SELLING AGREEMENT
Exhibit 10.14
This Agreement, effective as of the 28th day of December, 2007, is made by and among ML Life
Insurance Company of New York (“Insurer”), and Xxxxxxx Lynch, Pierce, Xxxxxx & Xxxxx Incorporated
(“Distributor”), selling products listed on the attached Appendix A (hereinafter referred to
collectively as “The Company”) and Xxxxxxx Lynch, Pierce, Xxxxxx & Xxxxx Incorporated
(“Broker/Dealer”) and its duly licensed insurance affiliate(s), Xxxxxxx Xxxxx Life Agency Inc., a
Washington corporation, and the corporations listed together with their respective states of
incorporation on the signature pages hereof (hereinafter referred to collectively as “General
Agent”).
Where applicable, any reference in this Agreement to General Agent or the Company, while
defined collectively, will be deemed to refer to the individual entity liable for the stated act.
The Company represents that it is the issuer of those products listed on Appendix A. The
Company further represents that the products and approved contracts, applications, riders,
endorsement etc. (“Forms”) listed on Appendix A are, (i) properly filed and/or approved for use by
each state insurance department where the product is available for sale and that the Forms comply
in all material respects with applicable insurance and securities state laws, regulation notices
or bulletins; and (ii) where applicable, registered under the Securities Act of 1933 and the
Investment Company Act of 1940, that the registration statements and prospectuses comply in all
material respects with the applicable provisions of such acts, and do not contain any untrue
statement of material fact nor omit to state a material fact required to be stated therein, or
necessary to make the statements therein not misleading.
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Broker/Dealer and Distributor each represent that it is registered as a broker and dealer
under the Securities Exchange Act of 1934, as amended, and is a member in good standing of the
Financial Industry Regulatory Authority (“FINRA”).
General Agent represents that with respect to Securities and Exchange Commission-registered
contracts sold under this Agreement, its producers shall be registered representatives of
Broker/Dealer acting in accordance with SEC No Action letter date May 21, 1975, is duly licensed
and lawfully authorized to distribute any unregistered products, if available for sale under this
agreement.
I. Appointment
Subject to all the terms of this Agreement, and to the applicable state insurance and
securities laws regarding licensing insurance agents, General Agent is hereby appointed by
the Company to represent it and any subsidiary, agency or company designated by it in
writing, only in accordance with the terms of this Agreement, in the sale of annuity products
set forth in Appendix A, attached to and made a part of this Agreement and in any written
amendment thereto, (hereinafter referred to as “Products” or “the Products”), in any
jurisdiction in which General Agent is validly licensed and in good standing and in which
the Products may be legally sold and while any applicable registration under the Securities
Act of 1933, as amended, is in effect. General Agent hereby accepts such appointment. The
Company and General Agent agree that this Agreement is not an exclusive Agreement and no
rights of exclusivity arise here from in favor of either party. Distributor has been
appointed as the principal underwriter of the registered products of Company.
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II. Authorization and Responsibilities
General Agent and Broker/Dealer is authorized to:
A. promote, market, solicit, sell and deliver the Products, receive, and forward initial
premiums thereon, and perform any other act specifically authorized by this Agreement or in
writing by the Company; and
B. designate its producers, subject to the approval of the Company, as General Agent
deems necessary to conduct the General Agency business under this Agreement. Any such
producers that General Agent allows to sell the Products or to whom General Agent pays
commissions under this Agreement shall also be licensed and appointed as required by law and
securities registered as required by law.
C. General Agent shall notify the Company promptly upon notice of termination of
any Broker. General Agent shall provide, or shall forward to Producers such document request
by Company to provide, the Company with appropriate authorization to allow the Company to
conduct such background and credit investigations of Producers as may reasonably be necessary
or appropriate under applicable law.
III. Relationship
General Agent shall freely exercise its own judgment as to the time, place and means of
exercising authority under this Agreement. General Agent is an independent contractor and nothing
in this Agreement shall create the relationship of employer and employee between the Company and
General Agent and its producers and employees. Nothing contained in this Agreement shall restrict
General Agent from acting as an agent or producer for other insurance companies.
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IV. General
The Company shall maintain an administrative office to which all policy applications,
premiums and policy service requests shall be referred by General Agent. The Company shall
designate dedicated service personnel to support General Agent’s business. The Company will accept
business only from General Agent’s producers properly licensed and appointed to sell the Products
for which applications are submitted by such producers. In the event that any of the Products are
not approved products of General Agent prior to General Agent’s execution of this Agreement, they
must be so approved prior to this Agreement’s effective date.
General Agent will obtain and transmit promptly to the Company all applications and premiums
for the Products. All premiums shall be submitted to the Company by check payable to the Company
or by wire transfer directly to the Company’s designated account.
General Agent shall provide the Company with any necessary paperwork and license information
required by state insurance departments in order to appoint General Agent or designated producers
with the Company and the Company shall use best efforts to forward all appointment paperwork to
state insurance departments within two (2) business days of receipt of all necessary information
from General Agent.
Upon issuance of a contract, unless otherwise delivered to General Agent’s producer at
General Agent’s request, the Company shall promptly deliver such contract to its purchaser by
first class mail to the purchaser’s last known address of record. For purposes of this provision,
“promptly” shall be deemed to mean not later than five (5) business days.
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V. Unauthorized Acts
General Agent and Producers have no authority to, and General Agent shall ensure that it and
any Producer shall not: (a) make any promise or incur any debt on behalf of the Company; (b) hold
themselves out as employees or affiliates of the Company unless true; (c) misrepresent, add, alter,
waive, discharge, or omit any provision of the Products, the then-current prospectus for the
registered Products or the underlying funds, Company produced confirmations and statements or any
other Company materials; (d) give or offer to give, on the Company’s behalf, any advice or opinion
regarding the taxation of any purchaser’s or prospective purchaser’s income or estate in connection
with the sale or solicitation for sale of any Products.
VI. Expenses
General Agent shall pay all expenses whatsoever connected with operating its insurance
business except that the Company shall pay those expenses which it expressly assumes under this
Agreement or otherwise in writing.
VII. Compliance
A. The Company agrees that during the continuance of this Agreement it will take all action
which is required for it to comply and for all Products marketed hereunder to comply, and to
continue to comply with all applicable federal and state laws and regulations, and the rules and
regulations of all appropriate self-regulatory organizations. The Company represents that all
Products marketed hereunder as well as any prospectus for any Products marketed hereunder and all
advertising or sales promotional material provided by the Company hereunder have been
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reviewed and approved, as applicable, by the Company’s legal and/or compliance personnel, including
the Distributor’s FINRA Registered Principal.
All parties to this Agreement each represent that during the continuation of the Agreement
they will take all action which is required for them to comply with state and federal laws and
regulation, and the rules and regulations of all self-regulatory organizations with respect to the
sale of annuities, including variable annuities.
B. The Company shall appoint, prior to any solicitation of the Products, all producers
mutually agreed to by the parties. Such appointments shall be in any and all states where General
Agent indicates a designated producer will be doing insurance business under this Agreement and
shall be at the expense of the Company. Throughout the term of this Agreement, each of General
Agent’s District Annuity Specialists and any other of General Agent’s insurance specialists shall
be appointed at the Company’s expense in all states where such District Annuity Specialist or
insurance specialist holds an insurance license and in all states included in their respective
territories as designated by General Agent. The Company shall use its best efforts to appoint
producers based upon electronic transmissions of licensing information from General Agent. The
Company shall provide General Agent with an electronic file to the designated General Agent data
center, updating the appointment status of General Agent’s designated producers on a weekly basis
or as otherwise requested by General Agent. Except as otherwise specified herein, regardless of
individual production, Company shall renew at the Company’s expense all appointments of General
Agent’s life insurance specialists (currently District Annuity Specialists and their assistants).
Further, regardless of individual production, the Company shall also renew at the Company’s expense
for not less than twenty-four (24) months from their original appointment date all appointments of
General Agent’s other producers.
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Thereafter, the Company shall continue to renew at its expense all appointments of General Agent’s
other producers who have made a sale under this Agreement within the year prior to any renewal
date. Company shall not terminate or fail to renew any designated producer’s appointment for
non-production without thirty (30) days prior written notice to General Agent. If Company does not
renew any designated producer’s appointment for non-production, Company shall notify said producer
directly and indicate said non-renewal on its daily electronic appointment file provided to
General Agent.
C. The parties understand and agree that General Agent is party to an agreement with the
National Insurance Producer Registry (“NIPR”). As a result of this agreement between General Agent
and NIPR, General Agent does not retain actual hard license copies for its individual producers.
VIII. Notice and Required Regulatory Reports
A. The Company will give General Agent notice in advance of any changes made with regard to
the Products marketed under this Agreement. If the decision to make changes with regard to such
Products is not in response to legal or regulatory mandate, thirty (30) days prior written notice
to General Agent is required.
B. Each party shall notify the others within ten (10) days of its obtaining knowledge of any
actual or impending material adverse change in its Company’s financial condition, the financial
condition of any subsidiary, parent company or reinsurer, or if any published rating of the party,
any subsidiary, parent or reinsurer has been or is to be lowered. Each party shall also notify the
others within ten (10) days of its obtaining knowledge of any actual or impending
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material adverse change in the financial condition of any reinsurer if such change has or could
have a material effect on the financial condition of the party or its affiliates.
C. (1) Within twenty (20) days after the Company has sent or delivered the following reports
to the pertinent regulatory agency, the Company agrees to send or furnish General Agent a copy of
each such report actually filed. If the Company fails to provide such copies, the General Agent
shall give notice thereof and allow twenty (20) days from date of notice to provide the requested
documents.
The reports are:
(a) | The Annual Statement of the Company filed with the Company’s state of domicile. | ||
(b) | The Quarterly Convention Statement of the Company filed with the Company’s state of domicile. |
(2) If the Company is part of an insurance holding company system under the laws of its state
of domicile and subject to said laws, the Company agrees to send within twenty (20) days of
delivery to the pertinent regulatory agency, copies of the following:
(a) | Any amendments to the Company’s Registration Statement. | ||
(b) | The Company’s Annual Report describing transactions during the prior year with entities within the holding company system. | ||
(c) | Any requests for approval filed by the Company with said regulatory agency with respect to any proposed transaction(s) between the Company and any entity within the holding company system. |
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(d) | If applicable, the 10K report of the Company’s parent filed with the United States Securities and Exchange Commission (“SEC”). | ||
(e) | If applicable, the 10-Q report of the Company’s parent filed with the SEC. |
D. Each party will notify the other of any regulatory or administrative investigation or
inquiry, claim, judicial proceeding or customer complaint which may affect Products marketed or
services rendered under this Agreement within ten (10) days of knowledge of such, excluding,
however, claims for benefits under a policy or application or contests regarding the validity,
enforceability, or construction of any policy or application issued by the Company.
(1) Within ten (10) days after receipt by either party of notice of any such customer complaint, investigation or proceeding involving General Agent or any of its
Producers, the party in receipt thereof will notify the other party by forwarding a copy of
all documents received in connection with the matter and will communicate to the other party additional information it deems necessary to furnish the other party a complete understanding
of the same.
(2) In the case of a customer complaint with respect to General Agent, any
designated producer or any company or person affiliated with General Agent or any designated
producer, the parties shall not take any final action with respect to such complaint without
prior consultation with the other party involved. This Subparagraph D (2) shall survive termination
of this Agreement.
(3) For the purposes of this Agreement, the term “customer complaint” shall
mean a written communication either directly from a purchaser or a purchaser’s representative
or indirectly from a regulatory agency to which a purchaser or a purchaser’s representative has
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written expressing a grievance. Further, for purpose of this Agreement, any oral complaints
alleging misrepresentation of information or improper sales practices shall be treated as a
written complaint.
Each party agrees to cooperate fully with the other in any regulatory investigation,
administrative or judicial proceeding or customer complaint regarding products marketed or services
rendered under this Agreement. This Subparagraph D(4) shall survive termination of this Agreement.
Each party shall bear its own cost and expenses in complying with any regulatory
investigation, administrative or judicial proceeding, customer complaint, or regulatory or
self-regulatory requests, subject to any right of indemnification that may be available pursuant
to Section XXIII of this Agreement.
E. Distributor agrees that it shall act as Broker/Dealer’s agent in providing customer
confirmations pursuant to Rule 10b-10 under the Securities Exchange Act of 1934, as amended the
(“1934 Act”) and shall confirm or cause to be confirmed to customers of Broker/Dealer all contract
transactions, as and to the extent legally required. Distributor either directly or through the
services of the Company shall maintain as agent for Broker/Dealer in compliance with Rules 17a-3
and 17a-4 under the 1934 Act all books and records concerning such customer confirmations.
F. If applicable, Company shall confirm to General Agent either electronically or in writing
any change in interest rates for new contracts, additional premiums or renewals as soon as Company
becomes aware or receives notice of any such change. At all times Company shall
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provide General Agent with access to current interest rates for Products marketed under this
Agreement.
G. All communications under this Agreement shall be in writing and shall be mailed by
certified mail, postage prepaid, sent by recognized overnight courier service, or transmitted by
facsimile, with receipt confirmed by the transmitter via telephone within twenty-four (24) hours of
transmission, provided a duplicate copy thereof is mailed by certified mail or sent by courier
service, as indicated above;
(1 | ) | if to General Agent, to: | ||||||
Xxxxxxx Xxxxx Life Agency Inc. | ||||||||
0000 Xxxxxxx Xxxxx Xxxxx, 0xx Xxxxx | ||||||||
Xxxxxxxxxx, Xxx Xxxxxx 00000 | ||||||||
Attention: Xxxx Xxxxxxxxx | ||||||||
with a copy to: | ||||||||
Xxxxxxx Xxxxx Insurance Group, Inc. | ||||||||
0000 Xxxxxxx Xxxxx Xxxxx, 0xx Xxxxx | ||||||||
Xxxxxxxxxx, Xxx Xxxxxx 00000 | ||||||||
Attention: Xxxxx Xxxxxxxx, Senior V.P. & General Counsel | ||||||||
(2 | ) | if to the Company, to: | ||||||
ML Life Insurance Company of New York | ||||||||
0000 Xxxxxxxx Xxxx XX | ||||||||
Xxxxx Xxxxxx, XX 00000 | ||||||||
Attention: President and Division General Counsel |
Notice will be deemed to have been effected once the certified mail or courier package has
been delivered or once receipt of the facsimile has been confirmed in accordance with instructions,
above.
Either party may change the address indicated herein by written notice to the other.
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H. For the purposes of this Agreement, the term “days” shall refer to calendar days
unless otherwise specifically indicated.
IX. Litigation
Each party shall use its best efforts to give reasonable notice of any legal proceedings
against a third party regarding or affecting Products marketed or services rendered under this
Agreement except in the case of any legal proceeding instituted against a customer of General
Agent, Company agrees to provide ten (10) days prior notice.
X. Limitation
A. To the extent permitted by law, the Company has the right to reject any applications or
premiums received by it and to return or refund to an applicant such applicant’s premium. In the
event that the Company rejects an application, it will return any premium paid by the applicant to
such applicant and will promptly notify General Agent and producer of such action. In the event
that a purchaser exercises his or her “free look” right under a Product, any amount to be refunded
will be so refunded to the purchaser by the Company.
B. Subject to Section VII(A) hereof, the Company may limit the amount and type of
contract it shall distribute or issue and the amount of premium or deposit it shall accept.
XI. Territory, Withdrawal of Business and Policy Forms
The Company, upon thirty (30) days prior written notice to General Agent, may stop doing
business in any state or territory or withdraw any Products from sale by General Agent. The
foregoing notwithstanding and in the sole discretion of the Company, the Company may
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immediately suspend the sale of any Products and may immediately cease doing business in any state
upon notice to General Agent when such suspension or such cessation of business is in response to
regulatory authority. The Company may additionally resume the use of Products at any time upon
thirty (30) days prior written notice to General Agent, or such lesser period of time as agreed to
by General Agent. In such event, the Company shall specifically advise General Agent of any
modifications or changes to the resumed Products and provide General Agent with complete copies of
any changed forms at the time notice is given to resume sales of the Products.
XII. Compensation
A. The Company will pay General Agent compensation hereunder as provided in the Commission
Schedule attached to and made a part of this Agreement for sale during the term of this Agreement.
Compensation will be paid on premiums received by the Company for issued Products which are
produced in accordance with this Agreement and are accepted by the proposed owners, and are not
refunded during any “free look” period required by law or permitted under a Product. The Insurer
is solely responsible for the payment of all commissions under this Agreement. Distributor’s
liability, if any, for commissions is limited solely to proceeds of commissions received from
Insurer.
The Company may alter or amend the Commission Schedule for all Products upon thirty (30) days
prior written notice to General Agent and the issuance of a new Commission Schedule. Changes or
amendments to the rate of compensation payable on premiums or on asset-based compensation become
effective for Products issued on or after the effective date of such changes unless otherwise
agreed to in writing by General Agent and the Company. Changes or
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amendments to the rate of compensation payable on premiums or asset-based compensation will not
apply to Products issued prior to the effective date of such change, unless otherwise agreed in
writing by General Agent and the Company. Changes or amendments to the Commission Schedule that do
not relate to rate of compensation may be applied to Products issued prior to the effective date
of the change.
Initial and trail commissions are payable to General Agent when earned under the applicable
Commission Schedule. The terms of said Commission Schedule notwithstanding, all commissions or
other compensation payable based on the production of designated producers hereunder shall be paid
and reported only to General Agent.
B. The Company will send electronically a Statement of Account referencing all
compensation payable hereunder for the preceding week to General Agent on a daily basis. Any and all compensation payable hereunder will be paid only to General Agent, on an automated
basis, each day.
C. With respect to commissions or compensation owed by the Company or any affiliate to the General Agent, the Company shall have the right to set off against such amounts any chargebacks payable by the General Agent under this Agreement, to the extent permitted by applicable law.
D. Producers shall have no interest in this Agreement or right to any commissions to be paid by the Company to General Agent. General Agent shall be solely responsible for the payment of any commission or consideration of any kind to producers.
E. General Agent shall be solely responsible under applicable tax laws for reporting
of compensation paid to producers and for any withholding of taxes from compensation paid to producers, including, without limitation, FICA, FUTA, and federal, state and local income taxes.
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F. This Section XII shall survive termination of this Agreement.
XIII. Books, Records
A. Each party hereto shall have the right, during normal business hours and upon ten
(10) days prior written notice, to audit and inspect the books and records of the other party
relating solely to the business contemplated by this Agreement. Such books and records will be
complete and available for review at each party’s business offices in a good and legible
condition for a period of three (3) full calendar years after the year of termination of this Agreement,
or longer if required by applicable federal or state law or regulation, during which time this
audit right shall continue.
B. The Company shall furnish General Agent with all necessary forms required by
applicable SEC and state insurance regulations, such as replacement analysis forms, disclosure
material etc. required for use in connection with the sale of the Products.
C. The Company shall furnish General Agent with in-force current customer data
and contract information through electronic means in a manner and format as specified in Appendix B.
D. Any unused contracts, forms, applications and other supplies furnished by the
Company to General Agent shall always remain the property of the Company and shall be
accounted for and returned to the Company or destroyed by General Agent on demand.
E. The Company will provide General Agent, on at least a quarterly basis, with the
following statistical information: dollar amount of business generated; number and accumulated
value of contracts in force and number and dollar amount of surrenders to date.
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XIV. Product Names
A. The Company hereby represents and warrants that the Company, together with its
affiliates, has exclusive right, title and interest in all Products’ names.
B. The Company shall indemnify and defend General Agent from and against any
and all claims (including the costs of reasonable attorneys’ fees, investigation and defense
of such claims) relating to General Agent’s use hereunder of any Products’ names.
C. Each party shall notify the other promptly in writing of any and all allegations or
claims by others of which it may become aware that the use of any Products’ names infringes
any trademark or service xxxx, violates any property right of a third party, or violates or is
contrary to any law, regulation, order, consent, or the like. The Company shall notify General
Agent of the settlement or outcome of any such claim or suit.
XV. Customer and Producer Confidentiality
The Company agrees that the names and addresses of all customers and prospective customers of
General Agent, of General Agent’s parent company and of any affiliated company as well as the
names, address and any information of all Producers of General Agent which may come to the
attention of the Company or any company or person affiliated with the Company as a result of this
Agreement are confidential. Such customer or producer information shall not be used, without the
prior written consent of General Agent, by the Company or any company or person affiliated with
the Company for any purpose whatsoever except as may be necessary in connection with the
administration and servicing of products sold by or through General Agent.
In no event shall the names and addresses of such customers and prospective customers and
Producer information that constitute confidential information under this Agreement be
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furnished by the Company to any other company or person including, but not limited to: (1) any of
such company’s managers, agents or producers which are not designated producers of General Agent;
(2) any company affiliated with the Company or any manager, agent or producer of such company; or
(3) any securities broker-dealer or any insurance agent affiliated with such broker-dealer other
xxxx Xxxxxxx Lynch, Pierce, Xxxxxx & Xxxxx.
The Company agrees that neither the Company nor any company or person affiliated with the
Company shall solicit directly any customers whose names constitute confidential information
pursuant to this Section. Notwithstanding the foregoing, Company reserves the right to contact
customers or Producers for purpose of conversation of existing annuity or life insurance policies.
Further, the parties understand that the Company or its affiliates may, from time to time, conduct
general and untargeted solicitations of investments, insurance or annuity products using its own
information or other publicly available information, but not the customers’ information. Such
general untargeted solicitations may incidentally include General Agent’s customer and shall not be
considered a breach of this Section provide that the Company or its affiliates received Customer
Information from a third party or independently and not in any way as a result of the its
relationship hereunder. The Company shall keep Customer Information separate and secure under this
Agreement.
The intent of this paragraph is that the Company shall not utilize, or permit to be utilized,
its knowledge of General Agent, of its parent company or of any affiliated companies or of the
customers of any of the foregoing for the solicitation of sales of any products or services.
This Section XV shall survive termination of this Agreement.
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XVI. Xxxxx-Xxxxx-Xxxxxx Compliance
The parties hereby acknowledge that they are subject to the privacy regulations under Title V
of the Xxxxx-Xxxxx-Xxxxxx Act, 15 U.S.C. § 6801 et seq., (“GLBA”), to which regulations the parties
are required to obtain certain undertakings from each other with regard to the privacy, use and
protection of nonpublic personal financial information of Broker/Dealer’s and/or General Agent’s
clients or prospective clients or Company’s insureds or prospective insureds. Therefore,
notwithstanding anything to the contrary contained in this Agreement, the parties agree that: (1)
they shall not disclose or use any Client Data except to the extent necessary to carry out their
obligations under this Agreement and for no other purpose, (2) they shall not disclose Client Data
to any third party, including, without limitation, their respective third party service providers
except to the extent necessary to carry out their obligations under this Agreement and then only
with an agreement in writing from the third party to use or disclose such Client Data only to the
extent necessary to carry out their respective obligations under this Agreement and for no other
purposes, (3) they shall maintain, and shall require all third parties approved under subsection
(2) to maintain effective information security measures to protect Client Data from unauthorized
disclosure or use, and (4) they shall provide each other with information regarding such security
measures upon the reasonable request of the other party and promptly provide the other with
information regarding any failure of such security measures or any security breach related to
Client Data. The obligations set forth in this Section shall survive termination of the Agreement.
For the purposes of this Agreement, Client Data means the nonpublic personal Information (as
defined in 15 U.S.C. § 6809(4)) of the parties’ clients or prospective clients or insureds or
prospective insureds received by the other party in connection with the performance of its
obligations under the Agreement, including, but not limited to (I) an
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individual’s name, address, e-mail address, IP address, telephone number and/or social security
number, (II) the fact that an individual has a relationship with the other party and their
parents, affiliated or subsidiary companies, or (III) an individual’s account information.
The parties acknowledge that each of them may be under a separate duty to effect compliance
with the GLBA. The parties shall use their best efforts to coordinate their actions in the
performance of the actions contemplated by this Agreement so as to ensure both compliance with GLBA
and avoid conflicts among themselves.
XVII. Anti-Money Laundering
Broker/Dealer acknowledges that it has in place procedures to comply with all applicable
provisions of the USA PATRIOT Act, including: (a) the requirement for an anti-money laundering
program; (b) the requirement for a Customer Identification Program (CIP); (c) the requirement to
file suspicious activity reports; and (d) that Broker/Dealer has an ongoing training program on
products subject to Anti-Money Laundering regulations for its affiliated registered
representatives and will produce documentation of specific registered representatives upon
request.
Broker/Dealer will not knowingly sell any product issued by the Company to: (1) any investor
listed on the U.S. Treasury Department’s Office of Foreign Assets Control (“OFAC”) list of
prohibited persons, entities, and countries, or (2) a foreign shell bank, as defined in the USA
PATRIOT Act.
Broker/Dealer, General Agent and the Company each agree that, if authorized by law to do so,
each may choose to share information with one another pursuant to Section 314 of the USA PATRIOT
Act as to matters for which such sharing is permitted.
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Company has developed and implemented Anti-Money Laundering procedures in accordance with
applicable laws and regulations. General Agent shall use reasonable efforts to support Company
with such procedures. Notwithstanding the foregoing, General Agent acknowledges that Company will
rely on General Agent to have in place appropriate AML and CIP procedures and controls as
specified above, and to follow such procedures and controls in connection therewith relating to
the sale of Company’s products.
XVIII. Advertising Approval
A. The Company agrees that it will make available to General Agent for General
Agent’s review and prior approval any advertising or sales promotional material to be sent to
or used by General Agent’s designated producers, employees, representatives, and/or customers
which relates to the sale of the Products, at least thirty (30) days prior to the scheduled
release of such information or material directly to General Agent’s designated producers, employees,
representatives, and/or customers. Such material shall have been reviewed and approved by the
Company’s legal and/or compliance personnel, including a FINRA Registered Principal, as
applicable. Such material will not be released to General Agent’s designated producers,
employees, representatives, and/or customers without General Agent’s approval. The Company
shall maintain product-specific advertising or sales promotional materials on an up-to-date
basis and shall promptly notify General Agent when any previously- approved materials are
withdrawn or are no longer accurate.
B. General Agent agrees that neither it nor its designated producers or employees
shall use in any way create, print, publish, disseminate, or otherwise make available to its
designated producers, employees or customers any press release, advertising or
sales
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promotional material which refers to the Company (or any affiliate thereof) or Products or contains
any of the Company’s trademarks without the prior consent of the Company. The consideration for and
the giving of such Company approval shall apply to each specific request and shall not be construed
to have applied to any subsequent materials or programs.
The provision of Products and Sales Material to General Agent, or sales material referring to
the General Agent, shall not provide the receiving party with any license to use any tradenames,
trademarks, service marks or logos or proprietary information of the providing party, except to the
extent explicitly allowed in writing by the providing party necessary to carry out the purposes of
this Agreement.
C. The Company agrees that neither it nor its agents, or employees shall use in any
way, print, publish, disseminate, or otherwise make available to its agents, employees, or
customers any press release, advertising or sales promotional material which refers to General
Agent or contains any of General Agent’s trademarks without the prior consent of General
Agent.
D. “Advertising or Sales Promotional Material” for the purpose of this contract shall
include:
(1) | printed and published material, audiovisual material, billboards and similar displays, descriptive literature used in direct mail, newspapers, magazines, radio and television scripts; | ||
(2) | descriptive literature and sales aids of all kinds including but not limited to circulars, leaflets, booklets, marketing guides, seminar material, computer print-outs, depictions, illustrations and form letters; |
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(3) | material used for the training and education of designated producers which is designed to be used or is used to induce the public to purchase or retain Products; and | ||
(4) | prepared sales talks, presentations and material for use by designated producers. |
E. Any sales or promotional materials developed by one party and delivered to the
other will be owned solely by the party that developed the materials.
F. Any unused materials furnished by one party to the other shall always remain the
property of the party who furnished such materials and shall be accounted for and returned to
the owner on demand.
XIV. Software
From time to time the Company may develop and make available to General Agent computer
software or related materials (“Software”) in magnetic, written, or other form, to be used in
connection with the sale of the Products. The Company hereby grants General Agent a non-exclusive
royalty-free license to use any such Software. The Company warrants that all such Software is and
shall remain its exclusive property, free from all third party claims. The Company shall indemnify
and defend General Agent from and against any and all losses or claims (including the costs of
reasonable attorneys’ fees, investigation and defense of such claims) relating to General Agent’s
non-exclusive, royalty-fee, license to use such Software. General Agent agrees not to use such
Software for any purpose except for which it was provided and not to copy such Software except as
required to perform its obligations hereunder, nor to
22
generate or obtain written copies of Software supplied in magnetic form and to return all such
Software and all copies upon demand or upon written termination of this Agreement.
The Company represents, warrants, and covenants that (i) all Software shall be free from
significant programming errors and defects; and (ii) all Software (and all updates thereto) shall
be delivered free of any “worm”, “virus”, “lock out”, or “self destruct” devices, as such terms
are understood in the computer industry.
This Section XIV shall survive termination of this Agreement.
XX. Training
The Company will, at its own costs, provide the necessary personnel to provide training
sessions to General Agent’s employees and representatives in order to familiarize them with the
Products and to introduce new Products to be marketed hereunder. The Company will provide
additional initial training as mutually agreed to by General Agent and the company at General
Agent’s Jacksonville, Florida location to General Agent’s licensing, commission and marketing
operations. Training sessions shall be conducted thereafter at locations as mutually agreed
between the parties on at least a semi-annual basis, or as otherwise mutually agreed between the
parties.
XXI. Processing Standards
The Company will implement reportable processing standards with regard to supporting new
business and in-force servicing of General Agent’s business. During and after the term of this
Agreement, the Company shall use its best efforts to meet processing standards as identified in
Appendix C for business sold under this Agreement. During the term of this Agreement, the
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Company shall measure and report to General Agent, as reasonably requested, actual
performance against these standards.
XXII. Amendment; Assignment
This Agreement may be amended, modified or waived, in whole or in part, only by a writing
signed by the party against whom enforcement thereof is sought. This Agreement may be assigned by
either party only with the prior written consent of the other party. This Agreement shall be
binding on the parties’ respective successors and assigns.
XXIII. Indemnification
A. The Company shall indemnify and hold General Agent, its officers, employees and agents
harmless against all civil liability, including attorneys’ fees and costs of investigation and
defense incident thereto arising as a result of errors, omissions, negligence, misrepresentation,
fault, wrongful action or breach of any representation or warranty by the Company, its affiliates,
agents (other than General Agent), or any officer, director or employee of the Company or said
affiliates or agents (including) but not limited to (i) providing any unauthorized sales material
or any verbal or written misrepresentations or any unlawful sales practices concerning the products
by company’s employees or company’s agents to General Agent, (ii) failure to provide adequate
disclosure including, but not limited to tax disclosure, concerning the Products or to properly
administer the Products and (iii) failure to comply with any applicable federal law or regulation,
state law or regulation, administrative or exchange rule or regulation, or rule of any applicable
self-regulatory organization) in the performance of obligations hereunder.
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B. General Agent shall indemnify and hold the Company, its officers and employees
harmless against all civil liability, including attorneys’ fees and costs of investigation and
defense incident thereto arising as a result of errors, omissions, negligence, misrepresentation,
fault or wrongful action of General Agent or its affiliates, or of any officer, director, employee of
General Agent or sales persons associated with General Agent including but not limited to (i)
any unauthorized use of sales materials or any verbal or written misrepresentations or any
unlawful sales practices concerning the Products by General Agent, its agents, employees, or
representatives; (ii) claims for commissions, services fees, development
allowances,reimbursements, or other compensation or remuneration of any type relating to any Broker or
former Broker or relating to any employee General Agent or any of its Broker; (iii) failure to
comply with any applicable federal law or regulation, state law or regulation, administrative
or exchange rule or regulation, or rule of any applicable self-regulatory organization, in the
performance of obligations hereunder.
C. This Section XXIII shall survive the termination of this Agreement.
XXIV. Arbitration
A. Any and all disputes arising under this agreement shall be settled by arbitration in New
York City, NY or such other place as may be mutually agreed upon by the parties, under the then
current rules of the American Arbitration Association, and judgment may be entered upon the award
in any court of competent jurisdiction. The arbitration will be determined by one neutral
arbitrator mutually agreed to by each party. If the parties fail to appoint an arbitrator on a
timely basis or are unable to agree on the choice of an arbitrator on a timely basis, any one of
the
25
parties may apply to the America Arbitration Association to appoint a neutral arbitrator to sit
and hear the arbitration.
B. The determination of the arbitrators shall be final and binding on all parties to the
extent that arbitrator(s) do not exceed their statutory authority. The costs of arbitration shall
be equally borne by the Company and General Agent provided, however, that the arbitrators may
assess one party more heavily than the other for these costs upon a finding that the party did not
make a good faith effort to settle the dispute informally when it first arose. Each party hereto
hereby waives the right to a trial by either a jury or a court, including but not limited to a
trial of any issue concerning the validity of this section and the right of appeal from the
arbitrator’s award. Each party waives any claim to recover punitive damages and non-compensator
damages against the others.
XXV. Termination
A. Termination
After the initial annual term of this Agreement, it may be terminated at any time, with or
without cause, by either party upon ninety (90) days prior written notice of such termination to
the other party. This Agreement will additionally terminate automatically without notice: (1) if
either party ceases to exist (this shall not apply to General Agent unless all of the separate
corporations referred to collectively as General Agent cease to exist) or either party becomes
bankrupt or insolvent; (2) if this Agreement is assigned by either party without the consent of
the other party, voluntarily or involuntarily; (3) as to any Products, if the Company ceases to
issue such Products pursuant to the terms of this Agreement or if General Agent provides the
Company with written notice that it will no longer market such Products; and (4) in any
26
jurisdiction in which either the Company or General Agent no longer has all necessary licenses to
perform its duties under this Agreement. Should either party lose a license to perform its duties
hereunder, said party shall promptly advise the other.
B. Consequences of Termination
In the event of termination, compensation on business previously written hereunder, or
business submitted to the Company through General Agent prior to the date of such termination and
then issued, shall be payable as it becomes due in accordance with the terms of this Agreement. No
new applications shall be submitted by General Agent and General Agent shall return or destroy all
property of the Company unless otherwise agreed between the parties. If such property is destroyed,
General Agent shall furnish the Company with written verification. Each party will promptly pay the
other any fees, commissions, or other monies owed hereunder, and all obligations of each party to
the other shall terminate other than as specifically otherwise indicated herein. Outstanding
initial and subsequent compensation shall be paid in the event of termination as indicated below:
(1) Initial Premiums. All commissions, trails, overrides and allowances for
Products in the process of delivery, or for Products which may be subsequently issued on
applications then pending, shall be payable to General Agent according to the applicable
compensation schedules in effect at the time the properly completed application was submitted.
(2) Subsequent Payments. All commissions, trails, overrides and allowances
shall be payable to General Agent, unless otherwise prohibited by law, according to the
applicable compensation schedules in effect at the time the contract was issued.
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In the event of termination, the Company shall continue to provide General Agent with current
customer information regarding continued in-force business pursuant to Section XIII (C).
XXVI. Market Timing
Market timing is against Broker/Dealer’s policy. The Company and Broker/Dealer mutually agree
to notify the other immediately should it suspect market timing activity in any contracts sold
under this Agreement. The parties acknowledge that each of them may be under a separate duty to
effect compliance with legislation and regulation regarding market timing activities. The parties
shall use their best efforts to conform and coordinate their actions under, and interpretations of,
their respective polices and procedures in the performance of the actions contemplated by this
Agreement so as to ensure both compliance with such legislation and regulation, and avoid conflicts
among themselves. The Company reserves the right to reject any purchase orders submitted by any
parties whom (or whose clients) Company determines to be engaging in market timing activity but
only upon consultation with General Agent.
XXVII. Waiver
Forbearance, neglect or failure of either party to enforce strict compliance with any or all
provisions of this Agreement shall not waive any such provision or release the other party hereto
in any way. A waiver of a past act or circumstance shall not constitute or be a course of conduct
or waiver of any subsequent action or circumstance.
XXVIII. Complete Agreement
This Agreement, together with its attachments, contains the entire Agreement between the
parties concerning any transactions entered into on or after the date hereof and replaces and
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supersedes all other Agreements (written and oral) between the parties with regard to the subject
matter. General Agent and Company hereby acknowledge that they have not relied upon any
representations other than the representations expressly by contained within this Agreement.
XXIX. Miscellaneous
A. This Agreement incorporates by reference all of its attachments and their terms
and conditions. In the event of a conflict between the terms and conditions of this
Agreement and any of its attachments, the terms and conditions of the Agreement shall govern.
B. In case any provision of this Agreement shall be invalid, illegal or unenforceable,
the validity, legality and enforceability of the remaining provisions shall not in any way be
affected or impaired thereby.
C. This Agreement shall be construed and enforced according to the laws of the State
of New York.
D. For convenience, this instrument may be executed in one or more counterparts,
each of which shall be deemed in all respects an original.
29
IN WITNESS WHEREOF, the Company and General Agent have caused this instrument to be signed by
their duly authorized officers effective as of the day and year first above written.
ML Life Insurance Company of New York | Xxxxxxx Lynch, Pierce, Xxxxxx & Xxxxx, Incorporated |
|||||||||
By:
|
/s/ Xxxxxx X. Xxxxxxx | By: | /s/ Xxxxx X. Xxxxxxxx | |||||||
Name:
|
Xxxxxx X. Xxxxxxx | Xxxxx X. Xxxxxxxx | ||||||||
Title:
|
SVP | First Vice President | ||||||||
Date:
|
December 28, 2007 | Date: | December 28, 2007 |
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Xxxxxxx Xxxxx Life Agency Inc. | Xxxxxxx Xxxxx Life Agency Inc. | |||||
A Montana Corporation | An Puerto Rico Corporation | |||||
00-0000000 | 00-0000000 | |||||
Xxxxxxx Xxxxx Life Agency Inc. | Xxxxxxx Xxxxx Life Agency Inc. | |||||
A Washington Corporation | A Virgin Islands Corporation | |||||
00-0000000 | 00-0000000 | |||||
By: | /s/ Xxxx X. Xxxxxxxxx | |||||
Xxxx X. Xxxxxxxxx | ||||||
Vice President | ||||||
Date: | December 28, 2007 |
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Appendix A —
Available Products & Commission Schedule
Available Products & Commission Schedule
(As of 03/03)
Gross compensation paid to Xxxxxxx Xxxxx Life Agency is confidential and must not be disclosed to
wholesalers or Financial Advisors.
B-Share & Bonus (upfront)
Ages | Upfront | Trails | ||
0-80 |
5.25% | .45% in CDSC; .50% post CDSC | ||
81-85 |
2.75% | .45% in CDSC; .50% post CDSC | ||
86-90 |
1.75% | .45% in CDSC; .50% post CDSC |
B-Share & Bonus (level)
Ages | Upfront | Trails | ||
0-80 |
1.20% | 1.20% yrs 2-3; 1.0% yrs 4+ | ||
81-85 |
.75% | .75% yrs 2+ | ||
86-90 |
.75% | .75% yrs 2+ |
C-Share
Ages | Upfront | Trails | ||
0-80 |
1.20% | 1.20% | ||
81-85 |
.75% | .75% | ||
86-90 |
.75% | .75% |
L-Share
Ages | Upfront | Trails | ||
0-80 |
2.75% | 1.00% | ||
81-85 |
1.60% | 1.00% | ||
86-90 |
.80% | .80% |
• | Chargebacks on surrenders for all Variable Annuities: 100% months 0-6, 50% months 7-12 | |
• | Trails paid monthly within 10 business days after month end. | |
• | Consistent age breaks as noted above |
Appendix B — Communication and Data Exchange Standards
Company will provide electronic means for data communication with General Agent in a mutually
agreed upon manner and form as set forth herein.
Depository Trust & Clearing Corporation (“DTCC”) Interface
The parties intend that the DTCC Insurance Processing System (IPS) Commissions, Positions and
Financial Activity interfaces will be used to transmit inforce policy/contract values and
commission information to General Agent on a daily basis.
The DTCC IPS and the electronic file formats defined by that system, shall be used by all
companies for the transmission of information to the General Agent on a daily basis. Company shall
also support additional functions, such as daily Licensing and Appointments and Electronic
Applications using the DTCC processing capability. Settlement of cash associated with transactions
processed through the DTCC system will be made using the money settlement services of the DTCC.
Electronic Order Entry for New Annuity Sales
General Agent requires that Company issue all new annuity contracts and accepts subsequent premium
transactions based upon the electronic transmission of an electronic order entry system in
accordance with General Agent specifications. The parties intend that the AnnuityNet system will
be used to transmit new annuity contracts and subsequent premium transactions.
Appointment Processing
General Agent requires that the appointment process between the Jacksonville servicing location
and the Company home office be automated via the DTCC Licensing and Appointment interface prior to
introducing the Company into the General Agent distribution channel.
Daily files need to be sent via the DTCC Licensing and Appointment interface.
Commissions Processing
Daily electronic feed of all commissions payable to General Agent provided via DTCC interface.
In-force Policy/Contract Information/Financial Activity Reporting & Positions
Daily Feed of in-force policy/contract information/positions provided via the DTCC Financial
Activity Reporting (FAR) and Positions interface.
33
Scrub Files
General Agent requires Company to receive a monthly electronic feed of ML account numbers and
associated agents for all inforce business provided via a download file. Company will implement a
monthly upload of this data into their systems no less than five business days upon receipt.
E-Mail Connectivity
E-mail connectivity is required between the Company and General Agent through a standard Internet
process. Both parties will provide appropriate e-mail addresses.
Future Enhancements
If Company has a website that is accessible by producers that contains pending and inforce policy
information, Company shall design a separate home page for access by the General Agent and its
designated producers. The technological, security protection and access specifications as well as
the aesthetic considerations of this General Agent home page will be dictated by General Agent.
Company shall employ all appropriate measures to ensure that this separate home page is accessible
only to General Agent and its designated producers as dictated by General Agent and inaccessible
to any unauthorized third party. This General Agent home page will contain links to the following
sections of the Company’s website: General Agent-approved policy forms and marketing materials,
pending case status, inforce policy information, state availability grids/charts, producer
licensing status and underwriting requirements. Access to pending case status and inforce policy
information shall be limited on a producer-level basis, with full access being granted to General
Agent home office staff. Company shall employ all encryption methods required by General Agent in
connection with accessing and transmitting information.
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Appendix C
Customer Service Standards
Processing Transaction | Description | Start Date | End Date | Processing Standard | ||||
Fund Transfers
|
The contract owner requests reallocation of contract value of funds within the variable annuity | The day Company receives a request to reallocate funds within the variable annuity | The day Company service representative finalizes request and notifies the client | Same day of receipt of request in good order | ||||
Surrenders
|
The contract owner terminates the contract |
The day Company receives a request to cancel the contract and begins to analyze for client | The day Company service representative mails or wires funds to client | Same day of receipt of request in good order | ||||
Annuity Contract Issuance
|
The contract owner requests new contract |
The day Company receives documentation and new money in good order | The day Company mails issued contract to the client | Same day of receipt of request in good order | ||||
External 1035
|
The contract owner requests external exchange |
The day Company receives an exchange request and begins to analyze for client | The day Company service representative finalizes request and notifies the client | 5 business days from receipt or request in good order |
||||
Beneficiary Changes
|
The contract owner requests a change of beneficiary | The day Company receives a request and begins to analyze for client | The day Company service representative finalizes request and notifies the client | 4 business days from receipt of request in good order | ||||
Owner Name Changes
|
The contract owner requests a change of owner or name | The day Company receives a request and begins to analyze for client | The day Company service representative finalizes request and notifies the client | 5 business days from receipt of request in good order | ||||
Address Changes
|
The contract owner reports a change of mailing address | The day Company receives a request by mail or phone |
The day Company service representative processes request |
3 business days from receipt of request in good order | ||||
FA Changes
|
The contract owner or ML requests a change in FA number |
The day Company receives a request by mail or phone |
The day Company service representative processes request |
5 business days from receipt of request in good order |
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Processing Transaction | Description | Start Date | End Date | Processing Standard | ||||
ML Account Number Changes |
The contract owner or ML requests a change in ML account number |
The day Company receives a request by mail or phone |
The day Company service representative processes request |
5 business days from receipt of request in good order | ||||
Client Service Phone Standards |
The contract owner or ML contacts the Company service representative by phone |
When call is received at Company | When call is ended at Company | 98% of call answered 80% answered within 30 seconds 80% point of call resolution |
36