Common Contracts
4 similar Service Level Agreement contracts
SERVICE LEVEL AGREEMENTService Level Agreement • May 16th, 2024
Issue Date Comment Author v0.1 20/03/2019 SLA agreed with the customer. Giuseppe La RoccaMałgorzata Krakowian v0.2 14/01/2020 Provider increased the RAM of the VM Giuseppe La Rocca
SERVICE LEVEL AGREEMENTService Level Agreement • May 29th, 2022
Issue Date Comment Author v0.1 20/03/2019 SLA agreed with the customer. Giuseppe La RoccaMałgorzata Krakowian v0.2 15/01/2020 Provider increased the RAM of the VM andextended the agreement til 05/2021 Giuseppe La Rocca
SERVICE LEVEL AGREEMENTService Level Agreement • April 24th, 2019
Customer Open Universe Provider EGI Foundation First day of service delivery 01/05/2019 Last day of service delivery 01/05/2020 Status FINAL Agreement finalization date 20/03/2019 SLA link https://documents.egi.eu/document/ OLA Link https://documents.egi.eu/document/
SERVICE LEVEL AGREEMENTService Level Agreement • April 24th, 2019
Customer Open Universe/blazarmonitoring.asi.it Service Provider EGI Foundation First day of service delivery 01/05/2019 Last day of service delivery 01/05/2020 Status FINAL Agreement finalization date 20/03/2019 SLA link https://documents.egi.eu/document/3446 OLA Link https://documents.egi.eu/document/3446
