Common use of Waiver and Severability Clause in Contracts

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Printed Name Everett (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 2 contracts

Samples: Cooperative Service Agreement, Cooperative Service Agreement

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Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA 5/2/2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx . C. P. E-SIGNED by Xxx Xxxxxxx August 09, 2019 E-SIGNED by Xxxxx Xxxxxxxx August 09, 2019 Xxx Xxxxxxx Printed Name Everett Snohomish (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number _12962 and date_ date_3/26/24 , of board delegation of authority to sign interlocal agreements. Xx. 3/26/2024 3/26/2024 Xxxxxxxx Xxxxxx Xxxxxxxxx Printed Name Everett _Whatcom County , Washington (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work Data is corrupt Financial controls are impaired System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 06/28/2023 _ NA NA 00 06/28/2023 Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxxxx Printed Name Everett Xxxxxx Xxxxx (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA 06/18/2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. . H. C. E-SIGNED by Xxxxxx Xxxxxxxxx Xxxx August 27, 2019 E-SIGNED by Xxxxx Xxxxxxxx August 27, 2019 Xxxxxx Xxxx Printed Name Everett Xxxxxx (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA 08/26/2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. Xxxx Xxxxxx Xxxxxxxxx Printed Name Everett Xxxxxx (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support. Districts may contract with the NWRDC for special projects, which are not covered in the above services. Such services shall be provided under the policy and rates adopted by NWESD and based on the availability of staff. For more information visit our website at xxxxx://xxx.xxxxx.xxx/business‐team/contract‐business‐services/. Defined as primary school district work hours during which no elective downtime is done by XXXXX. Defined as hours during which elective downtime can be scheduled with one week’s notice. End‐ users can access the application. Individual components of a redundant group may be unavailable. Approval is required by the NWRDC Director and XXXXX Operations department heads. Advance communication will be sent to the NWRDC Director and XXXXX Operations departments. At the conclusion of downtime, communication will be sent to this same group.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. Xxxxx Xxxxxx Xxxxxxxxx Printed Name Everett Snohomish , Washington (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA 08/14/2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. . C. D. E-SIGNED by Xxxxxx Xxxxxxxxx Xxx August 27, 2019 E-SIGNED by Xxxxx Xxxxxxxx August 27, 2019 Xxxxxx X. Xxx Printed Name Everett King County (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27May 20, 2023 _ NA NA 2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. M.N. E-SIGNED by Xxxx Xxxxxx Xxxxxxxxx July 08, 2019 E-SIGNED by Xxxxx Xxxxxxxx July 08, 2019 Xxxxxxx X. Xxxxxx Printed Name Everett King (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX WSIPC provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27May 28, 2023 _ NA NA 2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx . T. W. E-SIGNED by Xxxx Xxxxxxx August 09, 2019 E-SIGNED by Xxxxx Xxxxxxxx August 09, 2019 Xxxx Xxxxxxx Printed Name Everett King (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work Data is corrupt Financial controls are impaired System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 2713, 2023 _ NA NA 219 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx S.S. E- SIGNED by Xxx Xxxx June 14, 2019 E-SIGNED by Xxxxx Xxxxxxxx June 14, 2019 Xxx Xxxx Printed Name Everett Whatcom (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work Data is corrupt Financial controls are impaired System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA 7/23/19 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. M.B. E-SIGNED by Xx. Xxxxxx Xxxxxxxxx Xxxx Xxxxx August 14, 2019 E-SIGNED by Xxxxx Xxxxxxxx August 14, 2019 Xxxx Xxxxx, Superintendent Printed Name Everett Skagit County, Xxxxxxxxxx X.X. Snohomish (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 8/17/2023 _ NA NA Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxx Xxxxxx Xxxxxxxxx Printed Name Everett Whatcom (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA 07/12/2023 Resolution number !1 and date_ date 07/12/2023 , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxxx Xxxxx Printed Name Everett King (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 xxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number 1 and date_ date_8/25/2023 , of board delegation of authority to sign interlocal agreements. Xx. Xxxx Xxxxxx Xxxxxxxxx Printed Name Everett (County) Skagit County, Washington King (County) Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number and date_ , of board delegation of authority Lake Xxxxxxx School District No. 004 elects to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Printed Name Everett (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR (check one): Fiscal Services (Business), ( ) Student Services or ( ) Full Services ( X (both). To request support during Normal Support HoursSuper" tendent Signat �.-- - - _ixk- (Date) /1 Printed Narrle‌ _(C___o2fl____un--+--'-"-""ty)o_ -=-.m............(5fl , the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined criticalWashington‌ Total FTE Fee‌‌‌‌ $31.77‌‌‌ $26.44‌‌‌ $42.66‌‌‌ XXXXX, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with NWRDC, will ensure the utilization of the software XXXXX provided software. When the District contracts provides complies with outside consultantsstate reporting, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication softwarebudgeting, and telecommunication connection costs to personnel retirement requirements. XXXXX will install the access points established Software at a site hosted by NWRDCXXXXX. All software modules supported under this Agreement by both XXXXX and NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.are documented in Addendum I as follows:‌ • FISCAL PRODUCT LINE‌ • HUMAN RESOURCES PRODUCT LINE‌ • CROSS APPLICATION PRODUCTS‌ • OTHER PRODUCTS‌ • SPECIAL PROGRAMS PRODUCT LINE‌ • STUDENT PRODUCT LINE‌ • CROSS APPLICATION PRODUCTS‌ • OTHER PRODUCTS‌

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx J.N. E-SIGNED by Xxxxx Xxxxxxxx September 30, 2019 E-SIGNED by Xxxxx Xxxxxxxx October 01, 2019 Xxxxx Xxxxxxxx Printed Name Everett San Xxxx (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number and date_ , of board delegation of date authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx 8/26/2022 6/15/2022 , of board delegation of 8/27/2022 Xxxx Xxxxx Printed Name Everett KING , Washington (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work continuework • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-drop‐ off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 09/25/2023 _ NA NA N/A Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxx Xxxxxxx Printed Name Everett Snohomish (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 2722, 2023 _ NA NA Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxxx Xxxxxxxx Printed Name Everett Whatcom (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425000-349000-6666 0000 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX WSIPC provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 06/21/2023 _ NA NA N/A N/A Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxxxxxx Printed Name Everett Mount Xxxxxx (Skagit) (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number 2016-04 and date_ date 05/23/2016 , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx X.X. E-SIGNED by Xxxxx Xxxxxxxx on 2021-08-25 01:44:48 GMT August 25, 2021 August 25, 2021 L.L. Xxxxx Xxxxxxxx Printed Name Everett Skagit , Washington (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work • continuework  Data is corrupt Financial controls are impaired System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-drop‐ off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA 06/13/22 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx(Ed. Director Signature) (Date) Xxxxxx Xxxxxxxxx Xxxxxx Printed Name Everett Xxxxx Xxxxxxxx, Superintendent (CountyDate) Northwest Educational Service District 189 Skagit County, Washington Fiscal: Program Manager: Xxxxxx Xxxxxx , Washington (County) The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work continuework • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-drop‐ off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA 2016-04 5/23/2016 Resolution number and date_ , of board delegation of date authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx , of board delegation of 8/26/2022 Xxxxx Xxxxxxxx Printed Name Everett Skagit (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work continuework • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-drop‐ off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 7/12/2023 _ NA NA 7/12/2023 Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxxx Printed Name Everett Xxxxxx (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27May 15, 2023 _ NA NA 2019 Resolution number 19-05-15 and date_ date May 15, 2019, of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx . D. B. E-SIGNED by Xxxxx XxXxxxxx June 17, 2019 E-SIGNED by Xxxxx Xxxxxxxx June 17, 2019 Xxxxx X. XxXxxxxx Printed Name Everett King County (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work Data is corrupt Financial controls are impaired System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 07/12/2023 _ NA NA N/A N/A Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxxxxxxxxx Printed Name Everett King (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 09/14/2023 _ NA NA n/a Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxxx Xxxxx Printed Name Everett Whatcom (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27July 24, 2023 _ NA NA N/A Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxxxx Xxxxx Printed Name Everett King (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Printed Name Everett (CountySuperintendent Signature) (Date) Xxxxx Xxxxxxxx, Superintendent (Date) Northwest Educational Service District 189 Skagit County, Washington Printed Name Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27May 23, 2023 _ NA NA 2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx . K. T. E-SIGNED by Xxxxx Xxxxxxx August 10, 2019 E-SIGNED by Xxxxx Xxxxxxxx August 10, 2019 Xxxxx Xxxxxxx Printed Name Everett King County (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27NA _ July 17, 2023 _ NA NA 2019 Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxx Printed Name Everett Snohomish (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

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Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 7/12/2023 _ NA NA 7/12/2023 Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxxx Printed Name Everett Xxxxxx (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425000-349000-6666 0000 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX WSIPC provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA 05/30/2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx . L. S. E-SIGNED by Xxxxx Xxxxxxx May 31, 2019 E-SIGNED by Xxxxx Xxxxxxxx May 31, 2019 Xxxxx Xxxxxxx Printed Name Everett Skagit (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number 718 and date_ date 6/20/12 , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx I.M. E-SIGNED by Xxxx Xxxxx on 2021-08-24 18:07:07 GMT August 24, 2021 August 25, 2021 L.L. Xxxx X. Xxxxx Printed Name Everett King , Washington (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work • continuework  Data is corrupt Financial controls are impaired System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-drop‐ off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA 5/22/19 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. . K. R. E-SIGNED by Xx. Xxxxxx Xxxxxxxxx Xxxx Xxxxxxx May 23, 2019 E-SIGNED by Xxxxx Xxxxxxxx May 23, 2019 Xxxx Xxxxxxx Printed Name Everett Snohomish (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Printed Name Everett (County) Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27xxx 00, 2023 0000 _ NA A NA Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx ______________ _______________ 7/27/2023 7/27/2023 _rrie Xxxxxxxxx Printed Name Everett kagit _____ ____ (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 xxxxxxxxxxxxxxxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/business-team/ 000-000-0000 425-349-6666 xxxxx@xxxxx.xxx xxxxx://xxx.xxxxx.xxx/operations-team/ NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised Page 1 of 6 NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27May 22, 2023 _ NA NA 2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. . X. X. E-SIGNED by Xxx Xxxxxx Xxxxxxxxx May 30, 2019 E-SIGNED by Xxxxx Xxxxxxxx May 30, 2019 Xxx Xxxxxx Printed Name Everett King (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work Data is corrupt Financial controls are impaired System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27May 29, 2023 _ NA NA 2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. . K. C. E-SIGNED by Xxxxxx Xxxxxxxxx Xxxxxxxx May 30, 2019 E-SIGNED by Xxxxx Xxxxxxxx May 30, 2019 Xxxx Xxxxxxxx Printed Name Everett Skagit (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work Data is corrupt Financial controls are impaired System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27May 20, 2023 _ NA NA 2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. . D. E-SIGNED by Xx. Xxx Xxxxxx Xxxxxxxxx May 23, 2019 E-SIGNED by Xxxxx Xxxxxxxx May 23, 2019 Dr. Xxx Xxxxxxxx Printed Name Everett King County (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work Data is corrupt Financial controls are impaired System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 06/27/2023 _ NA NA Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxxxx Xxxxx Printed Name Everett Xxxxxx (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 6/28/23 _ NA NA 2/22/23 Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxxx Xxxxxxx Printed Name Everett Snohomish (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number 19-11 and date_ date 8-10-11 , of board delegation of authority to sign interlocal agreements. . D. W. E-SIGNED by Xx. Xxxxxx Xxxxxxxxx Xxx Xxxx Cook May 29, 2019 E-SIGNED by Xxxxx Xxxxxxxx May 29, 2019 Xxx Xxxx Xxxx Printed Name Everett Snohomish (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work Data is corrupt Financial controls are impaired System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA 08/14/2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. S.K. E-SIGNED by Xx. Xxxxxx Xxxxxxxxx Xxxxxxxxxx August 20, 2019 E-SIGNED by Xxxxx Xxxxxxxx August 20, 2019 Xxxxxx Xxxxxxxxxx Printed Name Everett King (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work Data is corrupt Financial controls are impaired System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27August 23rd, 2023 _ NA NA Resolution number 22/23-9 and date_ date August 23rd, 2023, of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Printed Name Everett (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000349-000-0000 425-6570 349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 7/24/2023 _ NA NA N/A Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxxxx Xxxxxxx Printed Name Everett Skagit (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425000-349000-6666 0000 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX WSIPC provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx . M. F. E-SIGNED by Dr. Xxxx Xxxxxxxxx August 12, 2019 E-SIGNED by Xxxxx Xxxxxxxx August 12, 2019 Xxxx X. Xxxxxxxxx Printed Name Everett Snohomish (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA 5/20/2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. Xx. . X. X. E-SIGNED by Xxxxxx Xxxxxxxxx Xxxxxxxx August 09, 2019 E-SIGNED by Xxxxx Xxxxxxxx August 09, 2019 Xxxxxx Xxxxxxxx Printed Name Everett Skagit (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 6/29/2023 _ NA NA 6/29/2023 Resolution number and date_ , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx Xxx Xxxxxxxxxxx Printed Name Everett King (County) Skagit County, Washington Fiscal: Program Manager: The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 NWRDC maintains a phone/e-mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site training, on-line training, user documentation materials and consulting in conjunction with the utilization of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off location within the District. Districts requesting delivery to multiple drop-off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data Services. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA Resolution number 09-18 and date_ date 12/05/2018 , of board delegation of authority to sign interlocal agreements. Xx. Xxxxxx Xxxxxxxxx S.P. E-SIGNED by Xxxxx Xxxxxxx September 11, 2019 E-SIGNED by Xxxxx Xxxxxxxx September 11, 2019 Xxxxx X. Xxxxxxx Printed Name Everett Snohomish County (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: • Productivity has stopped • A staff member or agency cannot continue work • Data is corrupt • Financial controls are impaired • System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX WSIPC provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

Waiver and Severability. No provision of this Agreement, or the right to receive reasonable performance of any act called for by its terms, shall be deemed waived of a breach thereof as to a particular transaction or occurrence. If any term or condition of this Agreement or application thereof to any person or circumstance is held invalid, such invalidity shall not affect other terms, conditions or applications of the Agreement which can be given effect without the invalid term, condition or application; to this end the terms and conditions of this Agreement are declared severable. The parties acknowledge that they have read and understand this Agreement, including any supplements or attachments hereto, and do agree thereto in every particular. The parties further agree that this Agreement, together with all appendices, constitutes the entire Agreement between the parties and supersedes all communications, written or oral, heretofore related to the subject matter of this Agreement. This Agreement may be modified or amended with the mutual consent of the parties. With the signatures below, the parties indicate that they have the legal authority to obligate their respective agency to the terms and conditions contained herein. Board approval date: June 27, 2023 _ NA NA 08/13/2019 Resolution number and date_ date , of board delegation of authority to sign interlocal agreements. S.B. E-SIGNED by Dr. Xxxxxxx Xxxxx August 20, 2019 E-SIGNED by Xxxxx Xxxxxxxx August 20, 2019 Xx. Xxxxxx Xxxxxxxxx Xxxxxxx X. Smith Printed Name Everett KIng (County) , Washington Skagit County, Washington Fiscal: Program Manager: Xxxxxxxxxx X.X. The following services are currently available to member districts. Every member of NWRDC may contract for Fiscal/HR Services (Business), Student Services or Full Services (both). To request support during Normal Support Hours, the following points of contact will be used: 000-000-0000 000-000-0000 425-349-6666 425‐349‐6560 xxxxxxxxxxxxxxxxxx@xxxxx.xxx Support Hours & Information: xxxxx://xxx.xxxxx.xxx/business‐team/ 425‐349‐6570 Support Hours& Information: xxxxx://xxx.xxxxx.xxx/student‐team/ 425‐349‐6666 Support Hours & Information: xxxxx://xxx.xxxxx.xxx/operations‐team/ Technology Team 425‐349‐6496 Information: xxxxx://xxx.xxxxx.xxx/technology‐team/ NWRDC maintains a phone/e-mail e‐mail support administrator during normal working hours. This individual monitors and assigns all client contacts to ensure timely responses. At any time an issue is determined critical, the client will be notified within one hour of its status and every two hours thereafter. A critical incident meets any of the following conditions: Productivity has stopped A staff member or agency cannot continue work Data is corrupt Financial controls are impaired System security has been compromised NWRDC services are available to employees of the District for the application under contract. This service includes telephone support, formal classroom training, on-site on‐site training, on-line on‐line training, user documentation materials and consulting in conjunction with the utilization implementation of the XXXXX provided software. When the District contracts with outside consultants, it is recommended that these consultants attend relevant training. NWRDC assumes responsibility and cost to deliver computer output via United Parcel Service to a single designated drop-off drop‐off location within the District. Districts requesting delivery to multiple drop-off drop‐off points will be billed for this added service. The District may elect to pick up their output at the NWRDC Data ServicesOperations Center. Data shipped from the District to NWRDC is the financial responsibility of the District. NWRDC reserves the right to bill xxxx the district for paper usage beyond approved levels as determined by the NWRDC Executive Committee. Additional fees will be levied for anything beyond that limit. Paper and special forms used in the district on terminals, personal computers and other office machines are provided by the district. District assumes responsibility for the costs and support of hardware, telecommunication software, and telecommunication connection costs to the access points established by NWRDC. NWRDC provides Active Directory account management for member districts as well as provides member districts’ network analysis and troubleshooting support, including Remote Desktop Services (RDS) support.

Appears in 1 contract

Samples: Cooperative Service Agreement

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