Common use of Working with an Odoo Partner Clause in Contracts

Working with an Odoo Partner. For bug fixes, support and upgrade services, the Customer may either work with an Odoo Partner as the main point of contact, or work with Odoo SA directly. If the Customer decides to work with an Odoo Partner, Xxxx SA will subcontract services related to the Covered Extra Modules to the Odoo Partner, who becomes the main point of contact of the customer. The Odoo Partner may contact Xxxx SA on behalf of the customer for second-level assistance with regard to standard features of the Software. If the Customer decides to work with Odoo SA directly, services related to Covered Extra Modules are provided if and only if the Customer is hosted on the Odoo Cloud Platform.