Common use of Xxxx Disputes Clause in Contracts

Xxxx Disputes. 17.1 If you wish to dispute a xxxx, you must provide us with a notice setting out why the amount of the xxxx is incorrect by the Due Date. 17.2 We will assess your claim as soon as reasonably practicable and advise you if we consider the original xxxx was incorrect. If we do not agree with you, the dispute resolution procedures in clause 29 will apply. 17.3 If the dispute is not resolved by the Due Date, you must pay by the Due Date the greater of: (a) the undisputed amount; or (b) the average of the last three bills for that Site. 17.4 Once the dispute is resolved: (a) if we owe you a refund, we will credit your next xxxx and subject to clause 17.5, we must pay you Interest on that amount if you notify us to do so in writing within 2 weeks of us applying the credit to your xxxx; or (b) if you owe us an amount, you must pay it within 2 weeks from the date the dispute is resolved, and you must pay us Interest on that amount, where the Interest on the relevant amount is calculated from the Due Date for that amount to the date we credit your next xxxx or the date you pay it to us, respectively. 17.5 We will not pay you Interest on a refund we owe you under clause 17.4(a) if that refund was due to an event: (a) that was outside our control; or (b) caused or contributed to by the actions or omissions of you or a third party.

Appears in 2 contracts

Samples: Sale of Electricity Agreement, Sale of Electricity Agreement

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Xxxx Disputes. 17.1 18.1 If you wish to dispute a xxxx, you must provide us with a notice setting out why the amount of the xxxx is incorrect by the Due Date. 17.2 18.2 We will assess your claim as soon as reasonably practicable and advise you if we consider the original xxxx was incorrect. If we do not agree with you, the dispute resolution procedures in clause 29 30 will apply. 17.3 18.3 If the dispute is not resolved by the Due Date, you must pay by the Due Date the greater of: (a) the undisputed amount; or (b) the average of the last three bills for that Site. 17.4 18.4 Once the dispute is resolved: (a) if we owe you a refund, we will credit your next xxxx and subject to clause 17.518.5, we must pay you Interest on that amount if you notify us to do so in writing within 2 weeks of us applying the credit to your xxxx; or (b) if you owe us an amount, you must pay it within 2 weeks from the date the dispute is resolved, and you must pay us Interest on that amount, where the Interest on the relevant amount is calculated from the Due Date for that amount to the date we credit your next xxxx or the date you pay it to us, respectively. 17.5 18.5 We will not pay you Interest on a refund we owe you under clause 17.4(a18.4(a) if that refund was due to an event: (a) that was outside our control; or (b) caused or contributed to by the actions or omissions of you or a third party. 18.6 We must not exercise our rights under clause 17.1 (b), (d), (e) or (f) for non payment of an amount that is subject to an unresolved bona fide dispute in accordance with this clause 18.

Appears in 1 contract

Samples: Sale of Electricity Agreement

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Xxxx Disputes. 17.1 18.1 If you wish to dispute a xxxx, you must provide us with a notice setting out why the amount of the xxxx is incorrect by the Due Date. 17.2 18.2 We will assess your claim as soon as reasonably practicable and advise you if we consider the original xxxx was incorrect. If we do not agree with you, the dispute resolution procedures in clause 29 30 will apply. 17.3 18.3 If the dispute is not resolved by the Due Date, you must pay by the Due Date the greater of: (a) the undisputed amount; or (b) the average of the last three bills for that Site. 17.4 18.4 Once the dispute is resolved: (a) if we owe you a refund, we will credit your next xxxx and subject to clause 17.518.5, we must pay you Interest on that amount if you notify us to do so in writing within 2 weeks of us applying the credit to your xxxx; or (b) if you owe us an amount, you must pay it within 2 weeks from the date the dispute is resolved, and you must pay us Interest on that amount, where the Interest on the relevant amount is calculated from the Due Date for that amount to the date we credit your next xxxx or the date you pay it to us, respectively. 17.5 18.5 We will not pay you Interest on a refund we owe you under clause 17.4(a18.4(a) if that refund was due to an event: (a) that was outside our control; or (b) caused or contributed to by the actions or omissions of you or a third party.

Appears in 1 contract

Samples: Sale of Electricity Agreement

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