Common use of Transfer of Telephone Numbers Clause in Contracts

Transfer of Telephone Numbers. a) Switching to WOW! from Another Provider. If you are switching to our Service from another service provider, you may transfer your existing phone number (if any) to our Service, provided that the following conditions apply: i. You request the phone number transfer when you place your order for our Service. ii. Your current service provider releases your existing phone number, at our request, without delay and without imposing non-industry-standard charges on us. iii. Transfer of your existing phone number to our Service would not, in our view, violate applicable law or our processes and procedures. iv. You acknowledge and agree that if your EMTA is self-installed (where we make that option available) and is set up before the date that the number transfer becomes effective (“Port Effective Date”), you may only be able to make limited outgoing calls over the phone that you have connected to the EMTA. In that event, you should keep another phone connected to an existing phone extension at your service location or maintain a mobile telephone to receive incoming calls until the Port Effective Date, after which you will be able both to make and to receive calls using our Service. v. You acknowledge and agree that to avoid an interruption in your phone service, it is extremely important that you have the EMTA installed on or before the Port Effective Date. Your existing phone service for the number that you are transferring will be disconnected on the Port Effective Date; if your EMTA is not yet activated, you will not have access to our Services. Therefore, you will not have service for that phone number. WOW! will provide you with an estimate of the Port Effective Date at the time of service ordering or via email following your completion of the ordering process. b) Switching from WOW! to Another Provider To transfer your phone number from WOW! to another service provider, you must place the order to transfer the Services through your new service provider (and not through WOW!). WOW! will release your phone number to your new service provider, provided that i. your new service provider submits a properly completed transfer request to WOW!; ii. your new service provider will accept transfer of the phone number without delay or charge to WOW!; and iii. transfer of your existing phone number to the new service provider would not, in our view, violate applicable law or our processes and procedures.

Transfer of Telephone Numbers. a) Switching to WOW! from Another Provider. If you are switching to our Service from another service provider, you may transfer your existing phone number (if any) to our Service, provided that the following conditions apply: i. You request the phone number transfer when you place your order for our Service. ii. Your current service provider releases your existing phone number, at our request, without delay and without imposing non-industry-standard charges on us. iii. Transfer of your existing phone number to our Service would not, in our view, violate applicable law or our processes and procedures. iv. You acknowledge and agree that if your EMTA or Fiber Terminal is self-installed (where we make that option available) and is set up before the date that the number transfer becomes effective (“Port Effective Date”), you may only be able to make limited outgoing calls over the phone that you have connected to the EMTAEMTA or Fiber Terminal. In that event, you should keep another phone connected to an existing phone extension at your service location or maintain a mobile telephone to receive incoming calls until the Port Effective Date, after which you will be able both to make and to receive calls using our Service. v. You acknowledge and agree that to avoid an interruption in your phone service, it is extremely important that you have the EMTA or Fiber Terminal installed on or before the Port Effective Date. Your existing phone service for the number that you are transferring will be disconnected on the Port Effective Date; if your EMTA or Fiber Terminal is not yet activated, you will not have access to our Services. Therefore, you will not have service for that phone number. WOW! will provide you with an estimate of the Port Effective Date at the time of service ordering or via email following your completion of the ordering process. b) Switching from WOW! to Another Provider Provider b) To transfer your phone number from WOW! to another service provider, you must place the order to transfer the Services through your new service provider (and not through WOW!). WOW! will release your phone number to your new service provider, provided that i. your new service provider submits a properly completed transfer request to WOW!; ii. your new service provider will accept transfer of the phone number without delay or charge to WOW!; and iii. transfer of your existing phone number to the new service provider would not, in our view, violate applicable law or our processes and procedures.

Transfer of Telephone Numbers. a) Switching to WOW! from From Another Provider. If you are switching to our Service from another service provider, you may transfer your existing phone number (if any) to our Service, provided that the following conditions apply: i. You request the phone number transfer when you place your order for our Service. ii. Your current service provider releases your existing phone number, at our request, without delay and without imposing non-industry-standard charges on us. iii. Transfer of your existing phone number to our Service would not, in our view, violate applicable law or our processes and procedures. iv. You acknowledge and agree that if your EMTA is self-installed (where we make that option available) and is set up before the date that the number transfer becomes effective (“Port Effective Date”), you may only be able to make limited outgoing calls over the phone that you have connected to the EMTA. In that event, you should keep another phone connected to an existing phone extension at your service location or maintain a mobile telephone to receive incoming calls until the Port Effective Date, after which you will be able both to make and to receive calls using our Service. v. You acknowledge and agree that to avoid an interruption in your phone service, it is extremely important that you have the EMTA installed on or before the Port Effective Date. Your existing phone service for the number that you are transferring will be disconnected on the Port Effective Date; if your EMTA is not yet activated, you will not have access to our Services. Therefore, you will not have service for that phone number. WOW! will Will provide you with an estimate of the Port Effective Date at the time of service ordering or via email following your completion of the ordering process. b) Switching from WOW! to To Another Provider To transfer your phone number from WOW! to To another service provider, you must place the order to transfer the Services through your new service provider (and not through WOW!). WOW! will Will release your phone number to your new service provider, provided that i. your new service provider submits a properly completed transfer request to WOW!; ii. your new service provider will accept transfer of the phone number without delay or charge to WOW!; and iii. transfer of your existing phone number to the new service provider would not, in our view, violate applicable law or our processes and procedures.