SERVICE LEVEL AGREEMENTService Level Agreement • August 13th, 2023
Contract Type FiledAugust 13th, 2023Issue Date Comment Author FINAL 02/03/2020 SLA agreed with customer Małgorzata Krakowian Giuseppe La Rocca v0.2 10/09/2020 Extend the agreement with customer till03/2021 (new end of the EOSC-hub project) Giuseppe La Rocca v0.3 02/04/2021 Extend the agreement with the customer till 10/2021 (due to the delay of hiring new staffworking in the project) Giuseppe La Rocca
SERVICE LEVEL AGREEMENTService Level Agreement • September 22nd, 2021
Contract Type FiledSeptember 22nd, 2021Issue Date Comment Author FINAL 02/03/2020 SLA agreed with customer Małgorzata KrakowianGiuseppe La Rocca v0.2 10/09/2020 Extend the agreement with customer till03/2021 (new end of the EOSC-hub project) Giuseppe La Rocca