ContractService Level Agreement • November 21st, 2008
Contract Type FiledNovember 21st, 2008On September 19, 2006, Verizon Wireless indicated on page 1 of our response Section 1.8.E that “Rather than repeat itself in each applicable instance below in this Section IX Service Level Agreement, Verizon Wireless takes general exception to any requirements set forth in this Section IX (including all of its subsections) to the extent that they require Verizon Wireless to guarantee specified service levels or response times, network performance metrics or maintenance activities, or related reporting. Verizon Wireless also takes general exception to the provisions set forth in this Section IX (including all of its subsections) to the extent that they provide for the potential imposition of credits, liquidated damages or other penalties.