Common Contracts

2 similar It Service Level Agreement contracts

IT Service Level Agreement
It Service Level Agreement • October 5th, 2016

Title IT Service Level Agreement Date Approved Sep 2016 Approving Bodies Executive Group Implementation Date September 2016 Supersedes N/A Supporting Policy N/A Review Date September 2019 Author Colin Watson, Head of IT and Systems Date of Impact Assessment tbc Benchmarking UCISA Service Desk Institute

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IT Service Level Agreement
It Service Level Agreement • August 26th, 2016

Title IT Service Level Agreement Date Approved Sep 2016Subject to approval Approving Bodies Executive Group Implementation Date September 2016 Supersedes N/A Supporting Policy N/A Review Date September 2019 Author Colin Watson, Head of IT and Systems Date of Impact Assessment tbc Benchmarking UCISA Service Desk Institute

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