Common Contracts
2 similar Service Level Agreement contracts
Oil Spill Response Limited Service Level AgreementService Level Agreement • July 16th, 2019
This document outlines the scope of response services provided by Oil Spill Response Limited (the Company) to its Participant and Associate members (herein collectively referred to as Members) and acts as a schedule to the Participant and Associate Agreements. The Service Level Agreement (SLA) defines the level and performance of the response services, sets the key performance indicators for their delivery and establishes expectations for those using the services. The SLA is defined and approved by the shareholders of the Company. Index
Oil Spill Response Limited Service Level AgreementService Level Agreement • July 16th, 2019
This document outlines the scope of response services provided by Oil Spill Response Limited (the Company) to its Participant and Associate members (herein collectively referred to as Members) and acts as a schedule to the Participant and Associate Agreements. The Service Level Agreement (SLA) defines the level and performance of the response services, sets the key performance indicators for their delivery and establishes expectations for those using the services. The SLA is defined and approved by the shareholders of the Company. Index
