SUPPORT AND SERVICE LEVEL AGREEMENTSupport and Service Level Agreement • September 29th, 2021
This Support and Service Level Agreement) is subject to the terms and conditions of the Kentik SaaS Services Agreement (“Agreement”) by and between Kentik and the Customer. Any capitalized terms not defined herein shall have the meanings set forth in in the Agreement.
Support and Service Level AgreementSupport and Service Level Agreement • August 7th, 2023
The Support Structure for Customer is divided into two lines of support: 1st Line Support and 2nd Line Support. On top of the Customer support, Efento has a DevOps team responsible for monitoring of undisturbed operations of Efento Cloud.
SUPPORT AND SERVICE LEVEL AGREEMENTSupport and Service Level Agreement • December 19th, 2022
During the Term of the Agreement, Support will be accessible in accordance with this Support and Service Level Agreement (this “SSLA”) in connection with the Services provided under the applicable subscription agreement (the “Agreement”) entered into between You and Outreach. Outreach may update this SSLA from time to time; however any update by Outreach to this SSLA will not materially degrade the features of the Support package purchased atthe time of such update. Capitalized terms not defined in this SSLA will have the meanings given to them in the Agreement.
Support and Service Level AgreementSupport and Service Level Agreement • April 23rd, 2020
Description Validis DataShare is a web-based service that extracts data from accounting software packages, summarizes that data and produces standardized financial reports. The Software enables the Licensee’s clients / End Users to submit their accounting data directly and securely to the Licensee from their accounting software package
Support and Service Level Agreement for the ServiceSupport and Service Level Agreement • February 1st, 2024
SUPPORT & SERVICE LEVE L AGREEMENTSupport and Service Level Agreement • August 21st, 2015
CaptivateIQ Support and Service Level AgreementSupport and Service Level Agreement • November 1st, 2023
This Support and Service Level Agreement (this “SSLA”) provides the support and service level terms and conditions for the CaptivateIQ Services and related Software and is an integral part of the CaptivateIQ Services and Software Terms and Conditions (the “Terms”).
SUPPORT AND SERVICE LEVEL AGREEMENTSupport and Service Level Agreement • July 31st, 2020
SUPPORT AND SERVICE LEVEL AGREEMENT)Support and Service Level Agreement • September 10th, 2020
This is Exhibit A to Auditoria.AI’s Master Subscription Agreement (or our other applicable, mutually agreed master agreement(s), if applicable) (the “Agreement”). Capitalized terms not defined herein have the meaning indicated in the Agreement and its associated Order Form.
Insource Standard Support and Service Level Agreement (“Support SLA”)Support and Service Level Agreement • October 21st, 2022
SUPPORT AND SERVICE LEVEL AGREEMENTSupport and Service Level Agreement • May 27th, 2020
This Support and Service Level Agreement is entered into on the date the order is placed, (the “Effective Date”) by and between Customer listed below (hereafter referred to as “Customer”) and Universal CDN. Universal CDN is a Limited Liability Company based at Delaware, USA, (hereafter referred to as “UCDN”). Customer and UCDN are sometimes referred to collectively in this Support and Service Level Agreement as the “Parties.”
