Common Contracts

1 similar Customer Journey Mapping contracts

Project: DIGNITY|www.dignity-project.eu Project duration: 01.01.2020 – 31.12.2022 Grant Agreement N°: 875542
Customer Journey Mapping • December 20th, 2021

Customer Journey Mapping is a tool to obtain micro-level data about the interactions between the customer and the provider and the experiences the customer takes along its journey (Følstad & Kvale, 2018).

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