Master Services AgreementManaged Security Services Agreement • May 28th, 2020
Contract Type FiledMay 28th, 2020CCR Amendment Date Description of Change CCR271 N/A 23-Jan-18 Tab 5: Added one-time deliverables and updated due datesTab 6: Updated the final due date on B2 CCR282 N/A 23-May-18 Changed Title Page date. Corrected Service Component categories on "1. CSLS - Monitor & Device Mgmt", "3. CSLs - Risk & Compliance", and "4. Key Measures". Corrected misspelled word "Mobiel" on "3. CSLs - Risk & Compliance". Revised Final Due Date for Service Management Manual- Delivery III on "5. One Time Deliverables" per discussion with DIR. CCR350 Amendment 4 6/26/2019 1. Added Appendix Cover Page 2.Tab "CSLs - Risk & Compliance":a) Adds Service Area column for "DIR’s Statewide Portal for Enterprise Cybersecurity Threat, Risk and Incident Management (SPECTRIM) system" and added numeric measurements for Minimum Service Levels and Expected Service Levels for "Cross Functional" Service Level Category.b) Adds Service Level Category "Application Availability" and added numeric measurements for Minimum Service L