Verification of transactions. After processing each transaction instruction, the Bank shall notify the customer via an electronic document or by the method agreed upon by both parties, and the customer shall verify the results for any errors. If there is any discrepancy, the customer shall notify the Bank in writing or other mutually agreed means within 45 days from the date of completion of use. The Bank shall send the transaction statement of the previous month to the customer monthly in an electronic document or other mutually agreed means (no statement shall be sent if there are no transactions in that month). If, after verification, the customer believes that there is an error in the transaction statement, the customer shall notify the Bank in writing or in a mutually agreed manner within 45 days of the date of receipt. The Bank shall conduct an investigation into the customer's notice immediately, and reply to the customer in writing on the situation or results of the investigation within 30 days from the date the notice is served to the Bank.
Appears in 5 contracts
Samples: Services Agreement, Services Agreement, Services Agreement
