Business Intelligence Data Warehouse, BIDW SLEService Level Expectation • June 13th, 2018
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Business Intelligence Data Warehouse (BIDW) Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Department Application Development and Support SLEService Level Expectation • June 13th, 2018
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Departmental Application Development and Support Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Identity and Access Management (IAM) SLEService Level Expectation • December 16th, 2016
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Identity and Access Management (IAM) Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Learn @ Work SLEService Level Expectation • June 13th, 2018
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Learn @ Work Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Network Services SLEService Level Expectation • June 13th, 2018
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Network Services. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Media Services SLEService Level Expectation • June 13th, 2018
This document represents the Service Level Expectation (SLE) for Washington University Information Technology (WashU IT) Media Services. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
June 2018Service Level Expectation • June 11th, 2018
This document represents the Service Level Expectation (SLE) between Washington University Information Technology (WashU IT) and the campus department for the Basic Information Technology (BIT) Bundle Service. The purpose of this agreement is to ensure that services provided by WashU IT meet customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Document Imaging SLEService Level Expectation • June 13th, 2018
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Digital Assets Management/Document Imaging Service. The purpose of this agreement is to that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Document Imaging SLEService Level Expectation • December 16th, 2016
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Digital Assets Management/Document Imaging Service. The purpose of this agreement is to that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Blackboard SLEService Level Expectation • June 11th, 2018
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Blackboard Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Alumni and Development Systems SLEService Level Expectation • June 11th, 2018
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Alumni and Development Systems Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
USI Service Level Expectation DocumentService Level Expectation • June 13th, 2016
This document represents the Service Level Expectation (SLE) between Washington University Information Technology (WashU IT) and the campus department for the USI Service. The purpose of this agreement is to ensure that services provided by WashU IT meet customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Email SLEService Level Expectation • June 13th, 2018
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Email (Office 365) Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Student Information Systems SLEService Level Expectation • June 13th, 2018
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Student Information Systems Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Finance and Procurement Systems SLEService Level Expectation • June 13th, 2018
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Finance and Procurement Systems Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Blackboard SLEService Level Expectation • December 16th, 2016
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Blackboard Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Student Information Systems SLEService Level Expectation • December 16th, 2016
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Student Information Systems Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Research Administration Systems SLEService Level Expectation • June 13th, 2018
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) Research Administration Systems Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
HRMS SLEService Level Expectation • June 13th, 2018
This document represents the Service Level Expectation (SLE) for the Washington University Information Technology (WashU IT) HRMS Service. The purpose of this agreement is to ensure that this service meets customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
Service Level Expectation (SLE)Service Level Expectation • September 8th, 2022
This Service Level Expectation is between the Office of Research and Sponsored Projects (ORSP) and University of West Georgia campus partners (e.g., faculty, research scientists, students engaged in research, staff) to create a shared understanding of a) goals, objectives and shared responsibilities of the staff providing services in the areas of research administration, research finance and research integrity and b) individuals receiving service from the ORSP.
