Common Contracts
1 similar Service Level Agreement contracts
Service Level AgreementService Level Agreement • March 23rd, 2022
Service level agreement (also "SLA", "this SLA") - this legal document that sets out the terms of an agreement between us (Ascensio System, SIA/Ltd, also "Ascensio") and you (the Customer), collectively referred to as "parties". This SLA describes the terms and conditions of the scope of technical consulting services and updates for the Licensed Software offered by us to the Customer and mutual obligations of the parties.
