VI-SEEM General Service Level AgreementGeneral Service Level Agreement • October 26th, 2020
This General Service Level Agreement (SLA), (the Agreement in the further text), is valid for all services provided through the VI-SEEM service catalogue (https://services.vi-seem.eu), if no other agreements are in place. The Agreement may be extended or replaced by specific SLAs.
General Service Level AgreementGeneral Service Level Agreement • September 5th, 2019
This General Service Level Agreement (May 2018) supersedes all previous representations, understandings or agreements and shall prevail notwithstanding any variance with agreements of any order submitted.
General Service Level AgreementGeneral Service Level Agreement • January 8th, 2016
