Common use of Welcoming Workplace Clause in Contracts

Welcoming Workplace. We encourage warm, friendly and respectful interactions across all aspects of our service. Yes Culture We always start with ‘yes’ in every deliberation. Customer Service We ensure that customers feel engaged and valued in every interaction. Innovation We will enhance our services and exceed customers’ expectations, by embracing innovation and fresh ideas. Fun and Enjoyment We recognise that fun and enjoyment are critical to success. Key Responsibilities and Duties  Incorporates a holistic approach to resident care, implementing care in response to physical, emotion and social needs.  Accurately assesses the residents’ needs, wants and expectations of care.  Timely and accurate reporting of residents’ needs, wants and changes in condition.  Implements care in accordance with agreed goals and strategies which aim to improve health and lifestyle or maintain same.  Effectively evaluates care and in conjunction with the team and changes the plan of care accordingly  Organises nursing practice as per Residential Care Services model of care and within the scope of practice for a Enrolled Nurse  Communicates the plan of care for each patient through effective verbal and written skills  Actively participates in the following care processes where relevant: o Named Nurse o Monthly Resident Review o Medicines administration as delegated by the Registered Nurse o Responds promptly and appropriately to internal and external customers o Undertakes annual competencies (theory and practice) relevant to the Enrolled Nurse scope of practice  Maintains resident confidentiality at all times  Recognizes own ability and level of professional competence  Ensures practice is in accordance with legislation and common law affecting nursing practice  Demonstrates a positive attitude to the agreed role and responsibility of the position  Demonstrates ability to understand and integrate those behaviours which reflect the mission and values of the organisation  At all times acts within the boundaries as set out by the Nursing and Midwifery Board of Australia: Enrolled nurse standards for practice 2016  Participates in decision making regarding the efficiency and effectiveness of the nursing service in meeting current resident needs  Values the contributions of all team members during the change process  Formulates patient care plans in partnership with the resident and/or their families/representatives  Approaches care from a team perspective.  Values the expertise of all members of the multidisciplinary team in achieving positive resident outcomes  Participates in and/or supports the activities of clinical link teams and the best practice concepts that generate from the work of nurse teams.  Immediately reports to the Registered Nurse any clinical risk identified with residents  Seeks advice and guidance from peers to enhance knowledge and skill where performance gaps are identified Organisational Relationships Reports to: Hostel Manager/s, NUM – Nursing Home, Clinical Leaders Supervises: Personal Care Workers as required Internal Contacts: All Lyndoch staff, residents, clients, families External Contacts: Members of the Public, Contractors, Suppliers Specialist Knowledge and Skills The following knowledge and skills are required to be utilized:  Demonstrated knowledge and experience in the provision of care associated with daily living activities in order to meet the needs of residents  Demonstrated knowledge and experience in Gerontological Nursing/Residential Aged Care  Understanding of Aged Care Standards and Accreditation framework  Demonstrated knowledge and the application of contemporary nursing practice  High level understanding of Information Systems which include PC’s, operating systems and relevant applications Management Skills The following management skills are required to be utilized:  Ability to priorities and complete tasks to an agreed time frame  Ability to ensure an efficient and effective utilisation of resources  Experience in change initiatives and a demonstrated positive attitude to organisational change  Ability to xxxxxx co-operation with colleagues and provide direction and leadership to others Interpersonal Skills The following interpersonal skills are required to be demonstrated:  Demonstrated understanding of Lyndoch organisational structure and established communication protocols.  Fosters and maintains effective communication between health professionals and peers to promote and provide a holistic approach to care that focuses on individual rights and the needs of residents  Demonstrated commitment to a strong customer focus.  Ability to build relationships that facilitate interdisciplinary cooperation and respect. General  Conduct work in line with all relevant OH&S legislation and in accordance with organisational policies and procedures.  Participate in quality activities within the work area to improve the efficiency of the Department.  Participate in relevant training to ensure continued professional development for the betterment of the organisation.  There is an expectation that the role will include direction to perform other duties that must be reasonable in relation to the employee’s skills and abilities Agreement I accept and agree to the duties in this Position Description. I understand that this Position Description is to be read in conjunction with the General Terms and Conditions of Employment and I agreed to abide by terms and conditions stipulated therein. Name (Please print) Signature Date Authorised by: Xxxxx Xxxxxxx, Director of Nursing 4Date: March 2017 EN PD 2018 Appendix 1 General Conditions of Employment

Welcoming Workplace. We encourage warm, friendly and respectful interactions across all aspects of our service. Yes Culture We always start with ‘yes’ in every deliberation. Customer Service We ensure that customers feel engaged and valued in every interaction. Innovation We will enhance our services and exceed customers’ expectations, by embracing innovation and fresh ideas. Fun and Enjoyment We recognise that fun and enjoyment are critical to success. Key Responsibilities and Duties  • Incorporates a holistic approach to resident client care, implementing . • Deliver appropriate care in response to physical, emotion emotional and social needsneeds as assessed by client care team: o Personal Care – Showering, continence support, medication supervision toileting o Social Support – Respite, shopping, outings, companionship o Domestic Duties – vacuuming, sweeping, mopping, bathroom cleaning, linen changing, laundering.  Accurately assesses the residents’ needs, wants and expectations of care.  Timely and accurate reporting of residents’ needs, wants and changes in condition.  Implements care in accordance with agreed goals and strategies which aim to improve health and lifestyle or maintain same.  Effectively evaluates care and in conjunction with the team and changes the plan of care accordingly  Organises nursing • Organizes practice as per Residential Care Services the nursing service model of care and within the scope of practice for a Enrolled Nurse  Personal Care Worker. • Communicates the plan of care for each patient through effective verbal verbal, written and written computer skills  in a clear, concise and objective manner. • Actively participates contributes to achieving community client focused care. • Values the expertise of all members of the team in achieving quality consumer/client outcomes. • Communicates effectively with carers and other members of the following care processes where relevant: o Named Nurse o Monthly Resident Review o Medicines administration as delegated by the Registered Nurse o Responds promptly and appropriately to internal and external customers o Undertakes annual competencies (theory and practice) relevant to the Enrolled Nurse scope of practice  team • Maintains resident confidentiality at all times  Recognizes times. • Recognises own ability and level of professional competence  competence. • Ensures practice is in accordance with legislation and common law affecting nursing practice  Demonstrates a positive attitude to practice. • Is familiar with emergency procedures and the agreed role and responsibility of the position  Demonstrates ability to understand and integrate those behaviours which reflect the mission and values of the organisation  At all times acts Occupational Health & Safety requirements within the boundaries as set out by the Nursing and Midwifery Board organisation. • Has an understanding of Australia: Enrolled nurse standards for practice 2016  Participates in decision making regarding the efficiency and effectiveness of the nursing service in meeting current resident needs  Values the contributions of all team members during the change process  Formulates patient care plans in partnership with the resident and/or their families/representatives  Approaches care from a team perspectiveCommonwealth directed Mandatory Reporting requirements.  Values the expertise of all members of the multidisciplinary team in achieving positive resident outcomes  Participates in and/or supports the activities of clinical link teams and the best practice concepts that generate from the work of nurse teams.  Immediately reports to the Registered Nurse any clinical risk identified with residents  Seeks advice and guidance from peers to enhance knowledge and skill where performance gaps are identified Organisational Relationships Reports to: Hostel Manager/s, NUM – Nursing Home, Clinical Leaders Relevant Director and Department Head Supervises: Personal Care Workers as required Nil Internal Contacts: All Lyndoch staff, residentsconsumers, clients, families External Contacts: Members of the Public, Contractors, Suppliers Specialist Knowledge and Skills The following knowledge and skills are required to be utilizedutilised:  • Demonstrated knowledge and experience in the provision of care associated with daily living activities in order to meet the needs of residents  clients. • Demonstrated knowledge and experience in Gerontological Nursing/Residential Aged Care  residential or community aged care. • Understanding of Aged Care Standards the Continuous Quality Improvement process and Accreditation framework  Accreditation. • Demonstrates a positive attitude to the agreed role and responsibility of the position. • Commitment to a high standard of service for the elderly and/or disabled. • Demonstrated knowledge commitment to a strong customer focus. • Access too, and ability to use electronic devices and email. • Drivers licence required and due to the application nature of contemporary nursing practice  High level understanding of Information Systems which include PC’s, operating systems and relevant applications the role access to your own vehicle is essential Management Skills The following management skills are required to be utilizedutilised:  • Ability to priorities prioritise and complete tasks to an agreed time frame  frame. • Ability to ensure an efficient and effective utilisation of resources  Experience in change initiatives and a demonstrated positive attitude to organisational change  Ability to xxxxxx co-operation with colleagues and provide direction and leadership to others resources. Interpersonal Skills The following interpersonal skills are required to be demonstrated:  • Excellent communication and interpersonal skills including demonstrated experience in liaising with consumers, clients, stakeholders, families, colleagues and the wider community. • Ability to appreciate and utilise knowledge and skills offered by colleagues and Supervisors. • Demonstrated understanding of Lyndoch organisational structure and established communication protocols.  Fosters • Xxxxxxx and maintains effective communication between health professionals and peers to promote and provide a holistic approach to care that focuses on individual rights and the needs of residents  Demonstrated commitment to a strong customer focusconsumers.  • Ability to build relationships that facilitate interdisciplinary cooperation and respect. General  • Conduct work in line with all relevant OH&S legislation and in accordance with organisational policies and procedures.  • Participate in quality activities within the work area to improve the efficiency of the Department.  • Participate in relevant training to ensure continued professional development for the betterment of the organisation.  • There is an expectation that the role will include direction to perform other duties that must be reasonable in relation to the employee’s skills and abilities abilities. Agreement I accept and agree to the duties in this Position Description. I understand that this Position Description is to be read in conjunction with the General Terms and Conditions of Employment and I agreed to abide by terms and conditions stipulated therein. Name (Please print) Signature Date Authorised by: Xxxxx XxxxxxxXxxx, Director of Nursing 4DateCFO Date: March 2017 EN PD 2018 July 2019 Appendix 1 General Conditions of Employment

Welcoming Workplace. We encourage warm, friendly and respectful interactions across all aspects of our service. Yes Culture We always start with ‘yes’ in every deliberation. Customer Service We ensure that customers feel engaged and valued in every interaction. Innovation We will enhance our services and exceed customers’ expectations, by embracing innovation and fresh ideas. Fun and Enjoyment We recognise that fun and enjoyment are critical to success. Key Responsibilities and Duties  Incorporates a holistic approach to resident care, implementing care in response to physical, emotion and social needs.  Accurately assesses the residents’ needs, wants and expectations of care.  Timely and accurate reporting of residents’ needs, wants and changes in condition.  Implements care in accordance with agreed goals and strategies which aim to improve health and lifestyle or maintain same.  Effectively evaluates care and in conjunction with the team and changes the plan of care accordingly  Organises nursing practice as per Residential Care Services model of care and within the scope of practice for a Enrolled Nurse  Communicates the plan of care for each patient through effective verbal and written skills  Actively participates in the following care processes where relevant: o Named Nurse o Monthly Resident Review o Medicines administration as delegated by the Registered Nurse o Responds promptly and appropriately to internal and external customers o Undertakes annual competencies (theory and practice) relevant to the Enrolled Nurse scope of practice  Maintains resident confidentiality at all times  Recognizes own ability and level of professional competence  Ensures practice is in accordance with legislation and common law affecting nursing practice  Demonstrates a positive attitude to the agreed role and responsibility of the position  Demonstrates ability to understand and integrate those behaviours which reflect the mission and values of the organisation  At all times acts within the boundaries as set out by the Nursing and Midwifery Board of Australia: Enrolled nurse standards for practice 2016  Participates in decision making regarding the efficiency and effectiveness of the nursing service in meeting current resident needs  Values the contributions of all team members during the change process  Formulates patient care plans in partnership with the resident and/or their families/representatives  Approaches care from a team perspective.  Values the expertise of all members of the multidisciplinary team in achieving positive resident outcomes  Participates in and/or supports the activities of clinical link teams and the best practice concepts that generate from the work of nurse teams.  Immediately reports to the Registered Nurse any clinical risk identified with residents  Seeks advice and guidance from peers to enhance knowledge and skill where performance gaps are identified Organisational Relationships Reports to: Hostel Manager/s, NUM – Nursing Home, Clinical Leaders Supervises: Personal Care Workers as required Internal Contacts: All Lyndoch staff, residents, clients, families External Contacts: Members of the Public, Contractors, Suppliers Specialist Knowledge and Skills The following knowledge and skills are required to be utilized:  Demonstrated knowledge and experience in the provision of care associated with daily living activities in order to meet the needs of residents  Demonstrated knowledge and experience in Gerontological Nursing/Residential Aged Care  Understanding of Aged Care Standards and Accreditation framework  Demonstrated knowledge and the application of contemporary nursing practice  High level understanding of Information Systems which include PC’s, operating systems and relevant applications Management Skills The following management skills are required to be utilized:  Ability to priorities and complete tasks to an agreed time frame  Ability to ensure an efficient and effective utilisation of resources  Experience in change initiatives and a demonstrated positive attitude to organisational change  Ability to xxxxxx co-operation with colleagues and provide direction and leadership to others Interpersonal Skills The following interpersonal skills are required to be demonstrated:  Demonstrated understanding of Lyndoch organisational structure and established communication protocols.  Fosters and maintains effective communication between health professionals and peers to promote and provide a holistic approach to care that focuses on individual rights and the needs of residents  Demonstrated commitment to a strong customer focus.  Ability to build relationships that facilitate interdisciplinary cooperation and respect. General  Conduct work in line with all relevant OH&S legislation and in accordance with organisational policies and procedures.  Participate in quality activities within the work area to improve the efficiency of the Department.  Participate in relevant training to ensure continued professional development for the betterment of the organisation.  There is an expectation that the role will include direction to perform other duties that must be reasonable in relation to the employee’s skills and abilities Agreement I accept and agree to the duties in this Position Description. I understand that this Position Description is to be read in conjunction with the General Terms and Conditions of Employment and I agreed to abide by terms and conditions stipulated therein. Name (Please print) Signature Date Authorised by: Xxxxx Xxxxxxx, Director of Nursing 4Date: March 2017 EN PD 2018 Appendix 1 General Conditions of Employment

Welcoming Workplace. We encourage warm, friendly and respectful interactions across all aspects of our service. Yes Culture We always start with ‘yes’ in every deliberation. Customer Service We ensure that customers feel engaged and valued in every interaction. Innovation We will enhance our services and exceed customers’ expectations, by embracing innovation and fresh ideas. Fun and Enjoyment We recognise that fun and enjoyment are critical to success. Social Purpose Through the social conscience of our staff and consumers we actively engage with causes that impact our local community Safety We actively promote safety through the provision of innovative and high quality training, monitoring of risk, and compliance with OHS regulations Key Responsibilities and Duties  Incorporates a holistic approach to resident care, implementing .  Implements appropriate care in response to physical, emotion emotional and social needs.  Accurately assesses the residents’ resident’s needs, wants and expectations of care.  Timely care and accurate reporting is involved in the development of residents’ needs, wants and changes each resident’s care plan in condition.  Implements care in accordance conjunction with agreed goals and strategies which aim to improve health and lifestyle or maintain sameClinical Leaders.  Effectively evaluates care and in conjunction with the team and changes the plan of care accordingly Clinical Leaders.  Organises nursing practice as per Residential Care Services the nursing service model of care and within the scope of practice for a Enrolled Nurse Personal Care Worker.  Communicates the plan of resident care for each patient through effective verbal verbal, written and written computer skills in a clear, concise and objective manner.  Distributes resident medication consistent with best practice.  Actively participates contributes to achieving resident/client focused care.  Values the expertise of all members of the team in achieving quality resident outcomes.  Communicates effectively with carers and other members of the following care processes where relevant: o Named Nurse o Monthly Resident Review o Medicines administration as delegated by the Registered Nurse o Responds promptly and appropriately to internal and external customers o Undertakes annual competencies (theory and practice) relevant to the Enrolled Nurse scope of practice team  Maintains resident confidentiality at all times times.  Recognizes Recognises own ability and level of professional competence competence.  Ensures practice is in accordance with legislation and common law affecting nursing practice practice.  Demonstrates a positive attitude to Is familiar with emergency procedures and the agreed role and responsibility of the position  Demonstrates ability to understand and integrate those behaviours which reflect the mission and values of the organisation  At all times acts Occupational Health & Safety requirements within the boundaries as set out by the Nursing and Midwifery Board of Australia: Enrolled nurse standards for practice 2016  Participates in decision making regarding the efficiency and effectiveness of the nursing service in meeting current resident needs  Values the contributions of all team members during the change process  Formulates patient care plans in partnership with the resident and/or their families/representatives  Approaches care from a team perspectiveorganisation.  Values the expertise Has an understanding of all members of the multidisciplinary team in achieving positive resident outcomes  Participates in and/or supports the activities of clinical link teams and the best practice concepts that generate from the work of nurse teamsCommonwealth directed Mandatory Reporting requirements.  Immediately reports to the Registered Nurse any clinical risk identified with residents  Seeks advice and guidance from peers to enhance knowledge and skill where performance gaps are identified Organisational Relationships Reports to: Hostel Manager/s, NUM – Nursing Home, Clinical Leaders Nurse Unit Manager or delegate Supervises: Personal Care Workers as required Nil Internal Contacts: All Lyndoch staff, residents, clients, families External Contacts: Members of the Public, Contractors, Suppliers Specialist Knowledge and Skills The following knowledge and skills are required to be utilized:  Demonstrated knowledge and experience in the provision of care associated with daily living activities in order to meet the needs of residents residents.  Demonstrated knowledge and experience in Gerontological Nursing/Residential Aged Care residential aged care.  Understanding of Aged Care Standards the Continuous Quality Improvement process and Accreditation framework Accreditation.  Demonstrates a positive attitude to the agreed role and responsibility of the position.  Commitment to a high standard of service for the elderly and/or disabled.  Demonstrated knowledge and the application of contemporary nursing practice  High level understanding of Information Systems which include PC’s, operating systems and relevant applications commitment to a strong customer focus. Management Skills The following management skills are required to be utilized:  Ability to priorities prioritise and complete tasks to an agreed time frame frame.  Ability to ensure an efficient and effective utilisation of resources  Experience in change initiatives and a demonstrated positive attitude to organisational change  Ability to xxxxxx co-operation with colleagues and provide direction and leadership to others resources. Interpersonal Skills The following interpersonal skills are required to be demonstrated:  Excellent communication and interpersonal skills including demonstrated experience in liaising with residents, families, colleagues and the wider community  Ability to appreciate and utilise knowledge and skills offered by colleagues and Supervisors.  Demonstrated understanding of Lyndoch organisational structure and established communication protocols.  Fosters and maintains effective communication between health professionals and peers to promote and provide a holistic approach to care that focuses on individual rights and the needs of residents  Demonstrated commitment to a strong customer focus.  Ability to build relationships that facilitate interdisciplinary cooperation and respect. General  Conduct work in line with all relevant OH&S legislation and in accordance with organisational policies and procedures.  Participate in quality activities within the work area to improve the efficiency of the Department.  Participate in relevant training to ensure continued professional development for the betterment of the organisation.  There is an expectation that the role will include direction to perform other duties that must be reasonable in relation to the employee’s skills and abilities abilities. Agreement I accept and agree to the duties in this Position Description. I understand that this Position Description is to be read in conjunction with the General Terms and Conditions of Employment and I agreed to abide by terms and conditions stipulated therein. Name (Please print) Signature Date Authorised by: Xxxxx Xxxxxxx, Director of Nursing 4DateDate: March 2017 EN PD 2018 Appendix 1 General Conditions of Employment

Welcoming Workplace. We encourage warm, friendly and respectful interactions across all aspects of our serviceservices. Yes Culture We always start with ‘yes’ in every deliberation. Customer Service We ensure that customers feel engaged and valued in every interaction. Innovation We will enhance our services and exceed customers’ expectations, by embracing innovation and fresh ideas. Fun and Enjoyment We recognise recognize that fun and enjoyment are critical to success. Key Responsibilities and Duties  Incorporates a holistic approach To screen, evaluate and assess individuals referred to resident care, implementing care in response Xxxxxxx Living Rehabilitation Services  Identify and provide social work interventions and pathways to physical, emotion and social needs. services for referred clients  Accurately assesses the residents’ needs, wants and expectations of care.  Timely and accurate reporting of residents’ needs, wants and changes in condition.  Implements care in accordance with agreed goals and strategies which aim to improve Provide appropriate support on individual health and lifestyle or maintain same. welfare issues for clients and their carer’s and assist in ensuring a safe environment for the client to receive services  Effectively evaluates care Able to work independently and in conjunction with the team demonstrate sound decision making and changes the plan of care accordingly  Organises nursing practice as per Residential Care Services model of care and within the scope of practice for a Enrolled Nurse  Communicates the plan of care for each patient through effective verbal and written problem solving skills  Actively participates Participate in the following care processes where relevant: o Named Nurse o Monthly Resident Review o Medicines administration as delegated by the Registered Nurse o Responds promptly and appropriately to internal and external customers o Undertakes annual competencies (theory and practice) relevant to the Enrolled Nurse scope of practice  Maintains resident confidentiality at all times  Recognizes own ability and level of professional competence  Ensures practice is in accordance with legislation and common law affecting nursing practice  Demonstrates a positive attitude to the agreed role and responsibility of the position  Demonstrates ability to understand and integrate those behaviours which reflect the mission and values of the organisation  At all times acts within the boundaries as set out by the Nursing and Midwifery Board of Australia: Enrolled nurse standards for practice 2016  Participates in decision making regarding the efficiency and effectiveness of the nursing service in meeting current resident needs  Values the contributions of all team members during the change process  Formulates patient care plans in partnership with the resident and/or their families/representatives  Approaches care from a team perspective.  Values the expertise of all members of the multidisciplinary team in achieving positive resident the provision of specific individual rehabilitation to maximise the client’s skills to remain living as independently as possible  Participate in education and direction of health care staff regarding social work interventions; and provide supervision for social work students as necessary  Maintain appropriate standards of documentation and compiling client statistics  Participate in quality improvement activities and commitment to delivering an ongoing quality service  Participate with community groups and services to promote increased health awareness within the region to maximize health outcomes  Participates for individuals in and/or supports the activities of clinical link teams and the best practice concepts that generate from the work of nurse teams.  Immediately reports to the Registered Nurse any clinical risk identified with residents  Seeks advice and guidance from peers to enhance knowledge and skill where performance gaps are identified community Organisational Relationships Reports to: Hostel Manager/sLeader, NUM – Nursing Home, Clinical Leaders Allied Health Services Supervises: Personal Care Workers as required Nil Internal Contacts: All Lyndoch staff, residents, clients, families External Contacts: Members of the Public, Contractors, Suppliers Specialist Knowledge and Skills The following knowledge and skills are required to be utilized:  Demonstrated knowledge and experience in the provision of care associated with daily living activities in order ability to meet implement social/welfare work interventions.  Understand the needs and requirements of residents older people and people with disabilities, the aging process and strategies to assist maximise independence to support safe living at home.  Demonstrated knowledge and computer literacy in Microsoft Office Applications. DMemaonnastgraetemkenonwtleSdkgeillasnd experience in Gerontological Nursing/Residential Aged Care  Understanding of Aged Care Standards and Accreditation framework  Demonstrated knowledge and the application of contemporary nursing practice  High level understanding of Information Systems which include PC’s, operating systems and relevant applications Management Skills Nursing/ The following management skills are required to be utilized:  Ability to priorities prioritise and complete tasks to an agreed time frame frame.  Ability Support staff who are required to ensure an efficient assist with social work interventions  Ensure clinical documentation standards are met and effective utilisation of resources client statistics are reported in a timely manner.  Experience Participate in change initiatives a team focused work environment that encourages input from team members, enhancing job satisfaction and a demonstrated positive attitude to organisational change  Ability to xxxxxx co-operation with colleagues and provide direction and leadership to others team performance. Interpersonal Skills The following interpersonal skills are required to be demonstrated:  Demonstrated understanding of Lyndoch organisational structure Ability to communicate effectively in both written and established communication protocolsverbal forms.  Fosters Excellent communication and maintains effective communication between health professionals and peers interpersonal skills including proven ability to promote and provide deal with a holistic approach to care that focuses on individual rights and the needs diverse range of residents  Demonstrated commitment to a strong customer focus.  Ability to build relationships that facilitate interdisciplinary cooperation and respect. General  Conduct work in line with all relevant OH&S legislation and in accordance with organisational policies and procedures.  Participate in quality activities within the work area to improve the efficiency of the Department.  Participate in relevant training to ensure continued professional development for the betterment of the organisation.  There is an expectation that the role will include direction to perform other duties that must be reasonable in relation to the employee’s skills and abilities Agreement I accept and agree to the duties in this Position Description. I understand that this Position Description is to be read in conjunction with the General Terms and Conditions of Employment and I agreed to abide by terms and conditions stipulated therein. Name (Please print) Signature Date Authorised by: Xxxxx Xxxxxxx, Director of Nursing 4Date: March 2017 EN PD 2018 Appendix 1 General Conditions of Employmentpeople.

Welcoming Workplace. We encourage warm, friendly and respectful interactions across all aspects of our service. Yes Culture We always start with ‘yes’ in every deliberation. Customer Service We ensure that customers feel engaged and valued in every interaction. Innovation We will enhance our services and exceed customers’ expectations, by embracing innovation and fresh ideas. Fun and Enjoyment We recognise that fun and enjoyment are critical to success. Key Responsibilities and Duties  Incorporates a holistic approach Manage the Centralised Roster Project which includes implementing an Employee Self Service portal and Time and Attendance applications at Lyndoch Living  Facilitate centralised rostering across Lyndoch  Proactively respond to resident care, implementing care in response roster challenges and provide advice for alternative solutions  Assist the Payroll team with staff rosters/allocations input duties  Assist the staff rosters/allocations input and amendments to physical, emotion accurately record hours worked within the payroll system as required  Coordinate and social needs. deliver reporting and rostering requirements  Accurately assesses Assist with ad hoc payroll functions and projects including the residents’ needs, wants and expectations provision of care.  Timely and accurate reporting cover for periods of residents’ needs, wants and changes in condition.  Implements care in accordance with agreed goals and strategies which aim to improve health and lifestyle or maintain same.  Effectively evaluates care and in conjunction leave Liaise closely with the team and changes the plan of care accordingly  Organises nursing practice as per Residential Care Services model of care and within the scope of practice for a Enrolled Nurse  Communicates the plan of care for each patient through effective verbal and written skills  Actively participates Human Resources Department answering queries in the following care processes where relevant: o Named Nurse o Monthly Resident Review o Medicines administration as delegated by the Registered Nurse o Responds promptly and appropriately relation to internal and external customers o Undertakes annual competencies (theory and practice) relevant to the Enrolled Nurse scope of practice  Maintains resident confidentiality at all times  Recognizes own ability and level of professional competence  Ensures practice is in accordance with legislation and common law affecting nursing practice  Demonstrates a positive attitude to the agreed role and responsibility of the position  Demonstrates ability to understand and integrate those behaviours which reflect the mission and values of the organisation  At all times acts within the boundaries as set out by the Nursing and Midwifery Board of Australia: Enrolled nurse standards for practice 2016  Participates in decision making regarding the efficiency and effectiveness of the nursing service in meeting current resident needs  Values the contributions of all team members during the change process  Formulates patient care plans in partnership with the resident and/or their families/representatives  Approaches care from a team perspective.  Values the expertise of all members of the multidisciplinary team in achieving positive resident outcomes  Participates in and/or supports the activities of clinical link teams and the best practice concepts that generate from the work of nurse teams.  Immediately reports to the Registered Nurse any clinical risk identified with residents  Seeks advice and guidance from peers to enhance knowledge and skill where performance gaps are identified Organisational Relationships aOttergndaannicseaatinodnleaalvReelationships Reports to: Hostel Manager/s, NUM – Nursing Home, Clinical Leaders Supervises: Personal Care Workers as required Financial Controller Internal Contacts: All Lyndoch staff, residents, clients, families External Contacts: Members of the Public, Contractors, Suppliers Specialist Knowledge and Skills The following knowledge and skills are required to be utilizedutilised:  Demonstrated knowledge and Proven experience in the provision of care associated with daily living activities in order Roster Management and Payroll functions and systems within a health setting. Pay Global experience would be highly regarded. 2 Postion Description  Advanced administration skills and rostering knowledge, demonstrating an attention to meet the needs of residents detail  Demonstrated knowledge Experience managing and experience in Gerontological Nursing/Residential Aged Care  Understanding of Aged Care Standards and Accreditation framework  Demonstrated knowledge and the application of contemporary nursing practice  High level understanding of Information Systems which include PC’s, operating systems and relevant applications Management Skills The following management skills are required to be utilized: delivering successful key projects  Ability to priorities work within tight timeframes and complete tasks to an agreed time frame  Ability to ensure an efficient and effective utilisation of resources  Experience in change initiatives and a demonstrated positive attitude to organisational change  Ability to xxxxxx co-operation with colleagues and provide direction and leadership to others meet deadlines is essential Interpersonal Skills The following interpersonal skills are required to be demonstrated:  Demonstrated understanding Excellent communication and interpersonal skills including proven ability to deal with a diverse range of Lyndoch organisational structure and established communication protocols.  Fosters and maintains effective communication between health professionals and peers to promote and provide a holistic approach to care that focuses on individual rights and the needs of residents  Demonstrated commitment to a strong customer focuspeople.  Ability to build relationships that facilitate interdisciplinary cooperation with key stakeholders to ensure the successful completion of the project  Ability to work well in a team environment, and respect. to show initiative as appropriate General  Conduct work in line with all relevant OH&S legislation and in accordance with organisational policies and procedures.  Participate in quality activities within the work area to improve the efficiency of the Department.  Participate in relevant training to ensure continued professional development for the betterment of the organisation.  There is an expectation that the role will include direction to perform other duties that must be reasonable in relation to the employee’s skills and abilities abilities. Agreement I accept and agree to the duties in this Position Description. I understand that this Position Description is to be read in conjunction with the General Terms and Conditions of Employment and I agreed to abide by terms and conditions stipulated therein. Name (Please print) Signature Date Authorised by: Xxxxx Xxxxxxx, Director of Nursing 4DateSenior Financial Accountant Date: March 2017 EN PD February 2018 Appendix 1 General Conditions of EmploymentEmployment Terms and Conditions of Employment The conditions of employment are in accordance with the relevant Award and Agreement to which you are employed under. Copies of Awards and Agreements are available from the Human Resources Department.