Common use of Warranty Assistance Clause in Contracts

Warranty Assistance. a. Buyer shall immediately notify WG if any Products supplied to Buyer prove to be defective in quality or Agreement within the Supplier’s warranty period (the “Claim”). Upon receipt of notification of such Claim from Buyer, WG shall notify Buyer whether, as a matter of Supplier policy, the Claim must be handled directly with the Supplier or indirectly through WG. In the event the Claim must be handled directly between Buyer and Supplier, WG shall provide contact information to enable Buyer to contact Supplier. In the event the Claim will be handled by WG, then WG shall provide Buyer with a return material authorization (“RMA”) for Buyer to return the Products to WG, and Buyer shall return such Products to WG in accordance with these Agreements and WG’s then current RMA policy (which shall be made available to Buyer upon request). No Products may be returned to WG without a valid RMA number displayed on the Products packaging. Any Products returned without a valid RMA number displayed on the Products packaging will be refused or returned. WG shall not be obligated to ship replacement Products to Buyer until WG is in receipt of the original Products being returned. b. Buyer agrees that WG’s sole liability to Buyer regarding any Product defect claims is limited to the administration of such claims with the Supplier and is expressly contingent upon WG’s ability to obtain a refund, credit or new replacement Products from the Supplier. WG has no obligation to accept a return of Products that fail to comply with a Supplier’s policy on Product returns. c. WG shall not be liable or responsible for administering any defect or other claim which arises from normal wear and tear, misuse, negligence, accident, abuse, use not in accordance with Supplier’s Product documentation, modification or alteration not authorised by Supplier, or use in conjunction with a third party product. WG reserves the right to determine whether any Products are defective. d. All transport charges incurred in returning or replacing Products are the responsibility of Buyer.

Warranty Assistance. a. Buyer shall immediately notify WG if any Products supplied to Buyer prove to be defective in quality or Agreement within the Supplier’s warranty period (the “Claim”). Upon receipt of notification of such Claim from Buyer, WG shall notify Buyer whether, as a matter of Supplier policy, the Claim must be handled directly with the Supplier or indirectly through WG. In the event the Claim must be handled directly between Buyer and Supplier, WG shall provide contact information to enable Buyer to contact Supplier. In the event the Claim will be handled by WG, then WG shall provide Buyer with a return material authorization (“RMA”) for Buyer to return the Products to WG, and Buyer shall return such Products to WG in accordance with these Agreements and WG’s then current RMA policy (which shall be made available to Buyer upon request). No Products may be returned to WG without a valid RMA number displayed on the Products packaging. Any Products returned without a valid RMA number displayed on the Products packaging will be refused or returned. WG shall not be obligated to ship replacement Products to Buyer until WG is in receipt of the original Products being returned. b. Buyer Xxxxx agrees that WG’s sole liability to Buyer regarding any Product defect claims is limited to the administration of such claims with the Supplier and is expressly contingent upon WG’s ability to obtain a refund, credit or new replacement Products from the Supplier. WG has no obligation to accept a return of Products that fail to comply with a Supplier’s policy on Product returns. c. WG shall not be liable or responsible for administering any defect or other claim which arises from normal wear and tear, misuse, negligence, accident, abuse, use not in accordance with Supplier’s Product documentation, modification or alteration not authorised by Supplier, or use in conjunction with a third party product. WG reserves the right to determine whether any Products are defective. d. All transport charges incurred in returning or replacing Products are the responsibility of Buyer.

Warranty Assistance. a. Buyer For all Returned Products (whether pursuant to a Warranty Claim or otherwise) RingCentral will, on the Customer’s behalf, initiate an RMA request with Supplier. Following an RMA request, RingCentral shall issue an RMA number and issue a shipping label to Customer via electronic exchange (an “RMA”). b. Customer shall immediately notify WG RingCentral if any Products supplied to Buyer Customer prove to be defective in quality or Agreement condition within the Supplier’s warranty period (the “Claim”). Upon receipt of notification of such Claim from Buyer, WG shall notify Buyer whether, as a matter of Supplier policy, the Claim must be handled directly with the Supplier or indirectly through WG. In the event the Claim must be handled directly between Buyer and Supplier, WG shall provide contact information to enable Buyer to contact Supplier. In the event the Claim will be handled by WG, then WG shall provide Buyer with a return material authorization (“RMA”) for Buyer Customer to return the Products to WGRingCentral, and Buyer Customer shall return such Products to WG RingCentral in accordance with these Agreements Conditions and WGRingCentral’s then current RMA policy (which shall be made available to Buyer Customer upon request). . c. No Products may be returned to WG RingCentral without a valid RMA number displayed on the Products packaging. Any Products returned without a valid RMA number displayed on the Products packaging will be refused or returned. WG RingCentral shall not be obligated to ship replacement Products to Buyer Customer until WG RingCentral is in receipt of the original Products being returned. Notwithstanding the foregoing, upon receipt of notification of any warranty claim within the first ninety (90) days after receipt of the Product by Customer, RingCentral shall process such warranty claim per Supplier procedures and ensure the shipment of a replacement Product to Customer. Replacement Product may be new or used. After the first ninety (90) days from receipt of the Product by Customer, and unless otherwise directed by RingCentral, the Customer must contact the Supplier directly for any warranty repair or replacement services. b. Buyer d. During the first ninety (90) days after Customer’s receipt of the Product, RingCentral is responsible for all shipping fees associated with a warranty claim (including, without limitation, both return of the defective Product and shipment of the replacement Product). Customer shall be responsible for any such shipping costs for warranty claims made after such initial ninety (90) day period. e. Customer agrees that WGRingCentral’s sole liability to Buyer Customer regarding any Product defect claims is limited to the administration of such claims with the Supplier Supplier, and as set forth herein. After the first ninety (90) days from Customer’s receipt of Product, RingCentral’s liability to Customer regarding any Product defect claims is limited to and is expressly contingent upon WGRingCentral’s ability to obtain a refund, credit or new replacement Products from the Supplier. WG RingCentral has no obligation to accept a return of Products that fail where the Customer fails to comply with a Supplier’s policy on Product returns. c. WG f. RingCentral shall not be liable or responsible for administering any defect or other claim which arises from normal wear and tear, misuse, negligence, accident, abuse, use not in accordance with Supplier’s Product documentation, modification or alteration not authorised authorized by Supplier, or use in conjunction with a third party product. WG RingCentral reserves the right to determine whether any Products are defective. d. All transport charges incurred in returning or replacing Products are the responsibility of Buyer.

Warranty Assistance. a. Buyer For all Returned Products (whether pursuant to a Warranty Claim or otherwise) RingCentral will, on the Customer’s behalf, initiate an RMA request with Supplier. Following an RMA request, RingCentral shall issue an RMA number and issue a shipping label to Customer via electronic exchange (an “RMA”). b. Customer shall immediately notify WG RingCentral if any Products supplied to Buyer Customer prove to be defective in quality or Agreement condition within the Supplier’s warranty period (the “Claim”). Upon receipt of notification of such Claim from BuyerClaim, WG RingCentral shall notify Buyer Customer whether, as a matter of Supplier policy, the Claim must be handled directly with the Supplier or indirectly through WGRingCentral. In the event the Claim must be handled directly between Buyer Customer and Supplier, WG RingCentral shall provide contact information to enable Buyer Customer to contact Supplier. In the event the Claim will be handled by WGRingCentral, then WG RingCentral shall provide Buyer Customer with a return material authorization (“RMA”) for Buyer Customer to return the Products to WGRingCentral, and Buyer Customer shall return such Products to WG RingCentral in accordance with these Agreements Conditions and WGRingCentral’s then current RMA policy (which shall be made available to Buyer Customer upon request). . c. No Products may be returned to WG RingCentral without a valid RMA number displayed on the Products packaging. Any Products returned without a valid RMA number displayed on the Products packaging will be refused or returned. WG RingCentral shall not be obligated to ship replacement Products to Buyer Customer until WG RingCentral is in receipt of the original Products being returned. Notwithstanding the foregoing, upon receipt of notification of any warranty claim within the first ninety (90) days after receipt of the Product by Customer, RingCentral shall process such warranty claim per Supplier procedures and ensure the shipment of a replacement Product to Customer. Replacement Product may be new or used. After the first ninety (90) days from receipt of the Product by Customer, and unless otherwise directed by RingCentral, the Customer must contact the Supplier directly for any warranty repair or replacement services. b. Buyer d. During the first ninety (90) days after Customer’s receipt of the Product, RingCentral is responsible for all shipping fees associated with a warranty claim (including, without limitation, both return of the defective Product and shipment of the replacement Product). Customer shall be responsible for any such shipping costs for warranty claims made after such initial ninety (90) day period. e. Customer agrees that WGRingCentral’s sole liability to Buyer Customer regarding any Product defect claims is limited to the administration of such claims with the Supplier Supplier, and as set forth herein. After the first ninety (90) days from Customer’s receipt of Product, RingCentral’s liability to Customer regarding any Product defect claims is limited to and is expressly contingent upon WGRingCentral’s ability to obtain a refund, credit or new replacement Products from the Supplier. WG RingCentral has no obligation to accept a return of Products that fail where the Customer fails to comply with a Supplier’s policy on Product returns. c. WG f. RingCentral shall not be liable or responsible for administering any defect or other claim which arises from normal wear and tear, misuse, negligence, accident, abuse, use not in accordance with Supplier’s Product documentation, modification or alteration not authorised by Supplier, or use in conjunction with a third party product. WG RingCentral reserves the right to determine whether any Products are defective. d. All transport charges incurred in returning or replacing Products are the responsibility of Buyer.