SLA Version AB1.1Service Level Agreement • October 30th, 2022 • Delaware
Contract Type FiledOctober 30th, 2022 JurisdictionTHIS DOCUMENT IS A LEGAL AGREEMENT (“SLA” or “Agreement”) BETWEEN VMS SOFTWARE, INC. (“VSI”) AND YOU OR THE ORGANIZATION ON WHOSE BEHALF YOU ARE ENTERING INTO THIS AGREEMENT (“Customer”) IN RELATION TO VSI MAINTENANCE AND SUPPORT SERVICES. BY UNDERTAKING TO RECEIVE AND/OR PAYING FOR THE SERVICES DESCRIBED BELOW (“Services”), YOU ACCEPT THE FOLLOWING TERMS AND CONDITIONS. THIS AGREEMENT DESCRIBES YOUR RIGHTS AND OBLIGATIONS WITH RESPECT TO THE SERVICES.