3radical Service Level Agreement July 2014 EditionService Level Agreement • December 21st, 2020
Contract Type FiledDecember 21st, 2020This document sets out the Service Level Agreement (“SLA”) between 3radical and the Licensee of 3radical software (“Customer”) provided on a hosted basis by 3radical whilst they have a current and valid support contract. Customers must use the latest release version of 3radical software at all times in order for support to be provided.
3radical Service Level Agreement March 2014 EditionService Level Agreement • December 21st, 2020
Contract Type FiledDecember 21st, 2020This document sets out the Service Level Agreement (“SLA”) between 3radical and the Licensee of 3radical software (“Customer”) provided on a hosted basis by 3radical whilst they have a current and valid support contract. Customers must use the latest release version of 3radical software at all times in order for support to be provided.