NCR PUERTO RICO/AMCOM CORPORATION
IBM POS *** REPAIR PRICING AGREEMENT
THIS AGREEMENT is entered into and made effective as of March 01, 1996 by and
between NCR - PUERTO RICO and AMCOM CORPORATION.
1. DEFINITIONS -
A. Product is defined as IBM Point of Sale (POS) equipment.
B. Rework is defined as the process of testing, diagnosing, and repairing
failed Product to a like-new condition.
C. The standard configuration of the IBM POS terminals is defined in
Table 2, paragraph 9.\
D. The corporate names NCR and NCR - Puerto Rico are used interchangeably
in this agreement.
2. TERM OF AGREEMENT - The term of this agreement shall commence on the date
specified above and shall continue for an initial period of one (1) year.
This initial contract is for *** stores with a total of *** terminals.
Additional terminals can be added to the term of this agreement by mutual
consent of NCR and AMCOM. NCR agrees to provide equipment inventories
(counts) and serial numbers to AMCOM prior to inclusion of this agreement.
This will permit AMCOM to ensure adequate spares are on hand.
3. PRICING - This agreement is a one-year (renewable) 24 hour repair contract.
The pricing for the IBM POS Terminal *** Repair is listed in Table 1.
Both the annualized cost and per month cost is indicated.
4. SHIPMENTS - AMCOM shall ship all repaired Product back to NCR via Federal
Express. All shipping charges are NCR's responsibility.
5. REWORK TURNAROUND CYCLES - AMCOM agrees to a 24 hour turnaround on repairs.
See paragraph 8 for explanation of maintenance contract 24 hour repair
cycle and paragraph 12 for rework/unrepairables procedures. AMCOM will
maintain the quantity indicated on Table 2 in a separate warehouse to
ensure a 24 hour turnaround. If AMCOM receives more than this quantity in
any 10 day period, those parts will enter into the normal 10 day repair
cycle. This plan is only successful if the parts are shipped as they fail,
not as bulk repair orders.
Note, that the annual *** price is broken down into a monthly charge. Each
month the annualized rate goes down by ***.
TABLE 1. *** PRICING
------------------------ --------------------- ------------------------
MONTH ANNUAL *** EQUIVALENT
RATE MONTHLY ***
RATE
------------------------ --------------------- ------------------------
March 1996 *** ***
------------------------ --------------------- ------------------------
April 1996 *** ***
------------------------ --------------------- ------------------------
May 1996 *** ***
------------------------ --------------------- ------------------------
June 1996 *** ***
------------------------ --------------------- ------------------------
July 1996 *** ***
------------------------ --------------------- ------------------------
August 1996 *** ***
------------------------ --------------------- ------------------------
September 1996 *** ***
------------------------ --------------------- ------------------------
*** Denotes confidential information that has been omitted from the Exhibit and
filed separately, accompanied by a Confidentiality Treatment Request, with the
Securities and Exchange Commission pursuant to Rule 406 of the Securities Act of
1933, as amended
------------------------ --------------------- ------------------------
MONTH EQUIVALENT
ANNUAL *** MONTHLY ***
RATE RATE
------------------------ --------------------- ------------------------
October 1996 *** ***
------------------------ --------------------- ------------------------
November 1996 *** ***
------------------------ --------------------- ------------------------
December 1996 *** ***
------------------------ --------------------- ------------------------
January 1997 *** ***
------------------------ --------------------- ------------------------
February 1997 *** ***
------------------------ --------------------- ------------------------
6. PARTS NUMBERS - AMCOM is to return the Product to NCR with part numbers and
labels according to manufacturer's specifications. If necessary, AMCOM will
utilize NCR 10-digit part numbers.
7. MAINTENANCE CONTRACTS - NCR is signing this agreement as a one (1) year
(renewable) maintenance contract. The pricing is detailed in paragraph 3.
8. MAINTENANCE CONTRACT - AMCOM's maintenance contract rates are designed for
the 24 hour repair turnaround cycle.
9. IBM POS TERMINAL STANDARD CONFIGURATION - The standard configuration for
the IBM POS terminals is detailed in Table 2.
10. IBM POS SPARE PARTS - Refer to Table 3 for current IBM POS piece part
pricing.
11. PAYMENTS - AMCOM will provide month-to-month invoicing. Invoices are due on
the first (1st) of each month.
NCR WILL PROVIDE DETAILED
CONFIGURATIONS PRIOR TO CONTRACT FINALIZATION
Table 2. POS Terminal Configuration
----------------- ---------------------------------------- --------------------
PART FEATURE QTY ON HAND
NUMBER DESCRIPTION
----------------- ---------------------------------------- --------------------
53F4900 Model 3 Printer W/O Printhead 3
----------------- ---------------------------------------- --------------------
93F0533 Printer Cable 2
----------------- ---------------------------------------- --------------------
4783888 40-Character Display 2
----------------- ---------------------------------------- --------------------
6316834 Display Cable 2
----------------- ---------------------------------------- --------------------
69F7943 Cash Drawer 2
----------------- ---------------------------------------- --------------------
6316831 Cash Drawer Cable 2
----------------- ---------------------------------------- --------------------
4783896 Keyboard/Display 2
----------------- ---------------------------------------- --------------------
6316858 Keyboard Cable 2
----------------- ---------------------------------------- --------------------
04H7619 Power Supply 2
----------------- ---------------------------------------- --------------------
74F9921 P21 Main Board 1
----------------- ---------------------------------------- --------------------
96X6308 002 Main Board 1
----------------- ---------------------------------------- --------------------
93F0248 4683-3 Printhead 2
----------------- ---------------------------------------- --------------------
This *** contract is all-inclusive and covers whatever configuration is
found on site. NCR must provide the results of site surveys to ensure
required spares are always available for rapid shipment.
*** Denotes confidential information that has been omitted from the Exhibit and
filed separately, accompanied by a Confidentiality Treatment Request, with the
Securities and Exchange Commission pursuant to Rule 406 of the Securities Act of
1933, as amended
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12. REWORK - AMCOM agrees to rework/repair Product to a "like-new" condition
and reserves the right to determine if a defective subassembly, returned by
NCR, is non-repairable (unrepairable) part. AMCOM will notify NCR weekly of
the unrepairable defective subassemblies and discuss NCR's options.
13. WARRANTY - AMCOM warranties all Products reworked/repaired under this
agreement shall be functionally new for 365 days for electronic components
(Products) and 180 days for mechanical components (Products) from the date
NCR receives the Product.
14. PACKAGING - All Products shall be packaged with appropriate protection to
ensure safe arrival at NCR.
15. ARBITRATION - Any controversy or claim arising out of this agreement, or
breach thereof, shall be settled by arbitration in accordance with the
Rules of the American Arbitration Association and the judgment upon the
award rendered by the Arbitrators may be entered in any court having
jurisdiction thereof.
16. NOTICES - Notices and other communications by a Party under this Agreement,
other than invoices and notices as to shipments and insurance shall be
deemed given when deposited in the United States Mail, postage prepaid, and
addressed as follows:
Xxxxxx Xxxxxxx Xxxx Xxxxx
XXX Xxxxxxxxxxx Vice President
000 Xxxxx Xxxxxx Xxxxxx XXXXX Xxxxxxxxxxx
Xxxx Xxx, XX 00000 0000 Xxxx Xxxxx
Xxxx Xxxxxxx, Xxxxxxxxx 00000
17. CANCELLATION - NCR holds the option of contact cancellation, for any
reason, with a 30-day written notice.
IN WITNESS THEREOF the parties hereto have caused this Agreement to be
executed as of the day and year first set forth on Page 1 of this
Agreement.
XXX XXXXXXXXXXX AMCOM CORPORATION
By:_______________________ By:__________________
Title:______________________ Title:_______________
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