Three-year Service Level Agreement PayrollNovember 26th, 2013
FiledNovember 26th, 2013
Schools and Academies Service Level AgreementNovember 11th, 2013
FiledNovember 11th, 2013The SLA is part of the overall contractual and operational documentation and is intended to set out each Party’s service delivery obligations. The SLA has been designed to set out the outputs desired from all Parties to the Agreement setting out who is the Lead Party (the party responsible for making sure that the output is achieved) and what each of the respective parties is expected to input in order to achieve the required output.