Common Contracts
1 similar Service Level Agreement contracts
NSSC SERVICE LEVEL AGREEMENTService Level Agreement • October 11th, 2019
This is a year of considerable change. Just as we celebrated the 50th anniversary of Apollo, we began to look forward to the future of NASA exploration and the Artemis missions. The Mission Support Future Architecture Program (MAP) is already bringing positive changes to the Agency and the NSSC. While the focus remains on the customers we serve on a daily basis, MAP is changing the way NSSC services are billed. Most services offered by the NSSC are now billed to one of five funding sources: Office of the Chief Financial Officer (OCFO), Office of the Chief Human Capital Officer (OCHCO), Office of Procurement (OP), Office of the Chief Information Officer (OCIO), or Office of Protective Services (OPS). Training Purchases will continue to be funded by the Center. Mission Directorates and the Office of STEM Engagement are not directly impacted by the realignment. The breakdown of the services by MAP-aligned funding sources can be reviewed in more detail in Appendix A of the NSSC Service Lev
