Verizon Unified Communications and Collaboration as a Service Service Level Agreement (“SLA”)
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https://enterprise.verizon.com/service_guide/reg-20180301/cp_unified_communications_and_colaboration_as_a_service_sla_2018JAN17_mk.pdf?cpur=1&Unless the owner has removed it from the web, you can access the full document via its original URL:
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