: Merchant Agreement, Merchant Agreement, Merchant Agreement
Transaction Cancellation Disputes. In most cases, Merchant may challenge Transaction Cancellation orders initiated by a Customer (including chargebacks) (“Dispute”) through the GivexPay Services and Processing Services by providing information and documentation according to the relevant Payment Card Network Rules. Xxxxxxxx acknowledges and agrees that Givex will not have any liability with respect to the provision of such services. Merchant further agrees that the information and documentation provided will be shared with Merchant’s Customer, its payment providers and other relevant financial institutions. Failure to provide such information and documentation in a timely manner may not allow Merchant to dispute the canceled transaction. Payment Card Networks may either accept or deny Merchant’s challenge. Givex and Processor will deduct the Dispute amount from the Merchant Payment Account upon a Dispute, including in accordance with its rights under Section 3.13, and will credit Merchant’s account if Xxxxxxxx’s challenge is accepted by applicable issuing and acquiring banks. Xxxxxxxx acknowledges and agrees that Xxxxx Givex is not a party to the Dispute challenging process.
Appears in 2 contracts
Samples: Givexpay Merchant Agreement, Givexpay Merchant Agreement