Common Contracts
1 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • February 11th, 2022
This Service Level Agreement (this “SLA”) between Intermedia.net, Inc. (“Intermedia”) and the entity purchasing any of the Services (as defined below) (“You”) governs the use of the Contact Center Services under the terms of the Master Service Agreement (the “MSA”) and the relevant product Schedules between Intermedia and You and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts and only if You recieve the relevant Contact Center Services pursuant to an applicable product Schedule. Intermedia may update, amend, modify or supplement this SLA from time to time. Capitalized terms used herein but not otherwise defined will have their respective meanings set forth in the MSA. In the event of any conflict between this SLA and the MSA, the MSA will govern.
