SERVICE LEVEL AGREEMENT FORService Level Agreement • March 18th, 2021
Contract Type FiledMarch 18th, 2021This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”); RISE with SAP S/4HANA Cloud, private edition; SAP S/4HANA, private cloud edition; SAP ERP, private cloud edition (collectively, “Private Cloud Edition Services”); and SAP S/4HANA Cloud, extended edition which was previously known as S/4HANA Cloud, single tenant edition (“EX Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for the HEC Services, Private Cloud Edition Services, EX Services and Server Provisioning to which Customer has subscribed in an Order Form with SAP.
SERVICE LEVEL AGREEMENT FORService Level Agreement • February 23rd, 2021
Contract Type FiledFebruary 23rd, 2021This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”); RISE with SAP S/4HANA, private cloud edition; SAP ERP, private cloud edition (both, “Private Cloud Edition Services”); and SAP S/4HANA Cloud, extended edition which was previously known as S/4HANA Cloud, single tenant edition (“EX Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for the HEC Services, Private Cloud Edition Services, EX Services and Server Provisioning to which Customer has subscribed in an Order Form with SAP.
SERVICE LEVEL AGREEMENT FORService Level Agreement • February 23rd, 2021
Contract Type FiledFebruary 23rd, 2021This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”); RISE with SAP S/4HANA Cloud, private edition; SAP S/4HANA, private cloud edition; SAP ERP, private cloud edition (collectively, “Private Cloud Edition Services”); and SAP S/4HANA Cloud, extended edition which was previously known as S/4HANA Cloud, single tenant edition (“EX Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for the HEC Services, Private Cloud Edition Services, EX Services and Server Provisioning to which Customer has subscribed in an Order Form with SAP.
SERVICE LEVEL AGREEMENT FORService Level Agreement • January 19th, 2021
Contract Type FiledJanuary 19th, 2021This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”); RISE with SAP S/4HANA, private cloud edition; SAP ERP, private cloud edition (both, “Private Cloud Edition Services”); and SAP S/4HANA Cloud, extended edition which was previously known as S/4HANA Cloud, single tenant edition (“EX Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for the HEC Services, Private Cloud Edition Services, EX Services and Server Provisioning to which Customer has subscribed in an Order Form with SAP.
SERVICE LEVEL AGREEMENT FORService Level Agreement • September 7th, 2020
Contract Type FiledSeptember 7th, 2020This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”), SAP S/4HANA, private cloud edition services (“Private Cloud Edition Services”) and SAP S/4HANA Cloud, extended edition services which was previously known as S/4HANA Cloud, single tenant edition (“EX Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for the HEC Services, Private Cloud Edition Services, EX Services and Server Provisioning to which Customer has subscribed in an Order Form with SAP.
SERVICE LEVEL AGREEMENT FORService Level Agreement • July 22nd, 2020
Contract Type FiledJuly 22nd, 2020This Service Level Agreement for SAP HANA Enterprise Cloud services (“HEC Services”), SAP S/4HANA, private cloud edition services (“Private Cloud Edition Services”) and SAP S/4HANA Cloud, extended edition services which was previously known as S/4HANA Cloud, single tenant edition (“EX Services”) (each, a “Cloud Service”) sets forth the applicable Service Levels for the HEC Services, Private Cloud Edition Services, EX Services and Server Provisioning to which Customer has subscribed in an Order Form with SAP.