SERVICE LEVEL AGREEMENTService Level Agreement • December 12th, 2017
Contract Type FiledDecember 12th, 2017This Service Level Agreement (this “SLA”) governs the use of the Services under the terms of the Master Service Agreement (the “MSA”) between Hi-Tex Solutions LLC and customer (“You”) and is incorporated into the MSA by reference. This SLA applies separately to each of Your Accounts. Hi-Tex Solutions LLC may update, amend, modify or supplement this SLA from time to time. Capitalized terms used herein but not otherwise defined will have their respective meanings set forth in the MSA. In the event of any conflict between this SLA and the MSA, the MSA will govern.