Common use of VOLUNTARY COMMITMENTS AND CODES OF CONDUCT Clause in Contracts

VOLUNTARY COMMITMENTS AND CODES OF CONDUCT. For a complete listing of the Voluntary Commitments and Codes of Conduct to which Amex Bank of Canada subscribes, please visit our website at xxx.xxxxxxxxxxxxxxx.xx/xxxxx or write to us at the address shown at the end of this booklet and ask for a copy. Please make sure to address your letter to the attention of the Manager of Customer Service. For the most recent version of these Complaint Handling Procedures, please go to xxx.xxxxxxxxxxxxxxx.xx/xxxxxxxxxx. AIR MILES REWARD PROGRAM INQUIRIES For information regarding accumulation or redemption of your AIR MILES®* Reward Miles, please contact the AIR MILES Customer Care Centre as follows: Address: LoyaltyOne, Co. AIR MILES Customer Care Centre XX Xxx 000, Xxxxxxx X Xxxxxxx, XX X0X 0X0 Telephone: From anywhere in North America: 1-888-AIR MILES or 1-888-247-6453 Toronto: (000) 000-0000 Fax: (000) 000-0000 Website: xxxxxxxx.xx Earning Miles in theAIR MILES Reward Program through the use of anAmerican ExpressAIR MILES Credit Card /American ExpressAIR MILES Platinum Credit Card /American Express AIR MILES Reserve Credit Card The following terms and conditions govern how Miles offered by the AIR MILES Reward Program (Program) operated by LoyaltyOne, Co. (LoyaltyOne) may be earned through purchases charged to your American Express AIR MILES Credit Card, American Express AIR MILES Platinum Credit Card and American Express AIR MILES Reserve Credit Card issued by Amex Bank of Canada (we, us or our). If you are an existing cardmember, this version of the Program terms and conditions may contain amendments and revisions. These terms and conditions contain a limitation of liability clause which limits our responsibility and liability. Please refer to the “Limitation of Liability” section of these terms and conditions.

VOLUNTARY COMMITMENTS AND CODES OF CONDUCT. For a complete listing of the Voluntary Commitments and Codes of Conduct to which Amex Bank of Canada subscribes, please visit our website at xxx.xxxxxxxxxxxxxxx.xx/xxxxx or write to us at the address shown at the end of this booklet and ask for a copy. Please make sure to address your letter to the attention of the Manager of Customer Service. For the most recent version of these Complaint Handling Procedures, please go to xxx.xxxxxxxxxxxxxxx.xx/xxxxxxxxxx. AIR MILES REWARD PROGRAM INQUIRIES For information regarding accumulation or redemption of your AIR MILES®* Reward Miles, please contact the AIR MILES Customer Care Centre as follows: Address: LoyaltyOne, Co. AIR MILES Customer Care Centre XX Xxx 000, Xxxxxxx X Xxxxxxx, XX X0X 0X0 Telephone: From anywhere in North America: 1-1 888-AIR MILES or 1-888-247-6453 Toronto: (000) 000-0000 Fax: (000) 000-0000 Website: xxxxxxxx.xx Earning Miles in theAIR the AIR MILES Reward Program through the use of anAmerican ExpressAIR MILES Credit Card /American ExpressAIR MILES Platinum Credit Card /American an American Express AIR MILES Reserve Credit for Business Card The following terms and conditions govern how Miles offered by the AIR MILES Reward Program (Program) operated by LoyaltyOne, Co. (LoyaltyOne) may be earned through purchases charged to your American Express AIR MILES Credit Card, American Express AIR MILES Platinum Credit Card and American Express AIR MILES Reserve Credit for Business Card issued by Amex Bank of Canada (we, us or our). If you are an existing cardmember, this version of the Program terms and conditions may contain amendments and revisions. These terms and conditions contain a limitation of liability clause which limits our responsibility and liability. Please refer to the “Limitation of Liability” section of these terms and conditions.

VOLUNTARY COMMITMENTS AND CODES OF CONDUCT. For a complete listing of the Voluntary Commitments and Codes of Conduct to which Amex Bank of Canada subscribes, please visit our website at xxx.xxxxxxxxxxxxxxx.xx/xxxxx or write to us at the address shown at the end of this booklet and ask for a copy. Please make sure to address your letter to the attention of the Manager of Customer Service. For the most recent version of these Complaint Handling Procedures, please go to xxx.xxxxxxxxxxxxxxx.xx/xxxxxxxxxx. AIR MILES REWARD PROGRAM INQUIRIES For information regarding accumulation or redemption of your AIR MILES®* Reward Miles, please contact the AIR MILES Customer Care Centre as follows: Address: LoyaltyOne, Co. AIR MILES Customer Care Centre XX Xxx 000, Xxxxxxx X X, Xxxxxxx, XX X0X 0X0 Telephone: From anywhere in North America: 1-1 888-AIR MILES or 1-888-247-6453 Toronto: (000) 000-0000 Fax: (000) 000-0000 Website: xxxxxxxx.xx xxx.xxxxxxxx.xx Earning Miles in theAIR the AIR MILES Reward Program through the use of anAmerican ExpressAIR MILES Credit Card /American ExpressAIR MILES Platinum Credit Card /American an American Express AIR MILES Reserve Credit Gold Business Card/ American Express AIR MILES Platinum Business Card The following terms and conditions govern how Miles offered by the AIR MILES Reward Program (Program) operated by LoyaltyOne, Co. (LoyaltyOne) may be earned through purchases charged to your American Express AIR MILES Credit Card, American Express AIR MILES Platinum Credit Gold Business Card and American Express AIR MILES Reserve Credit Platinum Business Card issued by Amex Bank of Canada (we, us or our). If you are an existing cardmember, this version of the Program terms and conditions may contain amendments and revisions. These terms and conditions contain a limitation of liability clause which limits our responsibility and liability. Please refer to the “Limitation of Liability” section of these terms and conditions.

VOLUNTARY COMMITMENTS AND CODES OF CONDUCT. For a complete listing of the Voluntary Commitments and Codes of Conduct to which Amex Bank of Canada subscribes, please visit our website at xxx.xxxxxxxxxxxxxxx.xx/xxxxx or write to us at the address shown at the end of this booklet and ask for a copy. Please make sure to address your letter to the attention of the Manager of Customer Service. For the most recent version of these Complaint Handling Procedures, please go to xxx.xxxxxxxxxxxxxxx.xx/xxxxxxxxxx. AIR MILES REWARD PROGRAM INQUIRIES For information regarding accumulation or redemption of your AIR MILES®* Reward Miles, please contact the AIR MILES Customer Care Centre as follows: Address: LoyaltyOne, Co. AIR MILES Customer Care Centre XX Xxx 000, Xxxxxxx X Xxxxxxx, XX X0X 0X0 Telephone: From anywhere in North America: 1-1 888-AIR MILES or 1-888-247-6453 Toronto: (000) 000-0000 Fax: (000) 000-0000 Website: xxxxxxxx.xx Earning Miles in theAIR MILES Reward Program through the use of anAmerican ExpressAIR MILES Credit Card /American ExpressAIR MILES Platinum Credit Card /American Express AIR MILES Reserve Credit Card The following terms and conditions govern how Miles Xxxxx offered by the AIR MILES Reward Program (Program) operated by LoyaltyOne, Co. (LoyaltyOne) may be earned through purchases charged to your American Express AIR MILES Credit Card, American Express AIR MILES Platinum Credit Card and American Express AIR MILES Reserve Credit Card issued by Amex Bank of Canada (we, us or our). If you are an existing cardmember, this version of the Program terms and conditions may contain amendments and revisions. These terms and conditions contain a limitation of liability clause which limits our responsibility and liability. Please refer to the “Limitation of Liability” section of these terms and conditions.