STUDENT SUPPORT SERVICE LEVEL AGREEMENTService Level Agreement • October 29th, 2019
Contract Type FiledOctober 29th, 2019The Area Cooperative Computerized Educational Service System (ACCESS) and school district mutually agree that this Service Level Agreement (SLA) documents student support services provided by ACCESS necessary to support and sustain the Student Information Services applications. This document defines the schedule of services, performance deliverables, and the methods by which services are delivered. Both parties share responsibilities under this agreement as described below.