Common Contracts
1 similar Service Level Agreement contracts
NSSC SERVICE LEVEL AGREEMENTService Level Agreement • November 24th, 2010
This Service Level Agreement (SLA) applies to the provision of specific services from the NASA Shared Services Center to NASA Centers, NASA Headquarters, the Mission Directorates, Office of Education, and Office of the Inspector General, in the areas of Financial Management, Human Resources, Information Technology, and Procurement. Selected Human Resources services for the Office of Inspector General (OIG) are included herein; however, detailed and specific information regarding Human Resources Services for the OIG is contained in the “Human Capital Management Roles and Responsibility Agreement” between the NASA Shared Services Center and the NASA Office of Inspector General.
