Common Contracts
1 similar Service Level Expectation contracts
Identity and Access Management (IAM) SLEService Level Expectation • December 16th, 2016
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Identity and Access Management (IAM) Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
