CREDIT AGREEMENT among SITEL CORPORATION, VARIOUS BANKS, FIRST BANK NATIONAL ASSOCIATION, as SYNDICATION AGENT, FIRST UNION NATIONAL BANK, as DOCUMENTATION AGENT, and BANKERS TRUST COMPANY, as AGENT __________________________________ Dated as of July...Credit Agreement • November 14th, 1997 • Sitel Corp • Services-business services, nec • New York
Contract Type FiledNovember 14th, 1997 Company Industry Jurisdiction
CREDIT AGREEMENTPledge Agreement • August 15th, 2000 • Sitel Corp • Services-business services, nec • New York
Contract Type FiledAugust 15th, 2000 Company Industry Jurisdiction
FIRST SUPPLEMENTAL INDENTURE ---------------------Supplemental Indenture • August 21st, 1998 • Sitel Corp • Services-business services, nec • New York
Contract Type FiledAugust 21st, 1998 Company Industry Jurisdiction
andRights Agreement • August 24th, 1998 • Sitel Corp • Services-business services, nec • Minnesota
Contract Type FiledAugust 24th, 1998 Company Industry Jurisdiction
IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be duly executed by their respective authorized officers as of the date and year first above written. SITEL CORPORATIONShare Purchase Agreement • May 13th, 1997 • Sitel Corp • Services-business services, nec • England and Wales
Contract Type FiledMay 13th, 1997 Company Industry Jurisdiction
CREDIT AGREEMENT among SITEL CORPORATION, VARIOUS BANKS, U.S. BANK NATIONAL ASSOCIATION, as SYNDICATION AGENT, FIRST UNION NATIONAL BANK, as DOCUMENTATION AGENT, and BANKERS TRUST COMPANY, as AGENT __________________________________ Dated as of July...Sitel Corp • March 16th, 1998 • Services-business services, nec • New York
Company FiledMarch 16th, 1998 Industry Jurisdiction
EXHIBIT 10.2 SEPARATION AGREEMENT -------------------- THIS SEPARATION AGREEMENT AND GENERAL RELEASE ("Agreement") is entered into effective as of April 1, 2001 by and between PHILLIP A. CLOUGH ("Clough") and SITEL CORPORATION ("SITEL"). SITEL and...Separation Agreement • May 14th, 2001 • Sitel Corp • Services-business services, nec
Contract Type FiledMay 14th, 2001 Company Industry
LOAN AND SECURITY AGREEMENT DATED: DECEMBER 27, 2002Loan and Security Agreement • March 28th, 2003 • Sitel Corp • Services-business services, nec • Illinois
Contract Type FiledMarch 28th, 2003 Company Industry Jurisdiction
EXHIBIT 2.4(h) AMENDMENT NO. 1 TO REGISTRATION RIGHTS AGREEMENTRegistration Rights Agreement • May 13th, 1997 • Sitel Corp • Services-business services, nec • New York
Contract Type FiledMay 13th, 1997 Company Industry Jurisdiction
EXHIBIT 10.16 AMENDED AND RESTATED EMPLOYMENT AGREEMENT Employment Agreement made effective October 30, 2001, between SITEL CORPORATION, a Minnesota corporation ("Company") and DALE W. SAVILLE ("Executive"). THE PARTIES AGREE AS FOLLOWS: 1. EMPLOYMENT...Employment Agreement • March 28th, 2002 • Sitel Corp • Services-business services, nec • Maryland
Contract Type FiledMarch 28th, 2002 Company Industry Jurisdiction
EXHIBIT 10.18 AMENDED AND RESTATED EMPLOYMENT AGREEMENT Employment Agreement made effective January 1, 2002 between SITEL CORPORATION, a Minnesota corporation ("Company") and DALE R. SCHUSTER ("Executive"). THE PARTIES AGREE AS FOLLOWS: 1. EMPLOYMENT...Employment Agreement • March 28th, 2002 • Sitel Corp • Services-business services, nec • Maryland
Contract Type FiledMarch 28th, 2002 Company Industry Jurisdiction
FIRST AMENDMENT FIRST AMENDMENT (this "Amendment"), dated as of June 30, 2001, among SITEL CORPORATION, a Minnesota corporation (the "US Borrower"), SITEL EUROPE LIMITED (f/k/a Sitel Europe PLC), a company incorporated under the laws of England (the...First Amendment • August 14th, 2001 • Sitel Corp • Services-business services, nec • New York
Contract Type FiledAugust 14th, 2001 Company Industry Jurisdiction
Exhibit 10.13 AMENDED AND RESTATED EMPLOYMENT AGREEMENT This Amended and Restated Employment Agreement ("Agreement") is made effective the 1st day of December, 1999 between SITEL CORPORATION, a Minnesota corporation ("Company") and JAMES F. LYNCH...Registration Rights Agreement • March 30th, 2000 • Sitel Corp • Services-business services, nec • Nebraska
Contract Type FiledMarch 30th, 2000 Company Industry Jurisdiction
W I T N E S S E T H :Credit Agreement • November 13th, 1998 • Sitel Corp • Services-business services, nec • New York
Contract Type FiledNovember 13th, 1998 Company Industry Jurisdiction
EXHIBIT 10.15 SEPARATION AGREEMENT AND GENERAL RELEASE THIS SEPARATION AGREEMENT AND GENERAL RELEASE ("Agreement") is entered into by and between BARRY S. MAJOR ("Employee") and SITEL CORPORATION ("Employer") effective October 14, 1998 ("Effective...Separation Agreement and General Release • March 23rd, 1999 • Sitel Corp • Services-business services, nec
Contract Type FiledMarch 23rd, 1999 Company Industry
THIRD AMENDMENT THIRD AMENDMENT (this "Amendment"), dated as of September 30, 1999, among SITEL CORPORATION, a Minnesota corporation (the "Borrower"), the lenders party to the Credit Agreement referred to below (the "Banks"), and BANKERS TRUST...Third Amendment • November 15th, 1999 • Sitel Corp • Services-business services, nec • New York
Contract Type FiledNovember 15th, 1999 Company Industry Jurisdiction
AmongRegistration Rights Agreement • April 24th, 1998 • Sitel Corp • Services-business services, nec • New York
Contract Type FiledApril 24th, 1998 Company Industry Jurisdiction
AMENDMENT NO. 1 TO ESCROW AGREEMENT AMENDMENT No. 1 (the "Amendment") dated April 4, 1997 among SITEL Corporation, a Minnesota corporation (the "Buyer"), the former shareholders of Mitre plc listed on the signature pages hereto (the "Sellers"), and...Escrow Agreement • May 13th, 1997 • Sitel Corp • Services-business services, nec • New York
Contract Type FiledMay 13th, 1997 Company Industry Jurisdiction
EXHIBIT 10.1 EMPLOYMENT AGREEMENT -------------------- Employment Agreement made effective January 1, 2001 between SITEL CORPORATION, a Minnesota Corporation ("Company") and DALE SCHUSTER ("Executive"). THE PARTIES AGREE AS FOLLOWS: 1. Employment and...Employment Agreement • May 14th, 2001 • Sitel Corp • Services-business services, nec • Maryland
Contract Type FiledMay 14th, 2001 Company Industry Jurisdiction
EXHIBIT 10.17 EMPLOYMENT AGREEMENT Employment Agreement made effective October 30, 2000, between SITEL CORPORATION, a Minnesota corporation ("Company") and DALE W. SAVILLE ("Executive"). THE PARTIES AGREE AS FOLLOWS: 1. Employment and Duties. Company...Employment Agreement • March 29th, 2001 • Sitel Corp • Services-business services, nec • Maryland
Contract Type FiledMarch 29th, 2001 Company Industry Jurisdiction
ESCROW AGREEMENT _________________Escrow Agreement • May 13th, 1997 • Sitel Corp • Services-business services, nec • Nebraska
Contract Type FiledMay 13th, 1997 Company Industry Jurisdiction
SITEL CORPORATION, as Company, each of the Subsidiary Guarantors named herein and The First National Bank of Maryland, as Trustee _____________________ INDENTURE _____________________ Dated as of March 10, 1998 up to $200,000,000 9 1/4% Senior...Sitel Corp • March 16th, 1998 • Services-business services, nec • New York
Company FiledMarch 16th, 1998 Industry Jurisdiction
Exhibit 10.14 EMPLOYMENT AGREEMENT -------------------- Employment Agreement made effective as of November 1, 1999, between SITEL CORPORATION, a Minnesota corporation ("Company") and ANTOON VANPARYS ("Executive"). THE PARTIES AGREE AS FOLLOWS: 1....Employment Agreement • March 30th, 2000 • Sitel Corp • Services-business services, nec • Maryland
Contract Type FiledMarch 30th, 2000 Company Industry Jurisdiction
EXHIBIT 10.1 ------------ EMPLOYMENT AGREEMENT -------------------- Employment Agreement made effective January 1, 2000, between SITEL CORPORATION, a Minnesota corporation ("Company") and PHILLIP A. CLOUGH ("Executive"). THE PARTIES AGREE AS FOLLOWS:...Employment Agreement • May 15th, 2000 • Sitel Corp • Services-business services, nec • Maryland
Contract Type FiledMay 15th, 2000 Company Industry Jurisdiction
EXECUTION COPY This Agreement (the "Agreement") is entered into as of January 4th, 2006 by and between SITEL Corporation (the "Company" or "SITEL") and JANA Piranha Master Fund, Ltd. ("JANA"). WHEREAS, JANA has submitted an Advance Notice of...Execution Copy • January 5th, 2006 • Sitel Corp • Services-business services, nec • New York
Contract Type FiledJanuary 5th, 2006 Company Industry Jurisdiction
EXHIBIT 10.1 FIRST AMENDMENT TO CREDIT AGREEMENT ___________________________________ FIRST AMENDMENT TO CREDIT AGREEMENT (this "Amendment"), dated as of June 19, 1998, among SITEL CORPORATION, a corporation organized and existing under the laws of the...Credit Agreement • July 1st, 1998 • Sitel Corp • Services-business services, nec • New York
Contract Type FiledJuly 1st, 1998 Company Industry Jurisdiction
EMPLOYMENT AGREEMENTEmployment Agreement • September 14th, 2006 • Sitel Corp • Services-business services, nec • Nebraska
Contract Type FiledSeptember 14th, 2006 Company Industry JurisdictionEmployment Agreement made effective February 23, 2006, between SITEL CORPORATION, a Minnesota corporation (“Company”) and JORGE A. CELAYA (“Executive”).
EXHIBIT 10.1 CONSULTING AGREEMENT -------------------- THIS AGREEMENT is entered into effective April 30, 2000 between SITEL Corporation, a Minnesota corporation, 111 South Calvert Street, Suite 1900, Baltimore, Maryland 21202 ("SITEL"), and...Consulting Agreement • November 14th, 2000 • Sitel Corp • Services-business services, nec • Maryland
Contract Type FiledNovember 14th, 2000 Company Industry Jurisdiction
SEPARATION AGREEMENT AND GENERAL RELEASESeparation Agreement • March 16th, 2005 • Sitel Corp • Services-business services, nec
Contract Type FiledMarch 16th, 2005 Company IndustryTHIS SEPARATION AGREEMENT AND GENERAL RELEASE (“Agreement”) is entered into on December 14, 2004 by and between BILL L. FAIRFIELD (“Fairfield”) and SITEL CORPORATION (“SITEL”).
CREDIT AGREEMENT by and among SITEL CORPORATION and EACH OF ITS SUBSIDIARIES THAT ARE SIGNATORIES HERETO as Borrowers, THE LENDERS THAT ARE SIGNATORIES HERETO as the Lenders, and ABLECO FINANCE LLCCredit Agreement • August 25th, 2005 • Sitel Corp • Services-business services, nec • New York
Contract Type FiledAugust 25th, 2005 Company Industry JurisdictionTHIS CREDIT AGREEMENT (this “Agreement”), is entered into as of August 19, 2005 by and among the lenders identified on the signature pages hereof (such lenders, together with their respective successors and permitted assigns, are referred to hereinafter each individually as a “Lender” and collectively as the “Lenders”), and ABLECO FINANCE LLC, a Delaware limited liability company, as the arranger, administrative agent for the Lenders and collateral agent for the Lender Group (in such capacities, together with its successors and assigns in such capacities, the “Agent”), and SITEL CORPORATION, a Minnesota corporation (“Parent”), and each of Parent’s Subsidiaries identified on the signature pages hereof and that from time to time become parties to this Agreement (such Subsidiaries, together with Parent, are referred to hereinafter each individually as a “Borrower”, and collectively, as the “Borrowers”).
CONSENT AND SECOND AMENDMENT TO CREDIT AGREEMENTCredit Agreement • December 26th, 2006 • Sitel Corp • Services-business services, nec
Contract Type FiledDecember 26th, 2006 Company IndustryThis CONSENT AND SECOND AMENDMENT TO CREDIT AGREEMENT (this “Amendment”) dated as of December 20, 2006, by and among SITEL CORPORATION, a Minnesota corporation (“Parent”), and each of Parent’s Subsidiaries identified on the signature pages hereof (such Subsidiaries, together with Parent, are referred to hereinafter each individually as a “Borrower”, and collectively, as the “Borrowers”), WELLS FARGO FOOTHILL, INC., a California corporation, as a Lender, as administrative agent for the Lenders (in such capacity, together with its successors and assigns in such capacity, “Administrative Agent”), European administrative agent for the Lenders, collateral agent for the Lender Group and the Bank Product Providers (in such capacity, together with its successors and assigns in such capacity, “Collateral Agent”) and fronting lender for the Lenders, WELLS FARGO FINANCIAL CORPORATION CANADA, a Nova Scotia unlimited liability company, as a Lender and as Canadian administrative agent for the Lender
EXHIBIT 10.17 EMPLOYMENT LETTER AGREEMENT April 9, 2001 Ms. Sheena Wilson SWW Senior Vice President, Human Resources Dear Sheena: This letter confirms our mutual understanding regarding certain provisions of your Assignment Letter dated October 15,...Employment Letter Agreement • March 28th, 2002 • Sitel Corp • Services-business services, nec
Contract Type FiledMarch 28th, 2002 Company IndustryThis letter confirms our mutual understanding regarding certain provisions of your Assignment Letter dated October 15, 1999.
AMENDMENT TO OPTION AGREEMENTOption Agreement • March 16th, 2005 • Sitel Corp • Services-business services, nec • Nebraska
Contract Type FiledMarch 16th, 2005 Company Industry JurisdictionTHIS AMENDMENT TO OPTION AGREEMENT (“Amendment”) is made effective December 31, 2004 between SITEL Corporation (the “Company”) and Bill L. Fairfield (“Optionee”)
AGREEMENT AND PLAN OF MERGER dated as of October 12, 2006 among SITEL CORPORATION, CLIENTLOGIC CORPORATION and STAGECOACH ACQUISITION CORPORATIONAgreement and Plan of Merger • October 18th, 2006 • Sitel Corp • Services-business services, nec • Delaware
Contract Type FiledOctober 18th, 2006 Company Industry JurisdictionAGREEMENT AND PLAN OF MERGER (this “Agreement”) dated as of October 12, 2006 among SITEL Corporation, a Minnesota corporation (the “Company”), ClientLogic Corporation, a Delaware corporation (“Parent”), and Stagecoach Acquisition Corporation, a Minnesota corporation and a wholly-owned subsidiary of Parent (“Merger Sub”).
EXHIBIT 10.15(a) SEPARATION AGREEMENT AND GENERAL RELEASE THIS SEPARATION AGREEMENT AND GENERAL RELEASE ("Agreement") is entered into as of December 31, 2001 by and between ANTOON VANPARYS ("Vanparys") and SITEL CORPORATION ("SITEL"). Vanparys and...Separation Agreement and General Release • March 28th, 2002 • Sitel Corp • Services-business services, nec
Contract Type FiledMarch 28th, 2002 Company Industry