Common Contracts

2 similar Service Level Agreement contracts

SERVICE LEVEL AGREEMENT
Service Level Agreement • July 11th, 2021

Issue Date Comment Author FINAL 23/01/2020 SLA agreed with the customer. Giuseppe La RoccaMałgorzata Krakowian v0.2 24/04/2020 Extended pledged resources to support theEOSC-hub EaP application Giuseppe La Rocca v0.3 10/10/2020 Extended agreement till the end of theEOSC-hub project Giuseppe La Rocca

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SERVICE LEVEL AGREEMENT
Service Level Agreement • May 10th, 2021

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT",

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