Common Contracts
2 similar Service Level Agreement contracts
Service Level Agreement ArcGIS PlatformService Level Agreement • April 18th, 2022
This Service Level Agreement ("SLA") governs the availability of the Esri Online Services collectively known as the ArcGIS Platform as made available to Customer under the terms of the Master Agreement. Unless given a new definition in this SLA, all terms previously defined in the Master Agreement shall have the same meaning in this SLA.
Service Level Agreement ArcGIS PlatformService Level Agreement • January 10th, 2022
This Service Level Agreement ("SLA") governs the availability of the Esri Online Services collectively known as the ArcGIS Platform as made available to Customer under the terms of the Master Agreement. Unless given a new definition in this SLA, all terms previously defined in the Master Agreement shall have the same meaning in this SLA.
