VI-SEEM General Service Level AgreementGeneral Service Level Agreement • October 26th, 2020
Contract Type FiledOctober 26th, 2020This General Service Level Agreement (SLA), (the Agreement in the further text), is valid for all services provided through the VI-SEEM service catalogue (https://services.vi-seem.eu), if no other agreements are in place. The Agreement may be extended or replaced by specific SLAs.