Common use of Vendor's Relationship with Participants Clause in Contracts

Vendor's Relationship with Participants. 1. The Vendor shall inform the public of its participation in the WIC Program by displaying at least one WIC poster in a place conspicuously visible to the general public. 2. The Vendor shall not request personal addresses and telephone numbers or require special store identification cards or other forms of identification of participants for the purpose of redeeming FIs or CVVs; the WIC ID is the sole source of participant identification. 3. The Vendor shall offer participants the same courtesies as offered to other customers and shall not distinguish or identify participants from other customers and shall provide services to participants without regard to race, color, age, sex, national origin, or disability. 4. The Vendor shall provide authorized foods to participants only as authorized on the Agency's Food List and as specified on the FI or CVV and shall provide such foods to participants at the current price or at less than the current price charged other customers. The Vendor shall display the current prices of authorized foods on the foods, or on the shelves in proximity to the foods, or in the immediate area where the foods are kept in the customer area of the store. The Vendor shall maintain current prices on store computer. In event of discrepancy between shelf and store computer prices, the Vendor agrees to charge WIC participants the lower price. 5. The Vendor shall not provide substitute items, credit (including rainchecks), or cash reimbursement for authorized foods that are unavailable. The Vendor shall instruct the participant to contact the local WIC agency regarding formula changes. The Vendor shall not refund money or provide non-authorized foods to replace authorized foods that participants or proxies attempt to return. The Vendor may accept an exchange of an identical authorized supplemental food item when the original authorized supplemental food item is defective, spoiled, or has exceeded its "sell by," "best if used by" or other date limiting the sale or use of the food item. 6. The Vendor shall accept cents-off savings, i.e. coupons or store issued customer cards, from WIC participants for WIC prescribed allowable foods and shall deduct the savings from the total purchase price to be entered in the “Pay Exact Amount” area on the FIs and CVVs. 7. The Vendor shall give store coupons in accordance with store policy to WIC participants for purchases made with WIC FIs and CVVs if store coupons are given to non-WIC shoppers for equivalent purchases. 8. The Vendor shall not limit the number of valid checks that an authorized representative/proxy may redeem at one time. The Vendor shall accept a FI or CVV only within the valid dates to spend, as printed on the FI or CVV, and only if there is no visible alteration apparent on the FI or CVV regarding items such as food quantities, participant name, ID number, dates, etc. 9. The Vendor shall require store personnel to record, in ink, the actual dollar value, less any cents-off savings, of the purchase on each FI or CVV immediately after ringing up the order and prior to the authorized representative/proxy signing the FI or CVV. The purchase price must include only the authorized supplemental food items. The signature at time of transaction must match the signature on the ID. FIs and CVVs must be signed in the presence of the cashier. In the electronic benefits transfer (EBT) system and/or the electronic service delivery (ESD) system, a Personal Identification Number (PIN) may be used in lieu of a signature. 10. The Vendor shall retain all original inventory records used for Federal tax reporting purposes including purchased invoices, purchase slips and receipts of delivery for WIC food items for the most recent three-year period. All such documents must indicate the quantity, unit price, description and container size of WIC food items purchased and must be available for inspection by federal and/or state agents. Cash register receipts without specific identification of the quantity unit price, description and container size of WIC food items purchased shall not be accepted as evidence of WIC food items purchased. 11. The vendor shall never provide refunds or permit exchanges for authorized WIC foods obtained with WIC checks, except for exchanges of an identical authorized WIC food item when the original authorized WIC food item is defective, spoiled, or has exceeded its “sell by,” “best if used by,” or other date limiting the sale or use of the food item. An identical authorized WIC food item means the exact brand and size as the original authorized WIC food item obtained and returned by the participant. 12. The Vendor shall complete a complaint form for any participant who does not adhere to required behavior and/or does not follow correct WIC check cashing procedures. The Vendor shall follow store procedures for any participant exhibiting inappropriate behavior. 13. The Vendor shall not seek or receive payments from participants for rejected FIs or CVVs not paid or partially paid by the Agency. 14. The Vendor must not charge participants, parents/caretakers, or proxies for authorized supplemental foods obtained with FIs or CVVs. 15. The Vendor must not issue cash change to WIC participants for purchase less than the total value of CVV. 16. The Vendor must charge the fee to participants who chose to use disposable grocery bags, not the WIC Program. Under no circumstances should the fee be charged to the WIC Program. Participants have the option to use their own bags or use the vendor disposable bags and pay a fee if required.

Appears in 1 contract

Samples: Vendor Agreement

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Vendor's Relationship with Participants. 1. The Vendor shall inform the public of its participation in the WIC Program by displaying at least one WIC poster the State Agency provided eWIC sign in a place conspicuously visible to the general public. If SCO terminals are offered to eWIC cardholders, SA approved signage must be displayed. Any other WIC signage must be approved by the State Agency. 2. The Vendor shall not request personal addresses and telephone numbers or require special store identification cards or other forms of identification of participants for the purpose of redeeming FIs or CVVselectronic benefits; the WIC ID eWIC card and PIN is the sole source of participant identification. 3. The Vendor shall must offer participants the same courtesies as offered to other customers and shall not distinguish or identify participants from other customers and shall provide services to participants without regard to race, color, age, sex, national origin, or disability. 4. The Vendor shall provide authorized foods to participants only as authorized on the State Agency's Food List and as specified allowed by the available electronic benefits on the FI or CVV participants eWIC card and shall provide such foods to participants at the current price or at less than the current price charged other customers. 5. The Vendor shall not accept a NJ eWIC card for any purpose other than the redemption of WIC food benefits, including without limitation as security for repayment of any participant obligation to the Vendor. In the event of any violation of this provision, the Vendor will be obligated to reimburse the Program for any food benefits unlawfully received by either participant or the Vendor. Violating this provision may also result in the State Agency imposing a sanction as descried in the New Jersey WIC Program’s sanction schedule. 6. The Vendor shall not designate special checkout lanes restricted to be used by WIC cardholders only, establish a minimum dollar amount(s) per WIC transaction or charge any fee in connection with the redemption of food benefits. In the event a Vendor only has one eWIC capable terminal and multiple lanes, the eWIC lane must be available for use for all customers. Vendors may use “Full Service” signage and shall not use “WIC Only” signage. 7. The Vendor shall display the current prices of authorized foods on the foods, or on the shelves in close proximity to the foods, or in the immediate area where the foods are kept in the customer area of the storestore.(See Vendor Selection Criteria, Appendix E) 8. The Vendor shall maintain current prices on all store computercomputers and point of sale (POS) devices. In the event of a discrepancy between shelf and store computer pricescomputer/POS price(s), the Vendor agrees to charge WIC participants the lower price. 5. The Vendor shall not provide substitute items, credit (including rainchecks), or cash reimbursement for authorized foods that are unavailable. The Vendor shall instruct the participant to contact the local WIC agency regarding formula changes. The Vendor shall not refund money or provide non-authorized foods to replace authorized foods that participants or proxies attempt to return. The Vendor may accept an exchange of an identical authorized supplemental food item when the original authorized supplemental food item is defective, spoiled, or has exceeded its "sell by," "best if used by" or other date limiting the sale or use of the food item. 69. The Vendor shall accept cents-off savings, i.e. i.e., coupons or store issued customer cards, from WIC participants for WIC prescribed allowable foods and shall deduct the savings from the total purchase price to be entered in the “Pay Exact Amount” area on the FIs and CVVseWIC transaction. 710. The Vendor shall give store coupons and sales promotions in accordance with store policy to WIC participants for purchases made with WIC FIs and CVVs eWIC cards if store coupons and sales promotions are given to non-non- WIC shoppers for equivalent purchases. 811. The Vendor shall provide each participant with a receipt for each eWIC transaction completed by the eWIC card holder. 12. The Vendor shall not seek restitution from any participant in connection with the negotiation of WIC food benefits not paid for by the Program. 13. The Vendor shall not limit the number of valid checks WIC transactions that an authorized representative/proxy eWIC card holder may redeem at one time. The Vendor shall accept a FI or CVV only within the valid dates to spend, as printed on the FI or CVV, and only if there is no visible alteration apparent on the FI or CVV regarding items such as food quantities, participant name, ID number, dates, etcredeem. 9. The Vendor shall require store personnel to record, in ink, the actual dollar value, less any cents-off savings, of the purchase on each FI or CVV immediately after ringing up the order and prior to the authorized representative/proxy signing the FI or CVV. The purchase price must include only the authorized supplemental food items. The signature at time of transaction must match the signature on the ID. FIs and CVVs must be signed in the presence of the cashier. In the electronic benefits transfer (EBT) system and/or the electronic service delivery (ESD) system, a Personal Identification Number (PIN) may be used in lieu of a signature. 1014. The Vendor shall retain all original inventory records used for Federal tax reporting purposes including purchased purchase invoices, purchase slips and receipts of delivery for WIC food items for throughout the most recent three-year periodduration of the WIC Agreement. All such documents must indicate the quantity, unit price, description and container size of WIC food items purchased and must be available for inspection by federal and/or state agentsagents upon request. Cash register receipts without specific identification of the quantity unit price, description and container size of WIC food items purchased shall not be accepted as evidence of WIC food items purchased. 1115. The vendor Vendor shall never not provide refunds substitute items, credit (including rainchecks), or permit exchanges cash reimbursement for authorized foods that are unavailable or returned. The Vendor shall instruct the participant to contact the local WIC agency regarding formula changes. 16. The Vendor shall not provide cash, food substitutions or non-authorized foods obtained with WIC checks, except for exchanges of an identical to replace authorized WIC food item when the original authorized WIC food item is defective, spoiled, or has exceeded its “sell by,” “best if used by,” or other date limiting the sale or use of the food itemfoods that participants attempt to return. An identical authorized WIC supplemental food item that is acceptable means the exact brand and size as the original authorized WIC supplemental food item obtained and returned by the participant. 1217. The Vendor shall complete submit a complaint form to the State Agency for any participant who does not adhere to required behavior and/or does not follow correct WIC check cashing eWIC transactions procedures. The Vendor shall follow store procedures for any participant exhibiting inappropriate behavior. 1318. The Vendor shall not seek or receive payments from participants for rejected FIs or CVVs eWIC payments not paid or partially paid by the State Agency. 1419. The Vendor must not charge participants, parents/caretakers, or proxies the eWIC cardholder for authorized supplemental foods obtained with FIs or CVVsWIC electronic benefits. 1520. The Vendor must not issue cash or change to WIC participants an eWIC cardholder for purchase any eWIC purchases less than the total value of CVVthe amount of the CVB benefits in the cardholder’s EBA. 1621. The If the Vendor must charges customers a fee to use store provided grocery bags (bag fee), the Vendor shall not charge the bag fee to the WIC Program. Participants have the option to provide/use their own bags or use the Vendor’s disposable bags and pay a fee if required; however, participants who chose to use disposable store provided grocery bagsbags must pay any applicable bag fee using other (non-WIC) forms of tender, not the WIC Programe.g., cash, credit, etc. Under no circumstances should the fee be charged to the WIC Program. 22. Participants have the option A Vendor shall not single out, loudly call for a manager or otherwise openly announce a WIC transaction. All cashiers must be trained and ready to use their own bags or use the vendor disposable bags and pay a fee if requiredprocess eWIC transactions.

Appears in 1 contract

Samples: Vendor Agreement

Vendor's Relationship with Participants. 1. The Vendor shall inform the public of its participation in the WIC Program by displaying at least one WIC poster in a place conspicuously visible to the general public. 2. The Vendor shall not request personal addresses and telephone numbers or require special store identification cards or other forms of identification of participants for the purpose of redeeming FIs or CVVs; the WIC ID is the sole source of participant identification. 3. The Vendor shall offer participants the same courtesies as offered to other customers and shall not distinguish or identify participants from other customers and shall provide services to participants without regard to race, color, age, sex, national origin, or disability. 4. The Vendor shall provide authorized foods to participants only as authorized on the Agency's Food List and as specified on the FI or CVV and shall provide such foods to participants at the current price or at less than the current price charged other customers. The Vendor shall display the current prices of authorized foods on the foods, or on the shelves in proximity to the foods, or in the immediate area where the foods are kept in the customer area of the store. The Vendor shall maintain current prices on store computer. In event of discrepancy between shelf and store computer prices, the Vendor agrees to charge WIC participants the lower price. 5. The Vendor shall not provide substitute items, credit (including rainchecks), or cash reimbursement for authorized foods that are unavailable. The Vendor shall instruct the participant to contact the local WIC agency regarding formula changes. The Vendor shall not refund money or provide non-authorized foods to replace authorized foods that participants or proxies attempt to return. The Vendor may accept an exchange of an identical authorized supplemental food item when the original authorized supplemental food item is defective, spoiled, or has exceeded its "sell by," "best if used by" or other date limiting the sale or use of the food item. 6. The Vendor shall accept cents-off savings, i.e. coupons or store issued customer cards, from WIC participants for WIC prescribed allowable foods and shall deduct the savings from the total purchase price to be entered in the “Pay Exact Amount” area on the FIs and CVVs. 7. The Vendor shall give store coupons in accordance with store policy to WIC participants for purchases made with WIC FIs and CVVs if store coupons are given to non-WIC shoppers for equivalent purchases. 8. The Vendor shall not limit the number of valid checks that an authorized representative/proxy may redeem at one time. The Vendor shall accept a FI or CVV only within the valid dates to spend, as printed on the FI or CVV, and only if there is no visible alteration apparent on the FI or CVV regarding items such as food quantities, participant name, ID number, dates, etc. 9. The Vendor shall require store personnel to record, in ink, the actual dollar value, less any cents-cents- off savings, of the purchase on each FI or CVV immediately after ringing up the order and prior to the authorized representative/proxy signing the FI or CVV. The purchase price must include only the authorized supplemental food items. The signature at time of transaction must match the signature on the ID. FIs and CVVs must be signed in the presence of the cashier. In the electronic benefits transfer (EBT) system and/or the electronic service delivery (ESD) system, a Personal Identification Number (PIN) may be used in lieu of a signature. 10. The Vendor shall retain all original inventory records used for Federal tax reporting purposes including purchased invoices, purchase slips and receipts of delivery for WIC food items for the most recent three-year period. All such documents must indicate the quantity, unit price, description and container size of WIC food items purchased and must be available for inspection by federal and/or state agents. Cash register receipts without specific identification of the quantity unit price, description and container size of WIC food items purchased shall not be accepted as evidence of WIC food items purchased. 11. The vendor shall never provide refunds or permit exchanges for authorized WIC foods obtained with WIC checks, except for exchanges of an identical authorized WIC food item when the original authorized WIC food item is defective, spoiled, or has exceeded its “sell by,” “best if used by,” or other date limiting the sale or use of the food item. An identical authorized WIC food item means the exact brand and size as the original authorized WIC food item obtained and returned by the participant. 12. The Vendor shall complete a complaint form for any participant who does not adhere to required behavior and/or does not follow correct WIC check cashing procedures. The Vendor shall follow store procedures for any participant exhibiting inappropriate behavior. 13. The Vendor shall not seek or receive payments from participants for rejected FIs or CVVs not paid or partially paid by the Agency. 14. The Vendor must not charge participants, parents/caretakers, or proxies for authorized supplemental foods obtained with FIs or CVVs. 15. The Vendor must not issue cash change to WIC participants for purchase less than the total value of CVV. 16. The Vendor must charge the fee to participants who chose to use disposable grocery bags, not the WIC Program. Under no circumstances should the fee be charged to the WIC Program. Participants have the option to use their own bags or use the vendor disposable bags and pay a fee if required.

Appears in 1 contract

Samples: Vendor Agreement

Vendor's Relationship with Participants. 1. The Vendor shall inform the public of its participation in the WIC Program by displaying at least one WIC poster in a place conspicuously visible to the general public. 2. The Vendor shall not request personal addresses and telephone numbers or require special store identification cards or other forms of identification of participants for the purpose of redeeming FIs or CVVs; the WIC ID is the sole source of participant identification. 3. The Vendor shall offer participants the same courtesies as offered to other customers and shall not distinguish or identify participants from other customers and shall provide services to participants without regard to race, color, age, sex, national origin, or disability. 4. The Vendor shall provide authorized foods to participants only as authorized on the Agency's Food List and as specified on the FI or CVV and shall provide such foods to participants at the current price or at less than the current price charged other customers. The Vendor shall display the current prices of authorized foods on the foods, or on the shelves in proximity to the foods, or in the immediate area where the foods are kept in the customer area of the store. The Vendor shall maintain current prices on store computer. In event of discrepancy between shelf and store computer prices, the Vendor agrees to charge WIC participants the lower price. 5. The Vendor shall not provide substitute items, credit (including rainchecks), or cash reimbursement for authorized foods that are unavailable. The Vendor shall instruct the participant to contact the local WIC agency Agency regarding formula changes. The Vendor shall not refund money or provide non-non- authorized foods to replace authorized foods that participants or proxies attempt to return. The Vendor may accept an exchange of an identical authorized supplemental food item when the original authorized supplemental food item is defective, spoiled, or has exceeded its "sell by," "best if used by" or other date limiting the sale or use of the food item. 6. The Vendor shall accept cents-off savings, i.e. coupons or store issued customer cards, from WIC participants for WIC prescribed allowable foods and shall deduct the savings from the total purchase price to be entered in the “Pay Exact Amount” area on the FIs and CVVs. 7. The Vendor shall give store coupons in accordance with store policy to WIC participants for purchases made with WIC FIs and CVVs if store coupons are given to non-WIC shoppers for equivalent purchases. 8. The Vendor shall not limit the number of valid checks that an authorized representative/proxy may redeem at one time. The Vendor shall accept a FI or CVV only within the valid dates to spend, as printed on the FI or CVV, and only if there is no visible alteration apparent on the FI or CVV regarding items such as food quantities, participant name, ID number, dates, etc. 9. The Vendor shall require store personnel to record, in ink, the actual dollar value, less any cents-cents- off savings, of the purchase on each FI or CVV immediately after ringing up the order and prior to the authorized representative/proxy signing the FI or CVV. The purchase price must include only the authorized supplemental food items. The signature at time of transaction must match the signature on the ID. FIs and CVVs must be signed in the presence of the cashier. In the electronic benefits transfer (EBT) system and/or the electronic service delivery (ESD) system, a Personal Identification Number (PIN) may be used in lieu of a signature. 10. The Vendor shall retain all original inventory records used for Federal tax reporting purposes including purchased invoices, purchase slips and receipts of delivery for WIC food items for the most recent three-year period. All such documents must indicate the quantity, unit price, description and container size of WIC food items purchased and must be available for inspection by federal and/or state agents. Cash register receipts without specific identification of the quantity unit price, description and container size of WIC food items purchased shall not be accepted as evidence of WIC food items purchased. 11. The vendor shall never provide refunds or permit exchanges for authorized WIC foods obtained with WIC checks, except for exchanges of an identical authorized WIC food item when the original authorized WIC food item is defective, spoiled, or has exceeded its “sell by,” “best if used by,” or other date limiting the sale or use of the food item. An identical authorized WIC food item means the exact brand and size as the original authorized WIC food item obtained and returned by the participant. 12. The Vendor shall complete a complaint form for any participant who does not adhere to required behavior and/or does not follow correct WIC check cashing procedures. The Vendor shall follow store procedures for any participant exhibiting inappropriate behavior. 13. The Vendor shall not seek or receive payments from participants for rejected FIs or CVVs not paid or partially paid by the Agency. 14. The Vendor must not charge participants, parents/caretakers, or proxies for authorized supplemental foods obtained with FIs or CVVs. 15. The Vendor must not issue cash change to WIC participants for purchase less than the total value of CVV. 16. The Vendor must charge the fee to participants who chose to use disposable grocery bags, not the WIC Program. Under no circumstances should the fee be charged to the WIC Program. Participants have the option to use their own bags or use the vendor disposable bags and pay a fee if required.

Appears in 1 contract

Samples: Wic Vendor Agreement

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Vendor's Relationship with Participants. 1. The Vendor shall inform the public of its participation in the WIC Program by displaying at least one the State Agency provided WIC poster in a place conspicuously visible to the general public. Any other WIC signage must be approved by the State Agency. 2. The Vendor shall not request personal addresses and telephone numbers or require special store identification cards or other forms of identification of participants for the purpose of redeeming FIs or CVVselectronic benefits; the WIC ID eWIC card and PIN is the sole source of participant identification. 3. The Vendor shall must offer participants the same courtesies as offered to other customers and shall not distinguish or identify participants from other customers and shall provide services to participants without regard to race, color, age, sex, national origin, or disability. 4. The Vendor shall provide authorized foods to participants only as authorized on the State Agency's Food List and as specified allowed by the available electronic benefits on the FI or CVV participants eWIC card and shall provide such foods to participants at the current price or at less than the current price charged other customers. 5. The vendor shall not accept a NJ eWIC card for any purpose other than the redemption of WIC food benefits, including without limitation as security for repayment of any participant obligation to the Vendor. In the event of any violation of this provision, the Vendor will be obligated to reimburse the Program for any food benefits unlawfully received by either participant or the Vendor. Violating this provision may also result in the State Agency imposing a sanction as descried in the New Jersey WIC Program’s sanction schedule. 6. The vendor shall not designate special checkout lanes restricted to be used by WIC cardholders only, establish a minimum dollar amount(s) per WIC transaction or charge any fee in connection with the redemption of food benefits. In the event a vendor only has one eWIC capable machine and multiple lanes, the eWIC lane must be available for use for all customers. Vendors may use “Full Service” signage instead of “WIC Only” signage. 7. The Vendor shall display the current prices of authorized foods on the foods, or on the shelves in close proximity to the foods, or in the immediate area where the foods are kept in the customer area of the storestore.(See Vendor Selection Criteria, Appendix E) 8. The Vendor shall maintain current prices on all store computercomputers and point of sale (POS) devices. In the event of a discrepancy between shelf and store computer pricescomputer/POS price(s), the Vendor agrees to charge WIC participants the lower price. 5. The Vendor shall not provide substitute items, credit (including rainchecks), or cash reimbursement for authorized foods that are unavailable. The Vendor shall instruct the participant to contact the local WIC agency regarding formula changes. The Vendor shall not refund money or provide non-authorized foods to replace authorized foods that participants or proxies attempt to return. The Vendor may accept an exchange of an identical authorized supplemental food item when the original authorized supplemental food item is defective, spoiled, or has exceeded its "sell by," "best if used by" or other date limiting the sale or use of the food item. 69. The Vendor shall accept cents-off savings, i.e. coupons or store issued customer cards, from WIC participants for WIC prescribed allowable foods and shall deduct the savings from the total purchase price to be entered in the “Pay Exact Amount” area on the FIs and CVVseWIC transaction. 710. The Vendor shall give store coupons and sales promotions in accordance with store policy to WIC participants for purchases made with WIC FIs and CVVs eWIC cards if store coupons and sales promotions are given to non-non- WIC shoppers for equivalent purchases. 811. The Vendor shall provide each participant with a receipt for each eWIC transaction completed by the eWIC card holder. 12. The Vendor shall not seek restitution from any participant in connection with the negotiation of WIC food benefits not paid for by the Program. 13. The Vendor shall not limit the number of valid checks WIC transactions that an authorized representative/proxy eWIC card holder may redeem at one time. The Vendor shall accept a FI or CVV only within the valid dates to spend, as printed on the FI or CVV, and only if there is no visible alteration apparent on the FI or CVV regarding items such as food quantities, participant name, ID number, dates, etcredeem. 9. The Vendor shall require store personnel to record, in ink, the actual dollar value, less any cents-off savings, of the purchase on each FI or CVV immediately after ringing up the order and prior to the authorized representative/proxy signing the FI or CVV. The purchase price must include only the authorized supplemental food items. The signature at time of transaction must match the signature on the ID. FIs and CVVs must be signed in the presence of the cashier. In the electronic benefits transfer (EBT) system and/or the electronic service delivery (ESD) system, a Personal Identification Number (PIN) may be used in lieu of a signature. 1014. The Vendor shall retain all original inventory records used for Federal tax reporting purposes including purchased purchase invoices, purchase slips and receipts of delivery for WIC food items for throughout the most recent three-year periodduration of the WIC Agreement. All such documents must indicate the quantity, unit price, description and container size of WIC food items purchased and must be available for inspection by federal and/or state agents. Cash register receipts without specific identification of the quantity unit price, description and container size of WIC food items purchased shall not be accepted as evidence of WIC food items purchased. 11. The vendor shall never provide refunds or permit exchanges for authorized WIC foods obtained with WIC checks, except for exchanges of an identical authorized WIC food item when the original authorized WIC food item is defective, spoiled, or has exceeded its “sell by,” “best if used by,” or other date limiting the sale or use of the food item. An identical authorized WIC food item means the exact brand and size as the original authorized WIC food item obtained and returned by the participant. 12. The Vendor shall complete a complaint form for any participant who does not adhere to required behavior and/or does not follow correct WIC check cashing procedures. The Vendor shall follow store procedures for any participant exhibiting inappropriate behavior. 13. The Vendor shall not seek or receive payments from participants for rejected FIs or CVVs not paid or partially paid by the Agency. 14. The Vendor must not charge participants, parents/caretakers, or proxies for authorized supplemental foods obtained with FIs or CVVs. 15. The Vendor must not issue cash change to WIC participants for purchase less than the total value of CVV. 16. The Vendor must charge the fee to participants who chose to use disposable grocery bags, not the WIC Program. Under no circumstances should the fee be charged to the WIC Program. Participants have the option to use their own bags or use the vendor disposable bags and pay a fee if required.agents upon

Appears in 1 contract

Samples: Vendor Agreement

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