SERVICE LEVEL AGREEMENTService Level Agreement • April 18th, 2024
Contract Type FiledApril 18th, 2024This service level agreement (“SLA”) is a policy governing the provision of Services (as defined below) by the Service Provider to you, the customer ("Customer") under the terms of the Master Services Agreement (the “Master Services Agreement”) between Trajectory Group Inc. and its affiliates (together, the “Service Provider”), and you, the Customer.
SERVICE LEVEL AGREEMENTService Level Agreement • February 8th, 2022
Contract Type FiledFebruary 8th, 2022This service level agreement (“SLA”) is a policy governing the provision of Services (as defined below) by the Service Provider to you, the customer ("Customer") under the terms of the Master Services Agreement (the “Master Services Agreement”) between Trajectory Group Inc. and its affiliates (together, the “Service Provider”), and you, the Customer.