Users Council Clause Samples

The 'Users Council' clause establishes a formal body composed of representatives from the user community to provide input, feedback, or governance over certain aspects of a service, product, or organization. Typically, this council may meet regularly to discuss user concerns, suggest improvements, or review policies, ensuring that the interests and perspectives of users are considered in decision-making processes. The core function of this clause is to create a structured channel for user engagement, thereby enhancing transparency, accountability, and responsiveness to user needs.
Users Council. Clause 29.1. The Concessionaire will organize and maintain, in permanent operating condition, a Council of Users, integrated by representatives of organizations from several classes of users and official agencies of defense of the consumer, of a consulting nature and turned to orientation, analysis and evaluation of the services and the quality of the service on the part of the Concessionaire, as well as for the formulation of suggestions and proposals for the improvement of the services.
Users Council. Clause 29. 1. The Concessionaire shall organize and keep Users’ Councils with an advisory role, pursuant to applicable regulation.