SERVICE LEVEL AGREEMENTService Level Agreement • May 17th, 2024
Contract Type FiledMay 17th, 2024This Service Level Agreement (“SLA”) is subject to the terms of the applicable written or electronic agreement for the provision of Riverbed IQ Cloud Services between Riverbed Technology LLC (or if Customer is purchasing directly from an affiliate of Riverbed Technology LLC, the affiliate identified on the applicable order) (“Riverbed”) and the entity or company that is the authorized purchaser or user of the Riverbed IQ Cloud Services (“Customer”).