Common Contracts

4 similar Service Level Agreement contracts

SERVICE LEVEL AGREEMENT
Service Level Agreement • May 27th, 2024

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT",

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SERVICE LEVEL AGREEMENT
Service Level Agreement • August 13th, 2023

Issue Date Comment Author FINAL 02/03/2020 SLA agreed with customer Małgorzata Krakowian Giuseppe La Rocca v0.2 10/09/2020 Extend the agreement with customer till03/2021 (new end of the EOSC-hub project) Giuseppe La Rocca v0.3 02/04/2021 Extend the agreement with the customer till 10/2021 (due to the delay of hiring new staffworking in the project) Giuseppe La Rocca

SERVICE LEVEL AGREEMENT
Service Level Agreement • September 22nd, 2021

Issue Date Comment Author FINAL 02/03/2020 SLA agreed with customer Małgorzata KrakowianGiuseppe La Rocca v0.2 10/09/2020 Extend the agreement with customer till03/2021 (new end of the EOSC-hub project) Giuseppe La Rocca

SERVICE LEVEL AGREEMENT
Service Level Agreement • August 20th, 2021

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT",

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