Service Level AgreementService Level Agreement • March 7th, 2022
Contract Type FiledMarch 7th, 2022This Service Level Agreement (SLA) describes the IT Service, sets Service Level Targets, and specifies the responsibilities of both the Department of Information Technology, hereafter referred to as DIT, and the Customer.
Service Level AgreementService Level Agreement • October 29th, 2021
Contract Type FiledOctober 29th, 2021This Service Level Agreement (SLA) describes the IT Service, sets Service Level Targets, and specifies the responsibilities of both the Department of Information Technology, hereafter referred to as DIT, and the Customer.