Common Contracts

13 similar Service Level Agreement contracts

SERVICE LEVEL AGREEMENT
Service Level Agreement • December 15th, 2023

Issue Date Comment Author v0.1 20/03/2020 Initial SLA draft Enol Fernández v0.2 13/05/2020 Extended SLA with the CETA-GRID OLA Giuseppe La Rocca v0.3 05/05/2021 Extended agreement with the Customer Giuseppe La Rocca v0.4 21/06/2021 Move resources from IISAS-GPUCloud to IISAS-FedCloud. Giuseppe La Rocca

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SERVICE LEVEL AGREEMENT
Service Level Agreement • April 12th, 2023

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",

SERVICE LEVEL AGREEMENT
Service Level Agreement • December 26th, 2022

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",

SERVICE LEVEL AGREEMENT
Service Level Agreement • September 9th, 2022

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",

SERVICE LEVEL AGREEMENT
Service Level Agreement • May 23rd, 2022

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",

SERVICE LEVEL AGREEMENT
Service Level Agreement • January 26th, 2022

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",

SERVICE LEVEL AGREEMENT
Service Level Agreement • October 11th, 2021

Issue Date Comment Author v0.1 05/05/2021 Agreed SLA with the customer Enol Fernández Giuseppe La Rocca v0.2 21/06/2021 Moved resources from IISAS-GPUCloudto IISAS-FedCloud Giuseppe La Rocca

SERVICE LEVEL AGREEMENT
Service Level Agreement • September 21st, 2021

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",

SERVICE LEVEL AGREEMENT
Service Level Agreement • September 12th, 2021

Issue Date Comment Author v0.1 05/05/2021 Agreed SLA with the customer Enol Fernández Giuseppe La Rocca v0.2 21/06/2021 Moved resources from IISAS-GPUCloudto IISAS-FedCloud Giuseppe La Rocca

SERVICE LEVEL AGREEMENT
Service Level Agreement • September 8th, 2021

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",

SERVICE LEVEL AGREEMENT
Service Level Agreement • August 25th, 2021

Issue Date Comment Author v0.1 05/05/2021 Agreed SLA with the customer Enol Fernández Giuseppe La Rocca v0.2 21/06/2021 Moved resources from IISAS-GPUCloudto IISAS-FedCloud Giuseppe La Rocca

SERVICE LEVEL AGREEMENT
Service Level Agreement • June 28th, 2021

Issue Date Comment Author v0.1 20/03/2020 Initial SLA draft Enol Fernández v0.2 13/05/2020 Extended SLA with the CETA-GRID OLA Giuseppe La Rocca v0.3 05/05/2021 Extended agreement with the Customer Giuseppe La Rocca

SERVICE LEVEL AGREEMENT
Service Level Agreement • June 28th, 2021

For the purpose of this Agreement, the following terms and definitions apply. The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED",

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