Common Contracts
1 similar Support and Service Level Agreement contracts
SUPPORT AND SERVICE LEVEL AGREEMENTSupport and Service Level Agreement • December 19th, 2022
During the Term of the Agreement, Support will be accessible in accordance with this Support and Service Level Agreement (this “SSLA”) in connection with the Services provided under the applicable subscription agreement (the “Agreement”) entered into between You and Outreach. Outreach may update this SSLA from time to time; however any update by Outreach to this SSLA will not materially degrade the features of the Support package purchased atthe time of such update. Capitalized terms not defined in this SSLA will have the meanings given to them in the Agreement.
