ATM Safety Precautions. Exercise discretion when using an ATM. Observe basic safety precautions. Prepare for any ATM transactions prior to approaching the ATM. Never enter your PIN in any terminal that does not look genuine, has been modified, has a suspicious device attached or is operating in a suspicious manner. Retain your receipts and do not leave them at the ATM. Do not lend your Card to anyone and do not leave your Card or any other documents at the ATM. Keep your PIN secret and memorize it. Do not give anyone information regarding your Card or PIN over the telephone. When using an ATM, place your body in a position so that you will prevent others from observing your PIN when entered. At any ATM, keep a lookout for any suspicious activity near the facility and assure yourself that the facility and all approaches to the facility are well lighted before using the facility. Conceal cash received from an ATM to the best of your ability and count it after you have left the ATM. If anyone offers assistance while you are operating an ATM, do not accept it. If you have begun a transaction, consider canceling the transaction and leaving the ATM location. Finally, compare your receipts against the statements you receive and notify us immediately if you suspect that an error or unauthorized transaction has occurred.

ATM Safety Precautions. Exercise discretion when using an ATM or night deposit facility. Observe basic safety precautions. Prepare for any ATM transactions prior to approaching the ATM or night deposit facility. Retain your receipts, and do not leave them at the ATM or night deposit facility. Do not lend your Card to anyone, and do not leave your Card or any other documents at the ATM or any night deposit facility. Keep your PIN secret and memorize it. Do not give anyone information regarding your Card or PIN over the telephone. When using an ATM, place your body in a position so that you will prevent others from observing your PIN when entered. Never enter your PIN in any terminal that does not look genuine, has been modified, has a suspicious device attached, or is operating in a suspicious manner. At any ATM or night deposit facility, keep a lookout for any suspicious activity near the facility and assure yourself that the facility and all approaches to the facility are well lighted. Conceal cash received from an ATM to the best of your ability and count it after you have left the ATM. If anyone offers assistance while you are operating an ATM, do not accept it. If you have begun a transaction, consider canceling the transaction and leaving the ATM location. Finally, compare your receipts against the statements you receive and notify us immediately if you suspect that an error or unauthorized transaction has occurred. Binding Arbitration and Class Action Waiver RESOLUTION OF DISPUTES BY ARBITRATION: THIS SECTION CONTAINS IMPORTANT INFORMATION REGARDING YOUR ACCOUNTS AND ALL RELATED SERVICES. IT PROVIDES THAT EITHER YOU OR WE CAN REQUIRE THAT ANY DISPUTES BE RESOLVED BY BINDING ARBITRATION. ARBITRATION REPLACES THE RIGHT TO GO TO COURT, INCLUDING THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR SIMILAR PROCEEDING. IN ARBITRATION, THE DISPUTE IS SUBMITTED TO A NEUTRAL PARTY, AN ARBITRATOR, INSTEAD OF A JUDGE OR JURY. ARBITRATION PROCEDURES MAY BE MORE LIMITED THAN RULES APPLICABLE IN COURT. Agreement to Arbitrate Disputes. Either You or We may elect, without the other’s consent, to require that any dispute between us concerning Your Accounts and the services related to your Accounts be resolved by binding arbitration, except for those disputes specifically excluded below. This arbitration agreement is entered into pursuant to the Federal Arbitration Act, 9 U.S.C. §§ 1 – 16 (the “FAA”). Disputes Covered by Arbitration. Claims or disputes between you and...

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ATM Safety Precautions. We provide for your information a list of safety precautions regarding the use of automated teller machines. Please read the following safety precautions: ● Be aware of your surroundings, particularly at night. ● Consider having someone accompany you when the ATM is used after dark. ● If another person is uncomfortable close to you, ask the person to step back before you complete your transaction. ● Refrain from displaying your cash at the ATM. As soon your transaction is completed, place your money in your purse or wallet. Count the cash later in the safety of your car or home. ● If any devices or alterations have been made to the ATM machine, do not insert your card or enter your PIN. ● Consider using another ATM or coming back later if you notice anything suspicious. If you are in the middle of a transaction and you notice something suspicious, cancel the transaction, pocket your ATM access device and leave. ● Go to the nearest public area where people are located if you are followed after making a transaction. ● Report all crimes to law enforcement officials immediately. ● Do not write your PIN or code on your ATM access device.

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ATM Safety Precautions. Exercise discretion when using an ATM or night deposit facility. Observe basic safety precautions. Prepare for any ATM transactions prior to approaching the ATM or night deposit facility. Retain your receipts, and do not leave them at the ATM or night deposit facility. Do not lend your card to anyone, and do not leave your card or any other documents at the ATM or any night deposit facility. Keep your PIN secret and memorize it. Do not give anyone information regarding your card or PIN over the phone. When using an ATM, place your body in a position so that you will prevent others from observing your PIN when entered. At any ATM or night deposit facility, keep a lookout for any suspicious activity near the facility and assure yourself that the facility and all approaches to the facility are well lighted. Conceal cash received from an ATM to the best of your ability and count it after you have left the ATM. If anyone offers assistance while you are operating an ATM, do not accept it. If you have begun a transaction, consider canceling the transaction and leaving the ATM location. Finally, compare your receipts against the statements you receive and notify us immediately if you suspect that an error or unauthorized transaction has occurred. For a complete list of hours, locations and ATMs, click to XXXX.xxx. 24/7/365 Phone Service: Call Center 000.000.0000 Personal Account Teller (X.X.X) 281.856.4PAT or 800 234.PAT1 Contact us Phone 000.000.0000 000.000.0000 (Toll-Free) Mobile Apps Find the FCCU App on Apple or Google Play Secure Message If you have a question about your account, please send a secure message. Login through Online Banking, click "Messages", then "New". Unsecured Message If you are not a member, or have a general question unrelated to your account, then send us an unsecured message via email at xxxx@xxxx.xxx Secure File Upload FCCU has taken steps to provide a secure online method to safely send sensitive documents directly to us. Visit XXXX.xxx/XxxxxxxXx to see your options. General Mailing Address P.O. Box 840129 Xxxxxxx, Xxxxx 00000 In-Person Visit any of our locations for in-person assistance from our staff. Social Media Connect with us on social media. Facebook Twitter Instagram YouTube Nominate an Employee XXXX.xxx/XXXX Federally Insured by NCUA SB-285

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ATM Safety Precautions. Exercise discretion when using an ATM or night deposit facility. Observe basic safety precautions. Prepare for any ATM transactions prior to approaching the ATM or night deposit facility. Retain your receipts, and do not leave them at the ATM or night deposit facility. Do not lend your Card to anyone, and do not leave your Card or any other documents at the ATM or any night deposit facility. Keep your PIN secret and memorize it. Do not give anyone information regarding your Card or PIN over the telephone. When using an ATM, place your body in a position so that you will prevent others from observing your PIN when entered. At any ATM or night deposit facility, keep a lookout for any suspicious activity near the facility and assure yourself that the facility and all approaches to the facility are well lighted. Conceal cash received from an ATM to the best of your ability and count it after you have left the ATM. If anyone offers assistance while you are operating an ATM, do not accept it. If you have begun a transaction, consider canceling the transaction and leaving the ATM location. Finally, compare your receipts against the statements you receive and notify us immediately if you suspect that an error or unauthorized transaction has occurred. Arbitration Provision Texas Trust has adopted an arbitration provision in an effort to protect its members and their assets. As a not-for-profit, member-owned financial cooperative, Texas Trust always strives to work with its members directly to resolve any issues. To implement this value, Texas Trust has amended the arbitration provision below to include a mandatory informal dispute resolution process that must be followed before any arbitration under this agreement can be commenced. MANDATORY INFORMAL DISPUTE RESOLUTION PROCESS You agree that you will not initiate or attempt to initiate an arbitration or any lawsuit against the Credit Union regarding disputes arising out of or relating to your Accounts until you have completed both of the following steps:

ATM Safety Precautions. Exercise discretion when using an ATM or night deposit facility. Observe basic safety precautions. Prepare for any ATM transactions prior to approaching the ATM or night deposit facility. Retain your receipts, and do not leave them at the ATM or night deposit facility. Do not lend your card to anyone, and do not leave your card or any other documents at the ATM or any night deposit facility. Keep your PIN secret and memorize it. Do not give anyone information regarding your card or PIN over the phone. When using an ATM, place your body in a position so that you will prevent others fromobserving your PIN when entered. At any ATM or night deposit facility, keep a lookout for any suspicious activity near the facility and assure yourself that the facility and all approaches to the facility are well lighted. Conceal cash received from an ATM to the best of your ability and count it after you have left the ATM. If anyone offers assistance while you are operating an ATM, do not accept it. If you have begun a transaction, consider canceling the transaction and leaving the ATM location. Finally, compare your receipts against the statements you receive and notify us immediately if you suspect that an error or unauthorized transaction has occurred. Contact us Phone 000.000.0000 Toll-Free 000.000.0000 Mobile Apps On Apple and Google Play FCCU App FCCU Card Manager Secure Message Send account questions via secure message in Online Banking. Login > Menu > Settings > Messages Unsecured Message If you have a general question unrelated to your account, send us an unsecured message via email at xxxx@xxxx.xxx Secure File Upload FCCU has taken steps to provide a secure online method to safely send sensitive documents directly to us. Visit XXXX.xxx/XxxxxxxXx to see your options. General Mailing Address P.O. Box 840129 Houston, Texas 77284 In-Person Visit any of our locations for in- person assistance from our staff. Social Media Connect with us on social media. Facebook X Instagram YouTube

ATM Safety Precautions. Exercise discretion when using an ATM or night deposit facility and observe basic safety precautions. Prepare for any ATM transactions prior to approaching the ATM or night deposit facility. Retain your receipts, and do not leave them at the ATM or night deposit facility. Treat your card like cash. Do not lend your card to anyone, and do not leave your card or any other documents at the ATM or any night deposit facility. Keep your PIN secret and memorize it. Do not give anyone information regarding your card or PIN over the telephone. When using a walk-up ATM, place your body in a position so that you will prevent others from observing your PIN when entered. When using a drive-up ATM, keep your car doors locked and the engine running. At any ATM or night deposit facility, keep a lookout for any suspicious activity near the facility and assure yourself that the facility and all approaches to the facility are well lighted. Conceal cash received from an ATM to the best of your ability and count it after you have left the ATM. If anyone offers assistance while you are operating an ATM, do not accept it. If you have begun a transaction, consider canceling the transaction and leaving the ATM location. If your card is lost or stolen, follow the procedures set forth in these disclosures.Finally, compare your receipts against the Account statements you receive and notify us immediately if you suspect that an error or unauthorized transaction has occurred. VISA CHECK CARD APPLICATION Account Number: Social Security Number: Email Address: First Name: Last Name: Mother’s Maiden Name: Street Address: City: State: Zip Code: Home Phone: Work Phone: Cell Phone: I would like to request: □ New Card NOTE: You will be issued a new 6-digit debit card number. □ Replacement Card NOTE: The same card number will be issued. □ Additional Card NOTE: Additional cards are issued to joint owners only. If this is a replacement card, what happened to your old card? □ Lost □ Damaged □ Stolen NOTE: There is a $10.00 New or Replacement Card Fee. Fee does not apply if Germania has never issued a debit card to you. Do you need a new PIN? □ Yes □ No NOTE: There is a $3.00 PIN Replacement Fee. Fee does not apply when requesting a new or replacement debit card.

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