Common use of Xxxx Disputes Clause in Contracts

Xxxx Disputes. To dispute an invoice, Customer must notify Syringa Networks by submitting its dispute as provided in Section 15.1, which dispute must include billing information, Circuit number(s), and any opened trouble ticket number(s), along with a full explanation of the basis of the disputed charges. Except as provided in an Exhibit, Customer, in good faith, may withhold the disputed amount but, nevertheless, must pay the undisputed remainder of the invoice within the Payment Period. No charge may be disputed more than sixty (60) days after the date of the invoice on which a charge appears. Any Customer payment of a charge timely disputed and in the manner required will not deprive Customer of its right to dispute the charge. Syringa Networks will investigate Customer’s claim with a view toward resolving the dispute within thirty (30) days of Syringa Networks’ receipt of Customer’s notice. Following an investigation in which Customer co-operates with Syringa Networks, Syringa Networks may in good faith reject Customer’s claim, in whole or in part, and will advise Customer of the reason for its action. If the dispute is not resolved to Customer’s satisfaction, the Parties may further address the dispute pursuant to Article 13.

Xxxx Disputes. To dispute an invoice, Customer must notify Syringa Networks FBL by submitting its dispute as provided in Section 15.1, which dispute must include billing information, Circuit number(s), a completed Xxxx Dispute and any opened trouble ticket number(s), along with a full explanation Credit Form (available at xxx.xxxxxxxxxx.xxx) to XxxxxxxxXxxxxxxx@XxxxxXxxxx.xxx. Upon submission of the basis of the disputed charges. Except as provided in an Exhibitcompleted Xxxx Dispute and Credit Form, Customer, in good faith, may withhold the disputed amount but, nevertheless, of the total amount of invoiced charges but must pay the undisputed remainder of the invoice within the Payment Period. No charge may be disputed more than sixty ninety (6090) days after the date of the invoice on which a charge appears. Any Customer payment of a charge timely disputed and in the manner required will not deprive Customer of its right to dispute the charge. Syringa Networks FBL will promptly investigate Customer’s 's claim with a view toward resolving the dispute within thirty (30) days of Syringa Networks’ FBL's receipt of the Customer’s 's notice. Following an investigation in which Customer co-operates with Syringa NetworksFBL, Syringa Networks FBL may in good faith reject Customer’s 's claim, in whole or in part, and will advise Customer of the reason for its action. If the dispute is not resolved to Customer’s 's satisfaction, the Parties may further address the dispute pursuant to Article 1315.