Warranty Process. Product determined to have any possible defect by the person doing the installation should be returned to your dealer for inspection and possible replacement PRIOR TO INSTALLATION. All questions of product quality are to be addressed prior to installation. During the warranty period, should you have any problems with your Shaw floor, please contact the authorized Shaw Hardwood Flooring dealer who sold the product within 30 days from the date the problem occurs. NOTE that these dealers are not authorized to make any decisions regarding warranty coverage or any remedies thereunder; they are merely the means through which you should report any problems to Shaw. NOTE ALSO that Shaw must be given a reasonable opportunity to inspect the floor prior to the determination of any coverage or remedy issue, which should be no less than thirty (30) days after you report the problem. You (the original purchaser) should notify the authorized Shaw Dealer and/or your sales representative and submit in writing, the following:
Appears in 6 contracts
Samples: Limited Warranty, Limited Warranty, Limited Residential Flooring Warranty
