Common Contracts
4 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • June 21st, 2019
The Service Level Agreement (“SLA”) describes the current practices of Company with regard to its provision of Support to customers that have entered into an agreement for the software Tricentis Tosca (“Tosca”) and/or for the platform service Tricentis qTest (“qTest”) and/or for the software Tricentis RPA (“RPA”) and/or for the software Tricentis LiveCompare. In this Service Level Agreement, Tricentis Tosca, qTest, RPA, LiveCompare will be referred to as “Tricentis Products” if the described terms are applicable for all products. Capitalized terms used but not defined herein shall have the meaning ascribed to them in the agreement between Customer and Company.
SERVICE LEVEL AGREEMENTService Level Agreement • June 12th, 2019
The Service Level Agreement (“SLA”) describes the current practices of Company with regard to its provision of Support to customers that have entered into an agreement for the software Tricentis Tosca (“Tosca”) and/or for the platform service Tricentis qTest (“qTest”) and/or for the software Tricentis RPA (“RPA”) and/or for the software Tricentis LiveCompare. In this Service Level Agreement, Tricentis Tosca, qTest, RPA, LiveCompare will be referred to as “Tricentis Products” if the described terms are applicable for all products. Capitalized terms used but not defined herein shall have the meaning ascribed to them in the agreement between Customer and Company.
SERVICE LEVEL AGREEMENTService Level Agreement • May 28th, 2019
The Service Level Agreement (“SLA”) describes the current practices of Company with regard to its provision of Support to customers that have entered into an agreement for the software Tricentis Tosca (“Tosca”) and/or for the platform service Tricentis qTest (“qTest”) and/or for the software Tricentis RPA (“RPA”). In this Service Level Agreement, Tricentis Tosca, qTest and RPA will be referred to as “Tricentis Products” if the described terms are applicable for all products. Capitalized terms used but not defined herein shall have the meaning ascribed to them in the agreement between Customer and Company.
SERVICE LEVEL AGREEMENT Tricentis Tosca & qTestService Level Agreement • April 8th, 2019
The Service Level Agreement (“SLA”) describes the current practices of Company with regard to its provision of Support to customers that have entered into an agreement for the software Tricentis Tosca (“Tosca”) and/or for the platform service Tricentis qTest (“qTest”). In this Service Level Agreement, Tricentis Tosca and qTest will be referred to as “Tricentis Products” if the described terms are applicable for both products. Capitalized terms used but not defined herein shall have the meaning ascribed to them in the agreement between Customer and Company.
