Common Contracts
1 similar Service Level Agreement contracts
Service Level AgreementService Level Agreement • May 7th, 2021
This Service Level Agreement (“SLA”) applies to the paid Services set forth in the Order Form that references this SLA and does not apply to any free trials or any Services in any other Order Forms. Capitalized terms used but not defined in this SLA will have the meaning assigned to them in the Agreement. If we do not meet the Target Uptime Percentage for the Service as described in this SLA, then you may be eligible for a credit towards a portion of your Monthly Subscription Fees.
