Varying the charges. (a) We may vary the Charges at any time by notice to you. The notice may be by a message on your bill. (b) If we vary the Charges: (i) for a Supply Address in Queensland and the change results in an increase in the Charges, we will give you at least 10 Business Days' notice; and (ii) for a Supply Address in Victoria, New South Wales and South Australia, or where a change results in a decrease in the Charges in Queensland, we will notify you as soon as practicable, but no later than your next bill. (c) We can also vary the Charges by notice to you in the following limited circumstances: (i) if any of the information we used in determining the Charges for electricity is incorrect or changes (such as your supply area or meter configuration); or (ii) if the meter at your Supply Address is changed from an accumulation meter to an interval meter. (d) We may vary a Benefit before the end of your Market Agreement subject to any restriction on the variation of Benefits set out in your Electricity Plan. (e) If we vary a Benefit, we must send you a notice no earlier than 40 Business Days and no later than 20 Business Days before the date on which the variation of the Benefit is to take effect, providing you with information required by the Energy Laws. (f) You acknowledge your explicit informed consent to our right to vary Benefits under your Market Agreement in accordance with this clause 3.2. (g) If the Charges or a Benefit change during a Billing Cycle, we will calculate your bill for that Billing Cycle on a pro-rata basis using: (i) the rate of the old Charges or a proportion of the old Benefit (as applicable) up to and including the date of change; and (ii) the rate of the new Charges or a proportion of the new Benefit (as applicable) from that date to the end of the Billing Cycle.
Appears in 2 contracts
Samples: Market Agreement, Market Agreement
Varying the charges. (a) We may vary the Charges at any time by notice to you. The notice may be by a message on your billxxxx.
(b) If we vary the Charges:
(i) for a Supply Address in Queensland and the change results in an increase in the Charges, we will give you at least 10 Business Days' notice; and
(ii) for a Supply Address in Victoria, New South Wales and South Australia, or where a change results in a decrease in the Charges in Queensland, we will notify you as soon as practicable, but no later than your next billxxxx.
(c) We can also vary the Charges by notice to you in the following limited circumstances:
(i) if any of the information we used in determining the Charges for electricity is incorrect or changes (such as your supply area or meter configurationtype); or
(ii) if the meter at your Supply Address is changed from an accumulation meter to an interval meter.
(d) We may vary a Benefit before the end of your Market Agreement subject to any restriction on the variation of Benefits set out in your Electricity Plan.
(e) If we vary a Benefit, we must send you a notice no earlier than 40 Business Days and no later than 20 Business Days before the date on which the variation of the Benefit is to take effect, providing you with information required by the Energy Laws.
(f) You acknowledge your explicit informed consent to our right to vary Benefits under your Market Agreement in accordance with this clause 3.2.
(g) If the Charges or a Benefit change during a Billing Cycle, we will calculate your bill xxxx for that Billing Cycle on a pro-rata basis using:
(i) the rate of the old Charges or a proportion of the old Benefit (as applicable) up to and including the date of change; and
(ii) the rate of the new Charges or a proportion of the new Benefit (as applicable) from that date to the end of the Billing Cycle.
Appears in 1 contract
Samples: Market Agreement
Varying the charges. (a) We may vary the Charges at any time by notice to youyou providing you with information required by the Energy Laws. The notice may be by a message on your bill.
(b) If we vary the Charges:
(i) for a Supply Address in Queensland and the change results in an increase in the Charges, we will give you at least 10 Business Days' notice; and;
(ii) for a Supply Address in Victoria, New South Wales and South Australia, or where a change results in a decrease in the Charges in Queensland, we will notify you as soon as practicableat least 5 Business Days prior to the variation by way of a notice; and
(iii) for a Supply Address in Victoria, but no later than your next billwe will notify you at least 5 Business Days prior to the variation by way of a bill change alert.
(c) We can may also vary the Charges, including any Charges fixed under your Energy Plan, by notice to you in the following limited circumstances:
(i) if any of the information we used in determining the Charges for electricity Energy is incorrect or changes (such as your supply area or area, meter configuration, or network tariff); or;
(ii) if the meter at your Supply Address is changed from an accumulation meter to an interval meter; or
(iii) we are required or expressly permitted to do so under the Energy Laws.
(d) We For the avoidance of doubt, the continued application of the network tariff and Charges that formed the basis of your Energy Plan depend on:
(i) you continuing to satisfy the relevant eligibility criteria associated with the network tariff category;
(ii) the corresponding network tariff continuing to be available at your Supply Address;
(iii) the continued availability of the required meter type or metering configuration.
(e) You must inform us immediately if there is any change in your usage or meter installation that may affect your current tariff classification.
(f) Where we become aware of any change in:
(i) your eligibility to satisfy the conditions of your current tariff;
(ii) your network tariff that the Distributor assigns to your Supply Address; or
(iii) the meter installed at your Supply Address, including a digital smart meter being installed at your Supply Address, we may transfer you to a different tariff, which may result in variations being made to your Charges from that time.
(g) Charges payable following a network tariff reassignment may vary depending on your Distributor, network tariff and rates we are offering at the time that the reassignment takes effect.
(h) If we vary your Charges following a network tariff reassignment, we will:
(i) notify you of any changes in accordance with relevant Energy Laws; and
(ii) subject to this clause 3.2, not increase your usage and supply charges, as varied, for the remainder of any Fixed Price Period agreed under your original Energy Plan.
(i) Notwithstanding clause 3.2(h)(ii), we may vary a Benefit before the end of your Market Agreement subject to any restriction on the variation of Benefits set out in your Electricity PlanEnergy Plan or as otherwise set out under relevant Energy Laws.
(ej) If we vary a Benefit, we must send you a notice notice:
(i) for a Supply Address in New South Wales, South Australia or Queensland, no earlier than 40 Business Days and no later than 20 Business Days Days; and
(ii) for a Supply Address in Victoria, no later than 5 Business Days, before the date on which the variation of the Benefit is to take effect, providing you with information required by the Energy Laws.
(fk) You acknowledge your explicit informed consent to our right to vary your Charges and Benefits under your Market Agreement in accordance with this clause 3.2.
(gl) If the Charges or a Benefit change during a Billing Cycle, we will calculate your bill for that Billing Cycle on a pro-rata basis using:
(i) the rate of the old Charges or a proportion of the old Benefit (as applicable) up to and including the date of change; and
(ii) the rate of the new Charges or a proportion of the new Benefit (as applicable) from that date to the end of the Billing Cycle.
(m) Clause 4.4 will apply to any under or overcharge that may result from us varying your Charges or Benefit under this clause 3.2.
Appears in 1 contract
Samples: Market Agreement
Varying the charges. (a) We may vary the Charges at any time by notice to you. The notice may be by a message on your bill.
(b) If we vary the Charges:
(i) for a Supply Address in Queensland and the change results in an increase in the Charges, we will give you at least 10 Business Days' notice; and;
(ii) for a Supply Address in Victoria, New South Wales and South Australia, or where a change results in a decrease in the Charges in Queensland, we will notify you as soon as practicable, but no later than your next bill.at least 5 business days prior to the variation by way of a notice; and
(iii) for a Supply Address in Victoria we will notify you at least 5 business days prior to the variation by way of a bill change alert
(c) We can also vary the Charges by notice to you in the following limited circumstances:
(i) if any of the information we used in determining the Charges for electricity is incorrect or changes (such as your supply area or meter configuration); or
(ii) if the meter at your Supply Address is changed from an accumulation meter to an interval meter.
(d) We may vary a Benefit before the end of your Market Agreement subject to any restriction on the variation of Benefits set out in your Electricity Plan.
(e) If we vary a Benefit, we must send you a notice no earlier than 40 Business Days and no later than 20 5 Business Days before the date on which the variation of the Benefit is to take effect, providing you with information required by the Energy Laws.
(f) You acknowledge your explicit informed consent to our right to vary Benefits under your Market Agreement in accordance with this clause 3.2.
(g) If the Charges or a Benefit change during a Billing Cycle, we will calculate your bill for that Billing Cycle on a pro-rata basis using:
(i) the rate of the old Charges or a proportion of the old Benefit (as applicable) up to and including the date of change; and
(ii) the rate of the new Charges or a proportion of the new Benefit (as applicable) from that date to the end of the Billing Cycle.
Appears in 1 contract
Samples: Market Agreement